During our stay at the hotel in May, we observed a dominant number of guests from ex-soviet countries and russia in particular. Their exotic behavior often affected the overall experience for other guests.

Very nice territory, decent food, excellent service and friendly staff. Special thanks to manager Walid for professionalism and particular attention to requests.

Stayed in April 2024

While checking in i requested for a king size bed however the reception said there was none a day later they call the room for a review of our stay in the hotel and i compleined about the bed situation and suddenly a room with a king size bed is found. Some of the staff are not kind as a dark african, i did not appreciate the fact that during breakfast i was told not to sit in a certain area because it was being cleaned yet there were white africans sitting in the same area. The food is abit underwhelming.

I loved the location, the food at dukes bar and also their drinks, loved the breakfast, some of the staffs were nice and kind, the staff are very helpful in general, they are very clean and i felt safe. I will definately be going back.

Stayed in May 2024

Food can be better

Room view Entertainment

Stayed in May 2024

Everything, especially the breakfast was awesome.

Stayed in April 2024

Bit of luck of entertainment.

Beautiful location, staff was great and helpful. Grounds maintained very well.

Stayed in January 2024

Work at main pool

Staff hospitality and service Special thanks to Mr mohamed belal at frondesk makes our stay amazing Many thanks to Italian restaurant manger Mr Ahmed provides amazing service and welcoming

Stayed in January 2024

Everything was perfect !the location ,services and the snorkeling is wonderful ,Many thanks to Amir in the front office he is very helpful and has very high customer service skills. Definitely we will plan for another vacation in Grand Rotana hotel !

Stayed in December 2023

No good beach for kids

Excellent location for snorkling

Stayed in December 2023

Transportation

Swimming pool & activities.

Stayed in October 2023

One of my favourite pools was rotana sharm pool but it need to be well maintaned like the rest of the resort. Also i used to like the room service food but this stay i ordered room service many times and they were not acceptable quality for me. Also minority from the staff have a wrong attitude towards egyptians they treats less welcoming like any othe foreign client.

In the beginning i'd like to thank all the friendly descent clean and polite staff starting from the security to the life guards on the pool and the beach. Special thanks to Mr Mohamed Hegazy who was a great helpful to made our vacation easy and full of fun. Special thanks to Angie the head of the animation team she is a hardworking and brings good vibes to the surroundings. Special thanks to both Mr Ahmed the polite welcoming staff from Mezaaluna restaurant also total appreciation to hesham from the pool lifeguard team , also the brand new toilets every corner in the resort also the smell of their cleanliness was remarkable.

Stayed in October 2023

The facilities

Stayed in August 2023

Few shadowed places at the sea and also at the pool. Weak air conditioning in the main restaurant. Beverages at the beach and pool bars as per written in the paper delivered by the reception are available till sunset which is 7:30 p.m. while they actually close at 5 p.m. And also the diving center closes at 5 p.m. given the fact that the whether was so hot and some people may prefer to use such facilities after 5 p.m. The kids area is small and the open part is not properly shadowed in such hot weather.

A steam iron and an iron table was available in the wardrobe.

Stayed in August 2023

Smoking Shisha in the show area, also show area is very small Sky lounge A lot of stairs so difficult for old people

Nice staff, nice coral

Stayed in July 2023

Property is well located and have good amanitas

Stayed in July 2023

Food variety is good Taste was good but could be better No fresh juices

Stayed in June 2023

The food was good and variable but not the best. The toilet was good but needs renovation.

The location. staff were very friendly.

Stayed in June 2023

the lack of accessibility to the water

nature and water

Stayed in April 2023

Friendly staff & good food & many activities & relaxing atmosphere

Stayed in May 2023

house Reef diving and Staff

Stayed in May 2023

everything is thing is perfect . landscape and view are amazing. staff is so friendly and nice

Stayed in May 2023

The elevators

I liked the atmosphere over all

Stayed in April 2023

The staff in the lobby desk was not very welcoming and not very helpful. specifically Ahmed and the Russian girl (I think Tanya was her name) were not very welcoming and helpful. one guy (I think Samir is his name )was very helpful and got us our room in a minute after Ahmed failed to do that.

The resort is amazing, great restaurants and bars, great pools and activities , amazing beach with snorkeling options , comfortable rooms with amazing sea view. highly recommend!

Stayed in October 2022

all was good

excellent

Stayed in October 2022

They were doing works the entire time and there was too much noise. Breakfast ends 10:30, before 10:30 there’s already too much noise in the space and it doesn’t feel comfortable at all to start a day like that. food is below average (we were not part of the all inclusive deal, we ordered à la carte)

The beach and certain rooms are better than others. we had to change rooms, the first one was not good.

Stayed in October 2022