Sheikh Zayed Road, Al Barsha, near Mall of the Emirates, Al Barsha, Dubai, United Arab Emirates
#455 of 718 hotels in Dubai
Guests' ChoiceBased on 915 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.4
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 27 May 2024
Chabbi
United Arab EmiratesThe shower in the bathroom was not good
Room was clean and good
Stayed in May 2024
Reviewed: 22 May 2024
Pauline
United KingdomThe staffing at the pool area. I originally had to look for the bar…it would benefit a sign and menus around the bed areas. I always had to look for someone to take my order. One of the females was either sitting on her phone or smoking the pipe in the evening, I had to ask he one night if she was actually working…just in case her shift had come to an end.
The hotel had everything I needed from a hotel. The staff were very pleasant and helpful. The spa was amazing in particular the opening times.
Stayed in April 2024
Reviewed: 12 May 2024
Mikati1
Saint Kitts and NevisLowest than any IHG, I had tried before.
The water in the shower. Very strong
Stayed in May 2024
Reviewed: 12 May 2024
Maurice
United KingdomNothing
All
Stayed in May 2024
Reviewed: 10 May 2024
Muhammad
PakistanBreakfast and location were great
Stayed in May 2024
Reviewed: 7 May 2024
Uddin
United KingdomPrice
Internet
Stayed in May 2024
Reviewed: 1 May 2024
Heshani
Sri LankaI always stay in Holiday Inn Express Al Barsha when I come to Dubai for work. Convenient location. Easy access to metro line. Walking distance to Mall of the Emirates for my last-minute shopping. Room is very comfortable. Breakfast is excellent as I am a vegetarian so plenty of options for me to choose.
Stayed in February 2024
Reviewed: 21 April 2024
Nizar
United Arab EmiratesWifi
Locaion.
Stayed in April 2024
Reviewed: 18 April 2024
Ejaz
Saudi ArabiaWifi - Below average & sometimes not working
In summary, this place provides excellent value for the money. The breakfast was superb, the bed comfort was exceptional, and the location was highly convenient. The cleaning staff performed exceptionally well, and the rest of the staff were also very competent. The washroom was well-maintained. The highlight was the lounge on the top floor, offering a breathtaking view of the Burj Al Arab and Khalifa at night! The only downside was the wifi, which could be improved.
Stayed in April 2024
Reviewed: 12 April 2024
Alvin
United Arab EmiratesGot a free room upgrade from the nice receptionist 😁✌🏻, the hallways smelled nice and the halls were quiet
Stayed in April 2024
Reviewed: 2 April 2024
Lars
United Arab Emiratesreception didnt want to call a taxi in rush hour.
Stayed in April 2024
Reviewed: 25 March 2024
Linda
United KingdomEverything was good especially the buffet breakfasts
Stayed in February 2024
Reviewed: 10 March 2024
Murtaza
TanzaniaEverything. Will be back there 28th march
Stayed in February 2024
Reviewed: 3 March 2024
Pragna
United KingdomThe room was OK but no fresh air for some reason though the air con was working . needs walk in shower as had difficulty climbing over the bath for a 72 year old was scary plus could not stay in room at all as view was not desirable. Had to go down to sit as no fresh air in Room . Wifi was slow When reached the hotel had to pay extra for my partner THOUGH on Booking .com when booked it was for Mr and Mrs two persons. When told the reception it said it is for one person in room. They said you can short it out with Booking .com Did not debate and paid extra. It was obvious the we were two - husband and Wife. Reception should have rectified by asking the manager. As on Booking.com Portal we paid for two persons and not one. Husband and Wife
All staff from Concierge Bell boys reception cleaners to Breakfast Staff ( well organizes even when busy - staff ready to serve and smile ) Breakfast was excellent Location was fine. T
Stayed in February 2024
Reviewed: 2 March 2024
Nabil
KuwaitALL WAS AS EXPECTED
ROOM WAS SPACIOUS ,BREAKFAST WAS EXCELLENT , LOCATION WAS RIGHT .
Stayed in February 2024
Reviewed: 23 January 2024
Chris
United KingdomNothing
Location
Stayed in January 2024
Reviewed: 23 January 2024
Farooq
PakistanLocation and breakfast
Main approach to Mall of Emirates
Stayed in January 2024
Reviewed: 20 January 2024
Asim
PakistanBreakfast
Location
Stayed in January 2024
Reviewed: 2 January 2024
Samantha
AnguillaThe hotel needs to be updated. Keys should be tap entry, needs extractor fans in bathrooms, or a fresh air system. Nothing ever dries, which increases the need for towels to be replaced regularly. Also, carpets need to be deep cleaned more regularly to reduce smells. The air-condition should not be the depended on for that. TV needs to be updated to smart, and WiFi is very spotty in rooms and hit or miss in the bathroom.
The staff attentiveness
Stayed in January 2024
Reviewed: 15 December 2023
Pg
Brunei DarussalamCheck in was a breeze.Good breakfast selection.Short walk to the Mall of the Emirates.
Stayed in December 2023
Reviewed: 1 December 2023
Srinivas
OmanRestaurant nice house keeping
Stayed in November 2023
Reviewed: 25 November 2023
Paresh
Saudi ArabiaN/A
Very friendly staff, Good location and good quality room
Stayed in November 2023
Reviewed: 23 November 2023
Moumou2804
FranceFree parking
Hotel very well located near metro station, emirates mall and the beach. Swimming pool is small but ok Breakfast buffet was very good and rooms were big
Stayed in November 2023
Reviewed: 13 November 2023
Ali
KuwaitThe pillows
Excellent service
Stayed in November 2023
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