Messestraße 2, 02. Leopoldstadt, 1020 Vienna, Austria
#28 of 383 hotels in Vienna
Guests' ChoiceBased on 1408 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.4
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 January 2024
Stoyanov
BulgariaGood WIFI but Not many TV channels in English
Good hotel locations near WU and Messe prater, modern accommodation
Stayed in January 2024
Reviewed: 3 January 2024
Jelena
MaltaLocation
Stayed in December 2023
Reviewed: 2 January 2024
Suzy
LebanonVery nice and clean hotel
Stayed in January 2024
Reviewed: 1 January 2024
Mehedi
Franceview from the balcony was quite nice
Stayed in December 2023
Reviewed: 29 December 2023
Pavel
EstoniaMy stay was perfect!
Perfect place with good transport availability. Modern design of the rooms. Perfect quality and variety of food available for breakfast.
Stayed in December 2023
Reviewed: 29 December 2023
Damir
SloveniaIn rooms they don’t have closets. No stairs. Full lift on check out.
Very warm feeling. Good colors and furniture;)
Stayed in December 2023
Reviewed: 28 December 2023
Peros
Cypruseverything was perfect
Stayed in December 2023
Reviewed: 28 December 2023
Zoe
United KingdomA bonus for some but the room was very warm. I had to sleep with the aircon to cool down.
Great sized room! Lovely and modern. Great shower, only slightly temperamental with the temperature. Good facilities. Tasty options for breakfast. Great location about 15 mins walking from the station. Travelling alone, I felt safe here.
Stayed in December 2023
Reviewed: 27 December 2023
Martin
BulgariaNot friendly staff, paid parking, expensive breakfast
Clean and quiet
Stayed in December 2023
Reviewed: 27 December 2023
Sena
TurkeyLocation is a little bit far but it is not problem
The hotel was very clean. Room was very widge and modern. You can prefer this otel without suspicion .
Stayed in December 2023
Reviewed: 26 December 2023
Dinara
United KingdomWe had some early morning (6.40) trips and asked the reception to provide take away breakfast. Unfortunately the boy forgot about it.
The room was beautifully designed, good and soft linen. Very delicious breakfast and a variety of food
Stayed in December 2023
Reviewed: 25 December 2023
Olga
United KingdomEverything was good!
very stylish, clean and beautiful room
Stayed in December 2023
Reviewed: 24 December 2023
Ciumafai
SwitzerlandHotel parking entrance was very confusing.
Very nice interactions with the welcoming staff. Cozy feeling of the room.
Stayed in December 2023
Reviewed: 23 December 2023
Felicia-anca
RomaniaBreakfast was a little too expensive. Although it was varied and tasty, it was not gourmet
Very clean and quiet, the staff was very friendly and helpful
Stayed in December 2023
Reviewed: 22 December 2023
Marcel
GermanyStaff was very friendly. Big, big credit to the guy from restaurant from Wednesday evening. :)
Stayed in December 2023
Reviewed: 22 December 2023
Andra
Swedennice staff, close to the subway, clean, good facilities
Stayed in December 2023
Reviewed: 21 December 2023
Аббас
AzerbaijanI liked everything.
Amazing hotel, very clean and cozy rooms, very good shower. Closer to the city center (Stephansplatz and Karlsplatz stations) - you just need to go Praterstern station and then change to U1 line to for reaching Stephansplatz (just 3 stations). We would definitely choose this hotel during our next visit to Vienna.
Stayed in December 2023
Reviewed: 20 December 2023
Lize-marie
South AfricaGreat location close to train station, lovely rooms and a wonderful breakfast.
Stayed in December 2023
Reviewed: 18 December 2023
Alessandro
ItalyFree parking
Room cleanliness, closeness to metro
Stayed in December 2023
Reviewed: 18 December 2023
Anna
PolandVery nice hotel , close to metro station with good breakfast and amazing stuff.
Stayed in December 2023
Reviewed: 17 December 2023
Amy
AustraliaThe adjoining rooms were excellent. Great part of town to stay, easy to catch transport for ride share.
Stayed in November 2023
Reviewed: 16 December 2023
Francesc
SpainI HATED the individual blankets. Hated it. Housekeeping was regular. They didn’t clean the spoons (that were next to the coffee machine) after we used them and left them at the bathroom dirty. They didn’t replace the empty soap bottle (that we left it open so they could notice better).
Very well communicated via subway. Good breakfast. Decent fitness center.
Stayed in December 2023
Reviewed: 16 December 2023
Perrie
United KingdomLocation, as there want a lot around but that’s not the hotels fault I booked it knowing the location.
Very good hotel, staff very friendly and helpful. Room spotless.
Stayed in December 2023
Reviewed: 15 December 2023
Bogdan
RomaniaShower had some issues to keep constant water temperature, minor topic for me!
Good breakfast, clean room, nice staff, very supportive!
Stayed in December 2023
Reviewed: 14 December 2023
Jisu
South Koreanothing
breakfast and room
Stayed in October 2023
Berlin, Germany
Garmisch-Partenkirchen, Germany
Zibo, China
Mackinaw City, USA
Oosterleek, Netherlands
Puerto Escondido, Mexico
Verona, Italy
Port Antonio, Jamaica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content