For check in we needed to drive to nearby Solden to take the key, pool is small and cold. No washing machine (they offer an expensive laundry service instead)

Amazing views in this quiet little village near Solden. Waking up there was like a dream. We had a huge apartment with a well equipped kitchen.

Stayed in August 2023

no A/C remote, even though the weather was a little hot. It is a little far from town, personally the bed I slept on was not comfortable.

In an amazing setting, it looks like a picture. Small pool that the kids liked. Room was large and nice. Supermarket in walking distance with cafe with coffee and other items. The kids had fun in the pool room. Washing service is 20 euro is pricey, as there is no else nearby.

Stayed in August 2023

There was no housekeeping, for a couple days stay it would be better if someone at least picked up garbage or if there was an instruction where to put it. Also, it would be nice if in sauna there was extra clean towels.

The possiblity of orderning of bread was very nice unfortualntelly the bread was not very fresh and we had to call the reception where should we pick up. If the information was in the email confirmation, would be better.

Stayed in August 2023

Good stay. Comfortable apartaments.

Stayed in June 2023

cleaning staff were rude

facilities were lovely

Stayed in December 2022

it was a bit far from the city centre; the garage wasn t high enough ( if you have a suv, you can park only outside); they had a really nice service with fresh bread, but unfortunately they decided to deliver it, in a wood box, outside…. so the bread has cooled and hardened

everything looked like the photos. the apartment was very clean and comfortable

Stayed in December 2022

The wellness facilities were great, but there were a lot of children without supervision of parents. This resulted in the fact that we were not able to not really use the facilities in a nice way.

Nice great and very complete appartement. Also the balcony and the room for your bike and the underground parking lot is a big plusses!

Stayed in August 2022

reception is in city center

Stayed in July 2022

No view and no daylight!

Stayed in April 2022

Good place of the accommodation, near by Sölden. The little spa right in the building was awesome.

Stayed in April 2022

They first put us in a smaller room than we booked. However after realizing their mistake they upgraded us to an even bigger room than originally booked. Even went so far to give us the new keys in the late evening of arrival. So they really made up for their mistake and the rest of our stay was perfect!

Stayed in March 2022

that it was pretty far from the giggijoch but doable with car or bus

the space, pool and staff

Stayed in March 2022

very small pool, sauna is open only from 16:30

everything new, comfortable beds, very clean

Stayed in January 2022

Amazing views

Stayed in October 2021

Everything was amazing!

We stayed at room 9. The view was amazing. The terrace great for my daughter. The apartment really modern, it has everything you need and really big.

Stayed in April 2024

Out of the season there was no open restaurants near by.

Comfortable, well occupied with everything that you can need, beautiful view from terrace.

Stayed in October 2023

Nothing

Large and comfortable apartment, with 3 bathrooms. Fantastic view and nice pool and spa.

Stayed in August 2023

No bar at the place as promised. No playground as promised. False advertising!! Floor heating was running at full power and could not be turned off, so it was very very hot the first 2 nights. Very small refrigerator to keep food for 8 people. The apartment is placed 20 meters from a cow shed, so there was flies all over the place, inside and outside. Disgusting! We got one electronic fly killer and it only took out 10 flies in 6 days. There were hundreds flying around! You need to pay Ekstra for clean towels. Buy your own toilet paper and by your own soap to was hands after toilet visit. So not so much a HOTEL apartment… Be aware that dogs are allowed at the place and they bark at 4 o’clock in the morning. There is no reception at Casa Saphir. It is only in Solden. 2 out of 3 keycards did not work, so we could not enter the apartment for 2 hours, until the right keycard arrived.

The view was good.

Stayed in July 2023

Could not fault them in anyway! Perfect 👌

Everything you could want out of a stay in the mountains! Perfect

Stayed in March 2023

At the site is written that this accommodation is less than 500 meters from the center but when we arrived at the address that was in our reservation they gave us another address where is our apartment and it was 2 kilometers from the center. The heating wasn't working properly so it was cold in the apartment and we waited for 2 days for someone to fix it. They are offering bread service to apartment so we ordered bread via them but we didn't get it. Nobody was there from the staff during our whole stay. The worst thing is that they charged our credit card without permission for no reason even though we paid on check in our full stay, cleaning service, and accommodation tax. We are traveling a lot and we never had this experience where somebody can use our credit card for no reason, this is unacceptable!!! Definitely, we don't recommend this accommodation to anyone!

Unfortunately nothing.

Stayed in January 2023

Great space. Comfortable beds. Well stocked for cooking etc

Stayed in January 2023

The reception not in the same location of the apartment

Privacy and good facilities

Stayed in November 2022

Dark inside, view at the next house wall, no mountain view as claimed! Only if you go outside the hotel. Only one! semi used toilet roll, no cleaning rag, no soap in the bathroom (just two small bags), even no salt..we had to buy everything. We stayed 4 nights. After our complaints we were told it is a standard that people complain a lot about such apartments...provided photos are quite misleading. Rather zoom in the photos properly to see what is behind the windows! We had Top 2. There are more such apartments so be careful when you book it. We were offered another apartment in different hotel but with extra charge of course. And during check in, we were told that the hotel is almost empty :) Basically all negative reviews are real. You can complain to general check in desk in the city only.

Apartment space Furniture Comfy bed saunas (although people were visiting them in their swim suits).

Stayed in November 2022

Parking was a little bit of a hassle

Very comfortable and clean apartment with amazing views on a great location. Small swimming pool and sauna a big plus, great way to relax after a hike.

Stayed in August 2022