133, Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates
#264 of 718 hotels in Dubai
Guests' ChoiceBased on 4221 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 3 June 2024
Ali
KuwaitMany thanks to Ali Ayoub and Mohammad at the reception who were helpful and kind and didn't hesitate for any assistance.
Stayed in June 2024
Reviewed: 2 June 2024
Lebon
MauritiusThe checkout timing. The check in is not taken into consideration. Even if I know it is international this check-in and check out time, I think it should be reviewed and take into account when the guest check in specially when the guess spent 3 night and above at the premises.
The staffs were very helpful. The shuttle bus to Dubai Mall
Stayed in June 2024
Reviewed: 30 May 2024
Shoosh
KuwaitReception and concierge Must be welcoming and polite.. When we arrive from at hotel concierge saw us already,he coming toward us meanwhile another come came lexus but because we got kia from airport he run to her. And Reception gave us a room that has a dirty window which we can't see outside. We are married couple from kuwait we just came for short vacay to attend my graduation. The next day when they saw we are dressed and we are from kuwait they gave us better room we felt so bad.
Food
Stayed in May 2024
Reviewed: 29 May 2024
Rayed
Saudi ArabiaI think lobby and furniture it’s a bit old
Location and Price
Stayed in May 2024
Reviewed: 28 May 2024
Chanaka
Sri LankaGreat Ambience
Hotel was very clean and staff was very friendly
Stayed in May 2024
Reviewed: 27 May 2024
Jhubin
United KingdomSpa was women only.
Clean. Good location
Stayed in May 2024
Reviewed: 27 May 2024
Abdulrahman
Kuwait- Bathroom door is glass! No privacy at all - Shower suddenly very hot then suddenly very cold! - Location is close to all the attractions but everytime i have to take a long round to reach/get out of the hotel. - No sound proof at all ! I was listening to everybody speaking in the floor and also in his room! - It tooks around 40 minutes to inform me at the check in whether i can take a room now or i have to wait to 3 pm! (I arrived 12:30 pm & i already informed the timing previously through booking.com).
- Good value of money in comparison with the property. - Good smell at the lobby. - Big room & bathroom. - Proper space for parking.
Stayed in May 2024
Reviewed: 27 May 2024
Mohammed
United KingdomThe TV in room 2917 was not a smart TV. I couldn't sign into my netflix or watch YouTube.
Comfortable bed, decent gym
Stayed in May 2024
Reviewed: 26 May 2024
Abdelrahman
EgyptThe operator of the phone
Staff
Stayed in May 2024
Reviewed: 26 May 2024
Reno
IrelandThe view from the windows was nice, though it could have been better.
I had a great experience. The location is excellent, providing easy access to nearby attractions. The view from the windows was nice, though it could have been better. The staff were incredibly friendly and always ready to help. The room was very neat and tidy, equipped with all the necessary items. Overall, it was a comfortable and pleasant stay.
Stayed in May 2024
Reviewed: 22 May 2024
Mohammad
Saudi ArabiaIt is one of the best place which I have stayed in Dubai and Room and Housekeepings/FO team is very welcoming and very helpful ( Housekeeping doing a great job)
It is a wonderful place I will come back ( Facing BurjKhalifa)
Stayed in May 2024
Reviewed: 21 May 2024
Ali
OmanTemperature in the room was a bit cold and couldn't seem to be able to control it, likewise in the breakfast. But overall nothing really to worry about as the hotel was great.
Great hotel with comfortable rooms and friendly staff
Stayed in April 2024
Reviewed: 20 May 2024
Rabea
EgyptThe staff was very good and friendly Especially MS . Omnia
Stayed in May 2024
Reviewed: 19 May 2024
Suzette
United Arab Emiratesfront desk -- hospitality and restaurant
Stayed in April 2024
Reviewed: 19 May 2024
Saad
PakistanLifts were extremely slow and just 3 lifts in such a big hotel. Also not having a smoking room though informed earlier when I booked. Lastly , the extra fee for early checking almost about 85 usd.
They could offer more facilities. I requested a smoking room but never got it . Even for early check in having booked a premium room I paid 300 dhs more for early check in.
Stayed in May 2024
Reviewed: 17 May 2024
Malik
TurkeyFurniture was a little bit old
Location was great Gym and pool was clean and quiet Has most facilities needed for meetings and rest Staff were friendly and helpful
Stayed in May 2024
Reviewed: 17 May 2024
Tamer
EgyptGeat
Stayed in May 2024
Reviewed: 15 May 2024
Dana
NetherlandsThey should add usb-c charging ports. The bathroom needs an update, no rain shower. Floor 26 is too close to the restaurants and can be noisy especially when they are cleaning.
It was a great hotel with big rooms and a good view. Excellent location!
Stayed in May 2024
Reviewed: 14 May 2024
Alber
EgyptNo alcohol 😞
Everything is perfect ( staff, location, cleaning and the restaurant was amazing)
Stayed in May 2024
Reviewed: 14 May 2024
Traveler
KuwaitNothing
Location and value for money
Stayed in May 2024
Reviewed: 13 May 2024
Charlene
PhilippinesThere’s a smell of breakfast bec the restaurants were downstairs
The staff
Stayed in May 2024
Reviewed: 13 May 2024
Waleed
QatarThe pool is not good at all. No sunshine and very small. The cleanliness of the room can be better.
Spacious 2 bedroom apartment. Can find everything around the hotel. Fully supplied kitchen.
Stayed in May 2024
Reviewed: 13 May 2024
Vijayakumar
United Arab EmiratesViews of Burj khalifa and sheikh Zayed road
Stayed in May 2024
Reviewed: 12 May 2024
Farrukh
United Arab EmiratesThe hotel has aged so a little more maintenance and new look would help
The staff was very good and friendly.
Stayed in May 2024
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