Bathrooms a little tired but still ok

One bedroom apartment. Great size, great location. Staff super friendly.

Stayed in May 2024

The bathroom is in need of an upgrade, to step into a bath for a shower isn't ideal.

Staff and location were great, apartment was clean and tidy

Stayed in May 2024

Location; it was very close to the event I attended.

Stayed in May 2024

One aircon in the lounge room and not the other rooms. Dirty, not cleaned under the couches.

Good spaced rooms. Decent location.

Stayed in May 2024

The bath tub - which had the shower in it - was quite high to step into. There were no towel rails in the bathroom. You need to apply to reception to give you a portable towel rack which I didn't know to do! Other complications not the fault of the Hotel were: The fire alarm went off at 1.30am - very disturbing and causing us to evacuate to the lobby . There was no fire, a drunk person had set off the alarm and was being interviewed by the police! The door keys - actually cards - both, did not work on our third evening when arriving back. Luckily the reception desk was open and were able to fix the cards.

A lovely apartment. Modern and clean with everything we needed. Balcony and views were incredible. Elevator was swift. Car parking was efficient. Very handy to the Parliament Train Station. Good that the reception was open all hours. Good that an IGA food shop was next door and a parking space in front of it.

Stayed in April 2024

the bathroom was slippery and not safe

Everything was good, location in the city, enjoyed my staty

Stayed in May 2024

Could have a bit more washing detergent and dishwater detergent as only had enough for 1 wash in each. Didn't have a tea towel, just a paper towel for the 4 days we were there but we did request no housekeeping so would assume that is why.

We had a 2 bedroom, 2 bathroom with city views. Rooms were lovely although main bathroom does have a shower over bath so not easy to get in and out of. Location was lovely just around the corner from Chinatown. Beds were comfy and view from our balcony was stunning.

Stayed in May 2024

Needs better pillows, Fan in the bathroom, Bathroom needs to be deep cleaned

Location, price

Stayed in April 2024

Clean rooms comfortable beds large living space

Stayed in April 2024

N/A

Location excellent. adequate amenities for a short stay

Stayed in April 2024

The location was great and the apartment was very spacious.

Stayed in March 2024

My initial room was on level 28 where the room heater made a high pitched squealing noise, and due to the windy weather the walls and big window creaked with each gust. The staff were very friendly and found me another room on level 18, where the heater worked! You will need an eye mask and ear plugs as the curtains are not blockout and the corridor noises seep through the door. Parking was advertised as being $39 on the ‘Facilities’ section of booking.com, however Oaks actually charge $59 dollars on top of my booking. I chose this hotel for its cheaper parking rate and was vey disappointed.

The staff very exceptionally helpful and polite, the ned was comfortable and the location good for where I needed to be.

Stayed in April 2024

Mattresses soft. A proper dishcloth would have been nice so we could clean the surfaces properly. It was very cold in bed the first night, we had to ask for blankets. Maybe a blanket in each room would be helpful.

Great views. Large spacious room.

Stayed in April 2024

Affordable, great location and insight car park

Stayed in April 2024

Last minute booking due to other cancellation - had us booked and settled quickly. Convenient to public transport. Full kitchen available in accommodation.

Stayed in March 2024

Shower over the bath outdated and was a little tricky for my 82 yr old Mum

Location to theatres, restaurants, IGA & Woolies, great coffee was amazing.

Stayed in April 2024

A little bit dated in rooms- no big issue as had comfy bed and good kitchen facilities. Well equipped

Location and parking was great. Staff very friendly too

Stayed in April 2024

Locatio VG close to needed amenities

Stayed in March 2024

Only one elevator was working so to was constantly waiting for the lift everytime we left

Location was spot on, views were amazing!

Stayed in April 2024

We were in room1502 and from elevator to room was very smelly as rubbish chute was beside our door. Also at end of our 7 day stay one of two elevators weren't working which made for some long wait times to get to and from room.

Location and staff were great.

Stayed in April 2024

The kitchen was poorly equipped. The oven didn’t initially work and there was no baking tray. There was a broken glass in our cupboard when we first arrived. All of these things were sorted but I felt no one had checked properly before we arrived.

Convenience to St Vincent’s hospital, The view. Comfortable bedrooms.

Stayed in March 2024

The laundry facility in the apartment (washer / dryer) was faulty, too complex to use and frankly left our clothes smelling a bit dank.

Very convenient location and large apartment - lots of room in just a 1 bedroom apartment.

Stayed in April 2024

The washing machine dispenser had water in it. It didn’t drain properly. So we never used it. The cupboard in which the machine was in had a strong food odour. Not sure where that was coming from, perhaps next door. It needs attention. The carpet was very worn needing replaced and also the spare duvet inner needs replaced. I’m just pointing this out otherwise the owners won’t be aware. We did enjoy our stay.

The location was great, walking distance to the tram line and walking distance to the city centre and Southbank. Convenience store is very close the same street and a supermarket nearby. We were on the 29th floor so we had great views. The living area had great day light with table, chairs and settee. The kitchen was well equipped. The bathroom had everything we needed.

Stayed in April 2024

Room card got deactivated, but staff sorted it promptly. Old rooms showing signs of wear, but reflected in the price

Location, close to Princess Theatre Parking available on site Lovely, helpful staff

Stayed in April 2024