519 Raglan Parade, 3280 Warrnambool, Australia
#53 of 76 hotels in Warrnambool
Guests' ChoiceBased on 475 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
8.7
Facilities
8.0
Staff
8.5
Value for money
8.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 7 May 2024
Darryn
AustraliaPut the clean room sign on door at 9.30 am for a day and room was never touched
Location staff
Stayed in May 2024
Reviewed: 7 April 2024
Mary
AustraliaNo internet password provided.
Perfect location ang bigger accommodation than expected.
Stayed in April 2024
Reviewed: 6 April 2024
Marie
AustraliaNo milk supplied
Took our own breakfast.
Stayed in April 2024
Reviewed: 5 April 2024
Ray
AustraliaI had no dislikes
not applicable
Stayed in March 2024
Reviewed: 3 April 2024
Bronwyn
AustraliaWindow being next to raglan parade hwy. Lots of road noise, felt like it was right next to my head
Everything in room was excellent
Stayed in March 2024
Reviewed: 25 March 2024
Louise
AustraliaThe noise from traffic and other guests (but not a deal breaker)
The location and instructions for access to the property worked well for our night's stay to attend a wedding. The room was very clean, comfortable and had everything required.
Stayed in March 2024
Reviewed: 16 March 2024
Leah
AustraliaWe booked for 6 people and the apartment had only 5 beds. Used the sofa bed however, it was not comfortable and a small bug came out while setting up. Bugs were found in the apartment, think it was due to no fly screens on the windows. Blind shutters needed dusting also. Bathroom needed updating, especially the shower facility.
It was a great location and the staff were very friendly. Had all the basic necessities. Apartment has lots of space.
Stayed in February 2024
Reviewed: 15 March 2024
Lorraine
AustraliaParking was a little difficult. We had to park offsite when we returned from dinner.
Good location. Close to tourism options & plenty of breakfast & dinner options nearby. Very clean & tidy. Although located on the highway, it wasn't too noisy.
Stayed in March 2024
Reviewed: 25 February 2024
Julie
AustraliaA little noisy, but wouldn’t stop me from revisiting.
Friendly staff, great location, lovely crisp sheets.
Stayed in February 2024
Reviewed: 1 February 2024
Laura
AustraliaSpa and view
Stayed in January 2024
Reviewed: 28 January 2024
Kira
AustraliaVery busy location
Nice place for overnight stay. Friendly staff.
Stayed in December 2023
Reviewed: 23 January 2024
Darren
AustraliaStaff could have been a bit more friendlier. Reception needs a massive update with facilities. Staff to wear Waves/workplace uniform.
Great location on the major Highway and Street in Warrnambool. Walking access to the Warrnambool CBD. Nice, comfortable and relaxing hotel room that was very clean upon arrival with modern facilities.
Stayed in January 2024
Reviewed: 14 January 2024
Courtney
United KingdomThe property wasn’t that clean and it was quite noisy!
Location is good and room has everything you need for a night stay.
Stayed in January 2024
Reviewed: 12 January 2024
Christine
AustraliaUpstairs to get to room carrying our cases.
Convenient to main shopping centre good parking clean comfy bed.
Stayed in December 2023
Reviewed: 11 January 2024
Rebelita
AustraliaThe floor is slippery.
The location is good.
Stayed in January 2024
Reviewed: 11 January 2024
Sangeet
AustraliaThe bathrooms had strong bleaching smell which spread through the room
Location
Stayed in January 2024
Reviewed: 9 January 2024
Lynda
AustraliaNothing
Clean, well maintained and very good value for money.
Stayed in January 2024
Reviewed: 31 December 2023
Jeannine
United StatesThe managers
Stayed in December 2023
Reviewed: 20 December 2023
Konatham
AustraliaOur bathroom door was jammed and wouldn't close. Due to the holiday time no one was available to fix the door. However, the staff did offer us some perks.
Location and the staff
Stayed in October 2023
Reviewed: 16 December 2023
Riham
United Arab EmiratesThe hotel is nice and good value for money and fair stay to the family .. we have arrived late for over night stay it was a bit challenging to find the keys but then everything was good and clean
Stayed in November 2023
Reviewed: 12 November 2023
Bronwyn
AustraliaI think they need new pillows
Great value for money. All six of us adults had our own privacy
Stayed in November 2023
Reviewed: 5 November 2023
Arthur
Papua New GuineaRefund policy needs to be reviewed. I checked out early but did not get a refund for the extra night.
Room space and facilities were great
Stayed in November 2023
Reviewed: 30 October 2023
Andrew
AustraliaBalcony lights on to midnight
Spa big rooms nice location
Stayed in October 2023
Reviewed: 22 October 2023
Debbie
AustraliaBathroom door was hard to shut.
Great location, nice clean room. Would definitely stay again.
Stayed in October 2023
Valladolid, Spain
Hamburg, Germany
Amoudara Herakliou, Greece
Signa, Italy
Lauterbach, Germany
Sheringham, UK
Cartagena de Indias, Colombia
Néa Péramos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content