The air conditioner was too noisy.

I like that it is near the sky train.

Stayed in May 2024

Could have better tea/coffee/hot chocolate making facilities with proper cups and a jug to boil water.

Location to train, restaurants, shops, Riverside walks. Beds comfortable and everything was clean. Appreciated our daughter being able to check in early, good wifi so she could work in peaceful environment. Thank you.

Stayed in May 2024

The location was noisy at night from the LRT and freight trains, street folk, cars . A suggestion would be to have better sound-proofing insulation around the window mount A/C unit.

My room was on the third floor facing the river, lovely view. I liked the location and walking to shops and restaurants. Friendly staff, good sized room, and the bar fridge and coffee maker in the room were added bonuses.

Stayed in May 2024

Hotel doesn’t have a parking lot or garage. Parking is hard to find and an extra cost.

Good price and location.

Stayed in May 2024

The street noise.

The room size was good. The view of the bay was nice. Staff was accommodating.

Stayed in April 2024

Our room was on the side of the Skytrain station. It was very noisy from Skytrain and people during operating hours (esp. late night and early morning). Hotel even provides earplugs (didn't discover until 2nd night). Bathroom caulkings was moldy/stained.

In revitalized historic center of New Westminster, next to Columbia Skytrain station and waterfront promenades. Hotel appeared to be somewhat low-budget renovated.

Stayed in April 2024

I wouldn't have stayed more than one night here. The trains are loud and disruptive to sleep. I know there isn't anything that can be done about it and earplugs are provided, but I couldn't do more than one night.

The rooms were satisfactory and clean and the bed was comfortable. The little sitting area on our floor was cute. This was a great location for just one night if you have to go over to Vancouver for a medical appointment or something like that in New Westminster. Very economical which is great considering it's already expensive and a pain to have to travel to Vancouver for medical reasons. The building also has an interesting history, and the attached pub has some great pizza for a fast and easy dinner option!

Stayed in February 2024

the lobby

price

Stayed in February 2024

Could update the mattress...

The location works for me.

Stayed in February 2024

This is an old hotel (historic!) and the carpet in the room was due for replacement, but the delightful sitting rooms on our floor more than made up for it.

Located conveniently next to the Columbia Metro Station. Helpful and courteous staff. We arrived at midnight and were very pleasantly surprised the next morning to discover we were a block from the Fraser River.

Stayed in February 2024

Our window looked onto the skytrain station which required closed blinds in the evening & did not make for a great view. Was required to go down to reception to ask for ice cubes instead of easy access through an ice box on our floor

The decor, privacy, and general ambience rounded out to a very comforting, reliable & repeatable experience. Especially loved the old-school heavy keys for room entry! Decently close proximity to entertainment.

Stayed in January 2024

Smell bad

Location

Stayed in January 2024

Comfortable hotel and reasonably priced.

Stayed in December 2023

It was very noisy with the trains although they did supply earplugs. The room was basic and needed some TLC. When we arrived I did not have a credit card as I always use apply pay and that caused a problem with the deposit although I had already paid for the room for 12 days before I arrived. The heating had been turned right down when we arrived so the room was cold,

It was situated downtown where we wanted to be. Their was always plenty of hot water.

Stayed in January 2024

The lobby often smelled heavily of marijuana and there were occasional disruptive sounds from the street after closing time for the bar downstairs.

Clean and comfortable with good service and amenities. Located near station, convenience store and good food. Ride easily to downtown or Metrotown, walk or ride to New Westminster station for groceries, pharmacy and other daily needs.

Stayed in January 2024

Was a bit too cold and I cranked the heat and didn't have extra blankets in the room. Yes I could have called down, but maybe an extra in the room during winter would be better. Noise form the skytrain was a little annoying but I sleep like the dead so it was ok. Also no microwave like the pics showed in my room. Wasted some food I planned on heating up.

Location. What a cool city new west is.

Stayed in January 2024

There was a microwave and fridge and coffee maker in the room, but no dishware other than a couple of paper cups.

Convenient location close to Skytrain and the New West Quay. The room was spacious with high ceilings and a view of the river. I was travelling with my grown-up daughter and we each had a comfy queen-size bed.

Stayed in October 2023

I could hear all of the sky train noises and people talking from my room. Can’t pinpoint why but felt a little unsafe in the rooms

Small and cozy. Lots of things around the hotel in terms of food. Staff was accommodating when I had some payment issues.

Stayed in December 2023

Bathroom dirty. Pile of hair in corner by a bathtub, let desk clerk know about it and he spoke with his housekeeping later that day still pile of hair incorner long dark hairs in bathtub.

Location

Stayed in November 2023

Parking too far away

Unique and historical Clean and comfortable

Stayed in December 2023

Cleanliness needs to be improved (carpet cleaning/vaccum, hair on linens, sanitize tv remotes and light switches (greasy), tub needs scrubbing. Front desk staff very low energy and complacent, hard to get even a hello out of them.

Price for 3 nights was very economical (black friday rate). Location is perfect for the train and there are close restaurants. Fridge and desk are good size for doing work and making food. Wifi signal strong and lots of bandwidth.

Stayed in November 2023

It was a very clean and tidy room throughout my stay. There must have been a mouse (at night). I had a grocery store bag, with a plastic snack bag inside) on the desk and it was nibbled through the last night I was there. I threw them both out before checking out.

Excellent location. Excellent view

Stayed in November 2023

The air conditioning was on when we arrived which was unexpected in mid-October. It felt as though it was on in the hallway on our floor as well. Overall, easy fix in the room and no other issues.

I appreciate the character of the hotel, from the sitting areas in the common areas between the rooms to the high arches around the windows in the rooms. Our room was spacious, clean and comfortable.

Stayed in October 2023

Bathroom floor was dirty. A little Keurig with be fantastic!

Right next to train station.

Stayed in November 2023