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Great value for money. Breakfast was good and bar area was pleasant

Lovely welcome on our next to last leg of C2C Hadrian's Wall bike ride. Bikes stored, booked in and 2 pints of Guinness pulled within 5 minutes of arrival. So welcoming! Restaurant table booked and our evening meal was perfect following a long day on the bikes. Comfy room, great breakfast, great value. Perfect!

Absolutely brilliant service excellent room lovely and clean and comfortable breakfast was lovely and staff couldn't do enough

Friendly staff and nice and clean room

Check-in was good. They swapped us to two outside rooms once they realised we had a dog with us. I liked the fact that we were able to park directly outside the room at all times. The room was OK. The beds were comfortable. There was a choice of two pillows, and at least one of them was comfortable. The bedding was a duvet in a white cover and was comfortable. There were mains sockets next to the bed. Some mains sockets were obscured by the bed but I was able to find them without difficulty. The prerequisites for making tea and coffee were provided in the room, replenished daily. The water for tea and coffee could be had from the tap in the en-suite. The tap water was drinkable. The en-suite was OK. Hand-wash fluid and moisturizer were provided at both the washbasin and the bath. When we arrived there was very little hand-wash fluid at the washbasin. We took the dog for a walk, during which time I telephoned back and mentioned this, and they had replenished it before we got back to the room — good; some hotels take forever to replenish consumables. There was toilet paper on the holder, and a spare roll provided. The location had 5G mobile data with 200Mbit/s downstream. The room had its own wi-fi access point on the ceiling and provided about 40Mbit/s downstream connection. The staff were all friendly and helpful. We had dinner on the both nights. Portion sizes were generous, though the food and drinks were not cheap. Breakfast was good. It seems like we had pre-purchased the full breakfast package, because we had the cooked breakfast on both mornings and were not charged any more at checkout. Cold breakfast items, toast, and tea/coffee were available from a table. Cooked breakfasts were made to order and included moderately fancy things like Eggs Benedict. The dinner offerings were sufficiently good that we went back on the second night, bringing two extra guests with us.

The building and staff were lovely. The food was very tasty and nice to have some different options on the menu. I don’t drink hot drinks I liked the fact that there was bottled water in the room.

Unique property set in lovely grounds

The location is quiet,so no problem sleeping. There are bus links in to the town interchange. Bus service to the metro centre.

Location was ok . didn't realize that the town which so close to Gateshead.got on the bus,but missed stop because bus driver didn't know the area.no props getting there and back in the evening and going home.good pub next door and good chip shop.great room,comfy bed,good shower and a had a great night's kip.once I read my emails,thanks to a couple telling me,I liked the fact you needed a code to go through the gate and to collect my key . great idea.

Lynn and Clare beautiful hosts cheers from the Leeds boys