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Reviews of BASSENA Wien Messe Prater 4 stars

Messestraße 2, 02. Leopoldstadt, 1020 Vienna, Austria

#28 of 380 hotels in Vienna

Guests' Choice

Review score

Based on 1382 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Overall a great place to stay
    • Leisure trip
    • Group
    • Bedroom with Shower
    • Stayed 1 night
    • Submitted via mobile

    The staff at the reception counter (the evening rota, not the daytime) were standoffish and a little rude.

    The facilities are modern and clean, location is quiet and convenient, the breakfast was very impressive.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 2 nights

    No iron, no ironing board and no bathrobe. The staff knocked and offered tea/coffee every morning.

    The neighbourhood is modern and pleasant to walk. The room is clean and comfortable.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    10
    Pleasant stay!
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 3 nights

    The air conditioning could have been working better, otherwise, ok. You can also open windows if it is not too hot outside.

    The room was nice, the best option for its price, the size is ok, totally enough for two people. Clean room, cleaning every day, location was nice near amusement park, and metro stations is very close

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bedroom with Bathtub
    • Stayed 3 nights
    • Submitted via mobile

    Room was very nice And pretty. Breakfast was real nice and coffee was good:) and cosmetics in the room had amazing smells

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Bedroom with Shower
    • Stayed 3 nights
    • Submitted via mobile

    The price of the breakfast is high for those that only take a coffee. In this case, better to avoid it

    The room was clean and spacious. Very well organized. Close to the metro station and to the Prater. Perfect for a stay to visit the city leaving the car in the silos just a couple of stations of distance.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    10
    Hidden gem
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Sometimes the Miracast for the TV phone mirroring would glitch and you couldn't use it for a while, wasn't a big issue for us though because we didn't stay that much in the hotel room

    Been here with my wife for a couple city break and we were really happy with choosing this hotel for our stay. The staff is very helpful and nice, starting from the reception, the kitchen staff and the housekeepers. The hotel offers you a lot of perks and facilities, like coffee maker, water boiler for tea, TV with phone casting and glass water bottle and a water fountain downstairs. For us the location was perfect, easy to arrive from the airport by train, close to the subway and close to the Prater Amusement Park. Great value for money

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Very comfortable stay, ideal to enjoy the city center as well as Prater lunapark
    • Leisure trip
    • Family with young children
    • Bedroom with Bathtub
    • Stayed 4 nights

    Very clean and calm room

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Good value for money with helpful/friendly staff.
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was good but limited range of food. The location next to the University is quiet (which is good) but you need to take the metro to get to the historic part of town.

    The staff are very welcoming and helpful. The breakfast staff seemed stern at first but actually very nice and friendly when you talk to them . Easy to get to the metro (though took a while to understand the system). The safe is easy to use and the WiFi doesn't need a code to log on.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Overall enjoyable
    • Leisure trip
    • Couple
    • Bedroom with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Noisy on night near student campus partying till 3pm on the Saturday night The lady booking us in was quite rude we asked how much the taxi was to airport from hotel she said 25pound we had just been charged 53pounds on telling her she said that’s because you are English tourists !!

    Modern clean good location for prater park

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    A good stay overall
    • Leisure trip
    • Group
    • Bedroom with Shower
    • Stayed 5 nights
    • Submitted via mobile

    Room cleanup was bad, they did not bring new toilet paper or clean towels for 4 days, I had to ask for them at the reception. Some part of the staff seem to be bothered by your presence at times for no apparent reason.

    Good location, clean and comfortable rooms, very nice garage parking although a bit pricey (20-25 eur / night). Free and quality tap water in the reception, nice terrace.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to dislike. All good.

    Great hotel with very helpful & friendly staff. Close to U-Bahn & bus stop outside.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Brilliant, a great hotel which is clean, modern, stylish and well located.
    • Leisure trip
    • Group
    • Master Bedroom
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was all excellent.

    Room was a really great size, really spacious. We booked a room for 3 adults, but it was basically like a suite with a large double in one room and then a sofa bed in the room but with a partial partition wall. A large bathroom with a toilet and a separate toilet too. Really great accommodation. Very clean and modern with nice decor. Really great transport links too.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Nice rooms, nice lobby and restaurant area. Very good connection to city centre and underground stop 3 minutes from hotel.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Prime location, friendly staff, cozy premises - ideal for future stays!
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 5 nights
    • Submitted via mobile

    I'd love to see the original Wiener Schnitzel on the restaurant menu. It's as essential as not offering fish and chips in London or kebab in Istanbul.

    The location is fantastic, only about 300m from the Messe Prater metro station, which seamlessly connects to the entire U-Bahn network. The staff is friendly and eager to assist, ensuring a hassle-free stay all around.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Bedroom with Bathtub
    • Stayed 3 nights
    • Submitted via mobile

    I added the towels on the floor to be changed but they just added the same towels with clean one and they didnt change it.

    Good location with good restaurants around the hotel

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Modern and gorgeous - definitely recommend!!
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom amenities could be better - towels are thin and flimsy and hair conditioner would be appreciated (saying this, the shower gel and shampoo smelt so good and fresh)

    Modern, clean and contemporary feel. Very spacious with comfortable bed and pillows. Great bathroom. Adequate gym and the lobby smelt amazing! Friendly staff (shout out the young friendly brunette at the front desk who was always so smiley, helpful and positive). The hotel isn’t in central Vienna city but if you enjoy a walk like we do, it’s around 30 minutes a long the gorgeous river canal.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Very nice hotel, breakfast included. Friendly and helpful staff.
    • Leisure trip
    • Family with young children
    • Bedroom with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Longer term to stay. Because of work. Really nice place to relax.

    Nice and beautiful place. Cosy, clean and tidy. Very close to the metro. 2 minutes from the Prater. But not loud. Tasty and varied breakfast. A lot of restaurants and cafes nearby.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    10
    Very nice
    • Leisure trip
    • Solo traveller
    • Bedroom with Bathtub
    • Stayed 3 nights
    • Submitted via mobile

    N/a

    Very neat and clean, room was spacious.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Excellent !
    • Business trip
    • Group
    • Bedroom with Bathtub
    • Stayed 1 night

    Clean, new, very friendly personal and close to metro, supaa !

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Bedroom with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Although it is very close to the underground station and even bike park it is quite far away from the city center :/ But otherwise very nice hotel and practical

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Very pleasant.
    • Leisure trip
    • Couple
    • Bedroom with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Doors didn’t feel too secure as there was no way of locking from the inside. Person with coffee went around in morning and knocked and then opened our door when a knock would have been enough.

    The rooms were really cute and the lobby area was nice to sit in the evening. The subway station was also close.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    A perfect stay
    • Business trip
    • Solo traveller
    • Bedroom with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bedroom with Bathtub
    • Stayed 2 nights
    • Submitted via mobile

    Everything’s very clean and modern, friendly staff, big rooms.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    10
    excellent
    • Leisure trip
    • Family with young children
    • Master Bedroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent location, very close to Prater and metro station , exceptional cleaning service, great receptionists

    Stayed in April 2024

Showing 1 – 25

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