Cannes, France
Positive section of review
Very good location and staff was really excellent and always very helpful except the old short man serving at the breakfast. He was the most rude and unhelpful person in the hotel. The rest of the staff was excellent. Breakfast was pretty good and the views from the breakfast area amazing. Swimming pool was nice too. Hotel overall was very clean. Bathroom was immaculate and had nice towels.
Negative section of review
I had really high expectations from staying at this hotel. I read the reviews and were very good. The room was nice and bed very big and comfortable. Bathroom was immaculate. But the bedlinen was shocking. They never changed the sheets and pillow cases during the 5 days we stayed over and there was no error from our end in terms of asking not to be changed or putting one of this forms on the bed that says ‘do not change’. The light in the bedroom is also not bright at all. And when I checked the bed before we left I nearly vomited. It’s impossible to describe the state of the bedlinen. These were so filthy with yellow/brown marks (anyone could understand what these marks were) everywhere incl the pillow cases, the sheets and duvet cover. The cleaning lady camouflaged all by keeping all fully covered and it’s my fault that I haven’t noticed of course but I wasn’t expecting this. I called the manager to come and see with her own eyes and she was equally shocked and disappointed. Of note I paid 800 euros per night for this room. She was very professional, kind and apologetic and she asked what she could do for us. But it was too late. We were about to leave. I have never in my whole life experienced such a level of filthiness in a hotel. And the worse of all is that I had my 9 year old daughter with me which made me even more upset thinking she was sleeping on this disgusting bed linen. And as I said this was 800euros per night. Shocking. Very disappointing ending which left a very bad taste.
Dunkerque, France
Positive section of review
Large shower and rain shower head with great hot water. Friendly helpful reception staff. Early check-in. Large room. Large TV. Very secure bike storage in locked room inside locked garage - best we've ever had in a hotel. Good location near train station and belfry.
Negative section of review
No air conditioning until 1 June but window can be opened and not too noisy. Small towels. No fridge.
Saint-Vallier, France
Positive section of review
It’s clear to see the owner has spared no expense to make this place perfect. Enjoyed every minute of being at the tiny house, from listening to the bird song to playing with the children in the play park. We wish we had stayed longer
Negative section of review
Nothing
La Rochelle, France
Positive section of review
The staff were extremely pleasant and helpful. Fantastic location. Comfortable beds. Nice to be able to sit in the outside courtyard. Welcoming and safe environment
Bordeaux, France
Positive section of review
Location was perfect. I did not need a cab to go anywhere. Lots of restaurants around. Shopoing/fashion High Street around the corner.
Negative section of review
Shower is tiny. Too tiny
Carcassonne, France
Positive section of review
Location awesome. Chris very attentive. Lot of room. All rooms a good size. All amenities required within the apartment.
Negative section of review
The outside sitting area seemed not to be available to guests. If this is the case the photograph and reference to it in the description needs removing.
Chantilly, France
Positive section of review
Great location, very comfortable and smart room and bathroom. Nice coffee and biscuits, lovely shower!
Negative section of review
Rude restaurant staff- hard to get a booking
Niort, France
Positive section of review
The owner put together a very generous breakfast tailored to what i had asked for
Negative section of review
Nothing
Paris, France
Positive section of review
Location, the staff and the gym!!!
Negative section of review
The rooms were tiny
Roscoff, France
Positive section of review
Great location very clean
Negative section of review
Could have done with tea and coffee facilities in the room