1325 Frankston-Dandenong Road, 3201 Carrum Downs, Australia
#3 of 3 hotels in Carrum Downs
Guests' ChoiceBased on 263 hotel reviews
7.7Cleanliness
8.3
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.3
Value for money
8.1
Free WiFi
5.5
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End of dialog contentReviewed: 15 March 2024
Aaron
AustraliaThe only thing is the bed was too hard.
Awesome staff and nice people around the park. The best pet friendly place we have been so far. Five 🌟.
Stayed in March 2024
Reviewed: 9 March 2024
Katerina
AustraliaCrap
Crap
Stayed in March 2024
Reviewed: 2 March 2024
Gemma
AustraliaHard to fault the property for anything!
Clean pet friendly facilities exceptional customer service
Stayed in February 2024
Reviewed: 27 February 2024
Lyn
AustraliaCheap, clean and great location.
Stayed in February 2024
Reviewed: 8 February 2024
Linda
AustraliaNothing
A very comfortable stay. The motel was situated close to a shopping centre, which made it very convenient.
Stayed in December 2023
Reviewed: 7 February 2024
Terry
AustraliaTraffic.
Convenient
Stayed in February 2024
Reviewed: 4 February 2024
Richard
Australiahaving to wait 1/2 an hour to get the key because the person attending the check in counter was off on lunch and the door was locked with a sign on the inside. especially frustrating when you have to specify when booking what time you would be arriving
The room was clean, not the newest but well maintained and extremely happy with the facilities. the shower was awesome and had plenty of hot water. the bed was comfy and the tv had all the digital channels.
Stayed in February 2024
Reviewed: 21 January 2024
Samalaulu
AustraliaDidn’t have dinner plates. Had had to use saucers for our food. No kitchen sink and I’m not a fan of using the bathroom sink to wash dishes. I was not able to use the swimming pool for the 4 days I stayed as it was undergoing cleaning.
It was close to the places we needed to be. It was clean and tidy
Stayed in January 2024
Reviewed: 3 January 2024
Glen
AustraliaLocation
Stayed in November 2023
Reviewed: 26 December 2023
Kristy
AustraliaThe bathroom had mould on the door Laundry facilities trading hours differed from signage and the hand book in the room Smokers area had old drug paraphernalia which was scattered all over the area
The pool was good Room was very spacious Close to shops and where we needed to go
Stayed in December 2023
Reviewed: 8 December 2023
Brigette
AustraliaNo issues at all everything was great.
Excellent facilities for the dogs and the cleanest pet friendly accommodation I have stayed in. I forgot some clothes in the wardrobe and the hotel had it sent back to me within a few days. Really great service overall.
Stayed in December 2023
Reviewed: 7 December 2023
Patricia
AustraliaNothing
Easy check in after hours
Stayed in December 2023
Reviewed: 4 December 2023
Mark
Australiastaff and other guest kept parking in my car space
Stayed in November 2023
Reviewed: 27 November 2023
Nic
AustraliaNot sure if they had people that stay/live there but it wasn’t a pleasant experience when you walk out side and all you can smell is weed. I had to toilet my dogs and every time I went outside all I could smell is weed coming from the room next door to us. I also saw people smoking weed in an under cover area near the dog yard… they did look like they lived in the park.. or work not to sure.
Room was good. Nothing really to complain about. Great for dogs.
Stayed in November 2023
Reviewed: 23 November 2023
Patrick
Australiabut had very loud neighbours coming home at 2 am. not sure if a regular occurence
everything was good
Stayed in October 2023
Reviewed: 13 November 2023
Jessica
AustraliaNo outside lights which made late arrival tricky. Would have liked to have some arm chairs in the room like in photos. Bathroom very old and this made it look slightly unclean. Not sure it was worth the money - was very basic.
Easy late check in.
Stayed in November 2023
Reviewed: 5 November 2023
Gopichand
Australia1. The room was not clean, the switchboard had hair on it, the bathroom had hair and shower screen was not clean. 2. Our room was broken into at 3am midnight by a drunk man who kept claiming this was his room and showed us a copy of the keys and opened our door (we were very frightened and could not sleep all night) 3. The bedsheet had black dirty lining.
The staff were good. When we called them to explain the situation they understood us.
Stayed in November 2023
Reviewed: 3 November 2023
John
AustraliaFloors were a bit slippery in shower/ toilet
Location was great as it was near to where we needed to be in Dandenong south
Stayed in November 2023
Reviewed: 7 October 2023
Kathy
AustraliaThe bathroom set up with the vanity outside the bathroom. Starting to really show its age, certainly needs a fresh coat of paint
The beds were quite comfortable and the bed linen crisp and clean. I personally found the pillows just a bit too soft, prefer a pillow with more support. The room was quite warm and with good quality curtains there was very little traffic noise inside the Unit.
Stayed in October 2023
Reviewed: 4 October 2023
Christine
AustraliaStayed for 11 nights and not once was our room serviced we had to buy toilet paper coffee milk will never stay there again
Nothing
Stayed in October 2023
Reviewed: 22 September 2023
Bev
AustraliaShower and basin blocked up to the point of overflowing, beds really uncomfortable, reception staff rude, dog poo everywhere, no room serviced, really old and uncared for.
It's great to have our dog with us, some staff absolutely lovely,
Stayed in September 2023
Reviewed: 10 September 2023
Analinda
AustraliaLocated in the place I needed to be close to where I had friends living that I was visiting. Also close to the hot springs. Lovely staff. Pet friendly huge room. Very clean.
Stayed in September 2023
Reviewed: 8 September 2023
Arora
AustraliaGreat
Stayed in September 2023
Reviewed: 25 August 2023
Murphy
AustraliaMy allocated room was not cleaned from previous occupant. No WIFi. Been down for some weeks. Shld be noted on Website. Given larger room. Very cold Smelly dirty blankets in the cupboard and could not use them Heating was difficult to work out. Very cold night I had a hot water bottle by coincidence so had to use to be warm.
Reasonably clean Shower good pressure and hot
Stayed in August 2023
Reviewed: 4 July 2023
Jen
AustraliaShower very average
Bed comfortable
Stayed in June 2023
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