It's expensive compared to other similar motels around Ontario. A little fresh paint on the stairs leading to the second floor would be nice, as the room was very fresh and renovated, but the exterior, less so. There's no elevator so you have to carry your bags upstairs.

A very nice motel with very freshly renovated rooms. Good location, comfortable. New heat and AC systems in the room, nice decor.

Stayed in May 2024

The heater was loud

Stayed in May 2024

New windows, but they’re not very soundproof. Lots of traffic noise.

Convenient, relatively affordable for Guelph. Friendly staff. Good breakfast for a motel.

Stayed in April 2024

There was 3 of us in the room but only towels for 2.

Stayed in April 2024

no complaints, the price says it all.

the staff went above and beyond.

Stayed in January 2023

The blood stains in the tub and the lack of breakfast when advertised as a continental.

Comfortable bed, good company with the multiple spirits in the area.

Stayed in June 2021

Refurbished rooms..a pleasure

Stayed in May 2024

There was a lot of noise from other people that stayed there. They were smoking just outside our room. Smell of marijuana was evident

We didn’t have any breakfast

Stayed in May 2024

The breakfast. Most Super 8's are way better than this location.

Clean and adequate. Exceptional reception staff especially Mr.Gill.

Stayed in April 2024

The building.

The bedroom is nice and comfortable. The bathroom is clean and nice.

Stayed in March 2024

Front desk was super kind

Stayed in February 2024

I showed at up 3 p.m. to book in and had to call the reservation Clerk to find out how to gain access into the building which said it was at 95 Macdonell Street in Guelph because I  found the doors locked and I was parked in front of the building. I was told I had to walk around the building on Carden St. After trying to get information from me I mentioned that I couldn't hear what she was saying and she aggressively removed her facial mask, made a huffy sighing noise while speaking rudely to me and said "I have to wear this you know!" and replaced her mask. I told her that I was sorry because it's difficult hearing sometimes and sounds like somebody is mumbling especially when we are behind a plastic shield 6' apart. I asked her if I could park on Carden street? She said no it was just for emergency vehicles only and I could park in the hotel's parking lot at the corner where I walked through. She asked me where I parked and I told her behind the building on Macdonell and she said you can't park there at night. I said "oh if I would have known that I would have parked in the lot before coming into the building instead of walking all around carrying my suitcases" She then told me that it was going to be $400+ to secure the room and I said that I received an email indicating a $200 security deposit was required upon check-in and that I would have to pay upon leaving the rental of the room and I then I would get the security deposit back if there was no damage. She said that Hotel establishments do not operate that way because people will leave without checking out therefore rental of the room and security deposit is required. I read aloud my email indicating just a security deposit is required and asked her after explaining that I'm waiting for my lawyer to call me to go pick up my cheque to deposit into my bank account and if she accepts U.S dollars? She rudely and exasperatedly stated that she doesn't know the U.S.

Stayed in July 2021

Everything. The air conditioner was extremely noisy.

Nothing. Horrible experience

Stayed in July 2021

Long term residents made me uncomfortable and I felt unsafe. Constant odour of cannabis. Run down property. Had just had a major fire (unbeknownst to me at booking). Police car in parking lot.

The room was clean, fridge, microwave, very light.

Stayed in July 2021

It was a hot and humid day. We arrived about 5pm after an 8 hour bicycle ride on the G2G Rail Trail and the a/c in the room was not on. It took until after midnight for the room to be a comfortable temperature. We had not been informed that there had been a recent fire at the property and a large portion of the building was not being used, so we were unable to move to a different room. This was the only ground floor room available so we were stuck with a loud, inefficient a/c unit with broken control buttons. The a/c unit had not been turned on prior to our arrival so the room was HOT and humid. Not a pleasant experience after an 8 hour bicycle ride when we walked into the room. It didn't cool off for HOURS. Very disappointed.

The check-in clerk was friendly and efficient. The hotel was close to the G2G Rail Trail where we had just ridden our bicycles from Goderich to Guelph. Access to the hotel was easy from the Trail.

Stayed in June 2021

Nothing! Everything was perfect. Helpful friendly staff. Clean and affordable.

The whole experience was great from check in to check out. Great price, friendly staff, clean rooms, fresh everything. The wifi works great. 5 stars!!

Stayed in May 2021

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Stayed in May 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

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Stayed in July 2021

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Stayed in May 2024

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Stayed in March 2024