Ko Lanta, Thailand
Positive section of review
No breakfast. No wifi in the room. Even the wifi in the public areas didn't work on my daughter's laptop. No shared kitchen - that was false advertising. The "shared kitchen" was the man's kitchen, which he kept locked, or refused to let us use. He, and his wife, were probably the two coldest and most unkind people we met in Thailand.
Negative section of review
The "hosts" tried not to look at us - I don't know if they are racist against foreign tourists (I am white) and are using them for their money but hate them simultaneously, or if their racism was towards my daughter, who is a black African. What we did notice is that their attitude towards male guests (men) was different, so I believe they were also guilty of gender-discrimination. The husband tried not to interact with us (he hid from us) and when the wife saw us she pretended she could not, ignored us, or looked at us like we were dogs. Take this guest house off your website (booking.com). It is bringing down the reputation of booking.com.
Sungai Kolok, Thailand
Positive section of review
Overall, the hospitality at the hotel was excellent, from the location and ambiance to the staff and front desk service. I am especially grateful to the hotel staff who were incredibly helpful when my car battery died. Their assistance truly made my holiday blessed and memorable.
Negative section of review
The only improvement would be to have phones in the rooms, which is currently lacking.
Phra Nakhon Si Ayutthaya, Thailand
Positive section of review
This hostel is really amazing, and we enjoy our stay the wifi is superfast & The room is clean and spacious super friendly and helpful owner. This hostel stands out as one of the highly recommended,
Negative section of review
N/A
Bangkok, Thailand
Positive section of review
Very clean, modern and spacious rooms. Hotel is very nice and staff were welcoming and it’s not a bad price out of season.
Negative section of review
Nothing much to dislike. Go to somewhere else other than the Hillary bars not far from the hotel, they’re expensive and can get better elsewhere
Khao Lak, Thailand
Positive section of review
Rooms were high end. Spacious, modern, beg large and super comfy. Good breakfast selection
Negative section of review
Beach Bar menu very limited
Karon Beach, Thailand
Positive section of review
Front staff on reception are friendly. Hotel is across the road from the beach.
Negative section of review
1 nationality predominantly stays at this hotel. Very rude and inconsiderate guests. Guests swimming and walking past my pool access room after the pool is closed at 12 and 1 am, reported to reception but the language barrier made it difficult so staff could not understand. Pizza and crusts left floating in the pool and watched it float around for 1.5 days. The water level of pool is below the pool filters, so the pool is actually dirty and water murky. Did not see water being added to the pool and did not see the pool being cleaned in any way during our 4 day stay. I checked out early to the surprise of staff. The pool access rooms look directly over to sun bathing guests approx 1.5 metres between you both. The pool is very narrow in parts. The hotel is tired and old. Noisy during our stay, due to works which I was not made aware of until day 4 by housekeeping leaving note in room. If you like a good clean pool to relax this place is not for you. Be aware there is also a VAT that is not shown in price advertised, I only learnt this on check-in.
Railay Beach, Thailand
Positive section of review
Excellent location - excellent resort
Pattaya Central, Thailand
Positive section of review
Central to everything
Negative section of review
The roof top pool was on another building which the listing did not specify
Patong Beach, Thailand
Positive section of review
Staff and room
Negative section of review
Not really
Bangkok, Thailand
Positive section of review
Location
Negative section of review
The prices on food and beverages were expensive