166-172 Grafton Street, 4870 Cairns, Australia
#28 of 75 hotels in Cairns
Guests' ChoiceBased on 2655 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.1
Staff
8.8
Value for money
8.4
Free WiFi
7.8
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End of dialog contentReviewed: 2 June 2024
Donna
AustraliaHumidity.
Lovely friendly staff and great breakfast
Stayed in June 2024
Reviewed: 1 June 2024
Robert
AustraliaLocation - a reasonable distance to walk to restaurants for dinner.
Large room, comfortable bed, renovated bathroom. Quiet. Continental breakfast was adequate. Able to leave luggage and sit in reception - library much appreciated.
Stayed in May 2024
Reviewed: 1 June 2024
Jocelyn
AustraliaService for dinner would help when travelling alone and not safe to be out at night
All good
Stayed in May 2024
Reviewed: 31 May 2024
Brenda
AustraliaNeeds a revamp and modernised.
It was clean and well operated, very quiet. Breakfast was good , again very accommodating and clean.
Stayed in May 2024
Reviewed: 30 May 2024
Samantha
AustraliaGood location and great value for money
Stayed in May 2024
Reviewed: 29 May 2024
Alison
AustraliaBreakfast needs to be full English as well as continental. Also hand sanitizer needs to be available in the dining room. Not able to dine outside due to the pigeons. No smoke alarms in the room.
Great location, room basic but very clean. Beds were comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Peter
GermanyStaff was very heplful and friendly. We just stayed one night and had to leave early without breakfast. Got an upgrade to a large room.
Stayed in April 2024
Reviewed: 27 May 2024
Paula
FinlandIt was a bit restless and noisy at night. In any case, the Hotel had kindly put earplugs on the bedside table.
The staff was very friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Margaret
New ZealandMaybe take the bath out and just put a shower in as it was a bit difficult for older people to get out of the bath
The property was in walking distance of a lot of things, the staff were very friendly and it had everything we needed.
Stayed in May 2024
Reviewed: 26 May 2024
Tracey
United KingdomAll good.
Hotel was very clean. I had asked for a ground floor room as there is no lift. We were given the mobility room with a huge walk in shower room. The breakfast was good, cereal, eggs, toast, fruit, cakes. It was a 20 min walk to the ferry terminal. The tour buses picked up on the next street.
Stayed in May 2024
Reviewed: 25 May 2024
Vicki
AustraliaSome areas, shower & bathroom floor, could do with a good scrub. But no complaints. It was clean & maintained.
Staff were very nice. Especially Helen on reception. Lovely warm smile & great knowledge of how to get to some of the great things to see. Decent breakfast for a fair price.
Stayed in May 2024
Reviewed: 25 May 2024
David
AustraliaAn older style accomodation but recently refurbished rooms. At times a little noisy primarily because of the tiled internal walkways.
For the price, I was surprised by the great 'feel' of the place. Yes it is older, but it is well designed and made for holidaying. The rooms have been refurbished and were comfortable. Loved the balcony. Staff were friendly. A little bit further away from the town centre, but the walk did me good.
Stayed in May 2024
Reviewed: 21 May 2024
Joyce
AustraliaThe staff were very helpful. When they realised I struggled with my luggage, they carried it for me. They rang to check when I was leaving so they could help me down.
Stayed in April 2024
Reviewed: 21 May 2024
Fiona
AustraliaIf you have any mobility issues, it’s worth knowing that the suites are on the upper floors, and there’s no lift. The in house breakfast was pretty basic, though ok value for the $18 we paid. There seems to have been no thought for noise mitigation in the breakfast room. Tiled floors, hard tables, and a lot of clashing plate noises from the kitchen; the overall volume was almost unbearable at times.
We stayed at Coral Tree for four nights over a 10 day period, in 3 separate stays. During the first stay, we were in a basic double room on the ground floor, which was fine - comfortable bed, smallish room but fine for a short stay. The next two (single night) stays, we were given complimentary upgrades to suites. These rooms were a definite step up from the first room - much bigger in terms of floor space, and some basic kitchen/cooking facilities. The location was convenient for us - easy to walk to the esplanade and a range of cafes and restaurants. The pool looked great - but I didn’t have time to try it out, sadly! There were ear plugs provided by the hotel in each room - but we found it to be a quiet place to stay and didn’t need them.
Stayed in May 2024
Reviewed: 21 May 2024
Greg
AustraliaA lift would be useful.
Helpful checkin staff, carried wife's suitcase up the stairs. Earplugs provided at bedside (but not needed)
Stayed in May 2024
Reviewed: 21 May 2024
Éadaoin
IrelandMore suited to an older generation. Not as modern.
Good location. Clean, spacious room. Comfy bed.
Stayed in May 2024
Reviewed: 19 May 2024
Susan
AustraliaWe were a bit further from the Cairns attractions than would have been ideal.
The staff were really helpful. A good breakfast was included, with plenty of choice.
Stayed in May 2024
Reviewed: 19 May 2024
Carol
AustraliaIt was quite noisy when people were closing their doors, quite irritating in the middle of the night. This is the first hotel I have stayed at where they supply earplugs, so that should have told us something.
A great location for walking to the esplanade in Cairns. Lots of places to eat nearby. The staff were awesome & very welcoming, helping us to book an excursion we had been considering.
Stayed in May 2024
Reviewed: 18 May 2024
Catherine
AustraliaFantastic location across the road from Martin Munro Parklands, comfortable rooms
Stayed in May 2024
Reviewed: 17 May 2024
Donald
AustraliaThere was no lift. We were on the second floor, so I had to carry suitcases up the stairs. There is also a third floor.
The staff were great and very helpful. The room was very clean. Plenty of places nearby to eat at.
Stayed in May 2024
Reviewed: 17 May 2024
Charles
AustraliaExcellent
Stayed in May 2024
Reviewed: 16 May 2024
Ronald
United StatesHotel is good for the price. Less expensive than most hotels in the area but very nice rooms with balconies.
Stayed in March 2024
Reviewed: 15 May 2024
Glenn
AustraliaNo lifts
N/A
Stayed in May 2024
Reviewed: 13 May 2024
Nicole
AustraliaWasn't sure there was a lift available (only 3 levels). Lugging luggage upstairs only downside.
Clean, quiet, proximity to main precinct, breakfast available.
Stayed in April 2024
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