Paris-Lodron-Straße 1, 5020 Salzburg, Austria
#43 of 127 hotels in Salzburg
Guests' ChoiceBased on 985 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
9.6
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 3 June 2024
Timothy
AustraliaNo major downsides; We didn't try the hotel breakfast as we don't eat a large breakfast and could not justify the Euro 22 cost per person. Instead we had a quick, cheaper and convenient coffee and pastry at the BackWerk bakery directly opposite the hotel.
The hotel is close to the picturesque Mirabell Place and Gardens, close enough to walk to the Old Town, and very convenient to tram and bus routes. Staff were very helpful and helped us find nearby restaurants, helped with local tourist attractions while the facilities were clean and fresh.
Stayed in May 2024
Reviewed: 2 June 2024
Tamir
IsraelNothing
Superb location near Mirabell Gardens Loved the interior design Great arrangement with a nearby parking Friendly staff Rich breakfast
Stayed in May 2024
Reviewed: 1 June 2024
Maria
AustraliaExceptional staff - courteous, professional and helpful Room was clean and facilities good
Stayed in June 2024
Reviewed: 1 June 2024
Jill
United StatesNothing. I would recommend this place and stay again.
Location was excellent- just a 15 min walk from train station and a block away from the Mirabelle Gardens, and very short walk to bridge and Altstadt. Our first room was very big, huge bathroom w/tub, comfortable bed but we had an issue with a leaky air conditioner. Since May 1 was a holiday and no one available to fix the unit, we were moved to a similar room with smaller bathroom but a great shower. Staff was very accommodating, friendly, and helpful in resolving issue. No breakfast included but there was a place across the street with coffee and rolls, though not as good as bakeries closer towards Altstadt. There were several great restaurants within a few blocks. Pitterkeller was excellent as well Wirtshaus Zwettlers across the river.
Stayed in May 2024
Reviewed: 31 May 2024
Fousia
AustraliaOn the expensive side but that may be because Salzburg is an expensive city
Centrally located, lovely staff, little perks like complimentary chocolate on check out I received a surprise little cake and handwritten card as my birthday was during my stay there!
Stayed in May 2024
Reviewed: 31 May 2024
Ivaylo
BulgariaEverything was fine. The family room had enough space for family of four with 2 teenagers and a dog. Parking across the street. Walking distance to must see places.
Stayed in May 2024
Reviewed: 28 May 2024
Constance
United StatesAbsolutely nothing!
The hotel is in a fabulous location! Also, the staff is top-notch!
Stayed in May 2024
Reviewed: 28 May 2024
Andrew
AustraliaBathroom was cramped Room was fine, but a bit dated Flat pillows (seems to be an Austrian thing)
Fabulous location Very friendly and helpful staff Excellent breakfast, including manager who remembered our names and coffee orders and was so happy and helpful Great service from front desk staff, including providing a wheelchair for our friend
Stayed in May 2024
Reviewed: 23 May 2024
Iurii
RussiaSmall and poor window in the room on the high floor
Breakfast was great, pleasant staff, small pleasant gifts on the check-out
Stayed in May 2024
Reviewed: 22 May 2024
Henry
United KingdomThere was no bar in the hotel, which was a little disappointing. My wife found the bed exceptionally hard, so may be something to watch out for.
The location is excellent, just across the river from the Old Town. We got a bus from St Wolfgang and it dropped us 200 yards away from the hotel, so very suitable if you want to travel to Salzkammergut. Staff were very friendly and helpful. (Breakfast smelt great every morning, but we didn’t take it. There’s a coffee shop just across the road with a range of pastries).
Stayed in May 2024
Reviewed: 20 May 2024
Andrei
Bosnia and HerzegovinaThe hotel's location is very near the culture centre, the room was good and clean, easy to do check in. The parking is close to hotel and the hotel has a discount
Stayed in May 2024
Reviewed: 20 May 2024
Pj
AustraliaThe mattress foam felt less comfortable due to age. Better to replace with new.
Location and helpful reception staff.
Stayed in April 2024
Reviewed: 20 May 2024
Shatakshi
IndiaThe hotel is located 5 mins from mirabelle Gardens and 2 mins from the nearest bus stop. The staff was helpful, The room was comfortable and clean. Loved our stay here and would love to come back.
Stayed in May 2024
Reviewed: 19 May 2024
Rosita
SingaporeNothing
Great location - easy access to Altstadt and Neustadt. Very clean room and spacious. Comfortable beds. Good breakfast and very helpful team at the reception and breakfast. Especially Sema who made sure we had an enjoyable breakfast. Will definitely stay at the hotel if I visit Salzburg again.
Stayed in May 2024
Reviewed: 16 May 2024
Leticia
AustraliaLocation, soacious room, kind staff
Stayed in May 2024
Reviewed: 12 May 2024
Robert
United StatesGreat location close to restaurants and just across the river from the old city. Very friendly and helpful staff at the desk.
Stayed in May 2024
Reviewed: 11 May 2024
Allen
AustraliaThe pillows were too soft for my liking.
Good breakfast. Very pleasant staff. Good location
Stayed in May 2024
Reviewed: 8 May 2024
Jaime
SingaporeHotel was very in a good location, close to both city centre and Salzburg train station. Room was clean and comfortable. Staff are friendly and helpful.
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United StatesMake USB (USB-C as well) available for guests.
Breakfast is expensive. As it is with all hotels it is better to go out and get breakfast elsewhere, away from the torist trap areas.
Stayed in April 2024
Reviewed: 7 May 2024
Ricardo
United StatesBeware - laundry services at the hotel is outrageously expensive. Could have bought new items for the cost of the laundry. No items required dry cleaning.
Location.
Stayed in April 2024
Reviewed: 4 May 2024
Julia
PolandSuper friendly, welcoming and helpful staff! A beautiful hotel with spacious room and comfortable bed. Great location, next to the Mirabelle garden.
Stayed in May 2024
Reviewed: 4 May 2024
Mary
United StatesThe staff was super helpful. It is located near bus tours and the park.
Stayed in May 2024
Reviewed: 3 May 2024
Ee
Singaporenothing that we dont like during our stay there
We love this hotel. There is a underground garage near the hotel and hotel guest able to get a discounted price for full day parking. The hotel staff were helpful and always smile to us when we walked past the reception counter. The family room (3 bedder) was spacious and well equipped. The hop on hop off bus stop is opposite the hotel. Hotel is about (20 mins slow walk) to old town. Bakery shop just right opposite the hotel, Dm is mins away too.
Stayed in April 2024
Reviewed: 3 May 2024
Salih
Saudi ArabiaNothing
It’s good clean hotel , very near to the center and river
Stayed in April 2024
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