Lovely staff, especially Fatma on reception, good WiFi signal throughout resort, great location, would highly recommend

Stayed in May 2024

I would have liked different restaurant hours- coming from very distant time zones, appetites vary greatly. Even a sandwich snack service would be a great asset.

Although this property is a short shuttle ride from the actual beach, their manmade beach and massive pool negate the need for the salt water in your eyes! Vibrant atmosphere and plentiful staff/amenities in the pool area as well . . . plenty of activities to enjoy or even watch. Rooms are very spacious and fairly modern, while food selections in the restaurants was great too. Just a 5 minute walk from SOHO Square, which is worth several visits!

Stayed in April 2024

Unfortunately, you are making us sad, even though we had an all-inclusive reservation, you asked for an extra $50 per day for alcohol:( You gave a discount coupon and said you could use it anywhere, including the room extra, but I couldn't use it during checkout. They said it was necessary to inform us about the discount coupon in advance when the order was placed, you did not inform us about this, we left with a bit of sadness. Other than that, the attention of the staff, the food was great, of course, thank you very much for everything.

Stayed in March 2024

Mohamed Barakat was first class on reception.

Stayed in March 2024

This is very much personal preference but the pillows were so soft, I would prefer firmer ones. The food in the main restaurant was quite expensive (we were not all inclusive) Again this is due to personal circumstances with many options not meeting dietary requirements. The staff in all restaurants were very accommodating though and all food we had at the hotel was lovely.

The staff were very friendly and welcoming. All staff members greeted us whenever we saw them and all offered assistance if required. The hotel weas very clean. The staff in the restaurants were very helpful and assisted us with altering menus to suit our dietary needs. The room was spacious and very well cleaned each day. The hotel has a clear system for changing towels and bedding. The bathroom was particularly nice with a bath and separate shower. This is the only hotel I have been to recently that hasn't flooded when you have a shower. The water was hot and didn't lose pressure. The terrace area (as we had ground floor) had comfy seats and it was lovely to sit out. We didn't go into the pool but there was a heated section and activities provided each day. Breakfast was excellent and varied for all tastes. The beach area is nice and has a cafe /bar with drinks available and there is a shuttle bus from the hotel (although it isn't far).

Stayed in February 2024

Nothing

Everything was Amazing

Stayed in February 2024

The location is excellent, people working there are very friendly. I enjoyed my stay there

Stayed in January 2024

The parking so far from the hotel

Everthing is very good the quality food and the facilities and the animation team was so nice and helpful and their was varieties at the hotel for the night life the location was so nice and grateful and specially thanks for Mariam mofdy guest relation was so nice with us and helpful and descent person and all the reception staff

Stayed in January 2024

Swiming pool close so early. Not much activity at night.

All the time was good place to stay.

Stayed in December 2023

???

Location, cleaness, land scape

Stayed in November 2023

The whole resort needs freshly decorating/a small refurb to make it look fresh and clean again.

We had a lovely stay at the Hilton I. Sharks bay. Our primary aim of the trip was to do lots of diving. So we chose this resort because it is home to Sinai Dive club. We highly recommend SDC for diving excursions and training. They are located a 5 minute walk from the hotel reception (but still in the Hilton resort) The room was very spacious and had lots of cupboard space which came in handy for all our diving kit. It was also located on the ground floor and had its own patio space with chairs which made drying wet kit easy. The bed in the room was very big and comfy (although the pillows were a bit too soft for our liking, others may prefer this). We also enjoyed the different shapes that were made out of towels each day by housekeeping. If being critical of the rooms the only thing negative is that they are due a small redirection/refurbishment to make them fresh again. Some fresh paint and furnishings would have made it shine. The hotel resort itself is massive. The north site (the resort is split into 2 between the main road) has 3 swimming pools which span 300m at least; they are huge! The northern most swimming is for adults only which is nice if you are staying without children. The pool has a mostly quiet vibe but be aware that the ground keepers and gardeners work hard each day to keep the grass and flowers tidy so expect the sound of lawnmowers in the morning. The other criticism about the pool is the choice of music which can be repetitive and loud and mostly 90s pop music. But overall this did not ruin our stay. We went for all inclusive which did also include some alcoholic beverages. Be aware that they serve drinks in small measure, approx half pints and small shots/mixers. The alcoholic content seemed quite weak for both spirits and beer but we are not big drinkers so this didn’t bother us.

Stayed in October 2023

The hotel area had a limited selection of quality restaurants, which was disappointing. Although the breakfast offered a variety of options, the overall quality left much to be desired. Additionally, the prices for the hotel's taxi service were exorbitantly high, often double the local rates. Furthermore, the hotel's sustainability claims fell short of expectations. There was significant food waste after breakfast, with no apparent effort to repurpose or reuse it. Inconsistencies in their sustainability practices were evident, as styrofoam packaging was observed in the pool restaurant, despite Hilton's supposed commitment to avoiding it. Single-use plastic cups were also used for breakfast juices. A single-use water bottle was provided in the hotel room. Inefficient energy usage was evident in the guest rooms, as they lacked an automatic energy-saving system when guests left the room. The toilet had a single-button flush, missing the option for a small or large flush. All of these shortcomings would have been more forgivable if not for Hilton's extensive advertising of its supposed excellent sustainability accreditations.

The hotel offered a comfortable stay with exceptionally soft and cozy beds. The overall cleanliness of the room and the entire hotel was noteworthy. Our room was impressively spacious, offering ample storage with approximately three floor-to-ceiling closets and a substantial dresser. Conveniently, the expansive pool was just a stone's throw away from our room, making it easily accessible. The breakfast selection was diverse, featuring a wide array of options, including cereals, hot dishes, salads, and a variety of fresh fruits. Furthermore, the reception staff proved to be resourceful and helpful, adding to the positive experience of our stay.

Stayed in October 2023

Needs renovation

Location near Soho Square

Stayed in September 2023

My father is disabled and no transportation to sohu square. The hotel didn't share the activities during my stay in advance. I spent a lot of time outside and miss the activities

The support for early check-in thanks to Maryam

Stayed in September 2023

Deepest pool of 3 pools in the resort was 1.40m. Also loud and not so nice music was playing in the pool. Swimming or just sitting near the pool is prohibited by 18.45 Not so much restaurant choices in the resort. We ate our dinner in Italian Restaurant everynight. Do not ask some foods from the bars there. They deliver the food at least 1 hour later and the food is not so nice. There were some guys those ask you to join the party on that night, they are a bit insisting. The room has a balcony but there were no ashtrays in the room.

Room Service Special thanks to Mariam Mofdy which is our Guest Relations Responsible for her interest.

Stayed in September 2023

The cleanliness, the alcoholic drink menu was poor

The attitude of the staff was amazing، Especially the counter worker Miriam Adel and the golf cart drivers

Stayed in August 2023

The restaurant I didn’t like : 1- light was low . 2- staff who works as chefs I noticed that they don’t smile or welcome the guests. 3- cleaning I can say quite good. 4- only one type of coffee ( Nescafé ) no other selections such as cafe late , espresso and cappuccino . Room : Room light was very low .

Everything was clean, staff treatment was very good this the most important thing.

Stayed in July 2023

Great location

Stayed in June 2023

nothing

the friendly and most helpful staff

Stayed in June 2023

i think to pick up people from the airport or to bring people..should be WITHOUT Money. The Transfer should be inclusive and its really rude

people was nice, and the food also. receptionist was nice too. the pool was awsome

Stayed in May 2023

Location is very nice. just 10 min to soho by walking. Many pools inside✌️ Mr Mohamed and Mrs Irina were very helpful for any problem we had. They solved all our problems. Thanx so much🙏🏼🙏🏼 And its a reef hotel so if you dont know to dive you can just snorkel and see many fishes 💛 Foods are also delicious close to Turkish foods. And also Ahmed was very helpfull at the restaurant.. Thanx for everything

Stayed in May 2023

Great location

Stayed in April 2023

Rooms are little bit old

Food Animation team Pool Beach Stuff are super supportive

Stayed in April 2023

Room on seaside could be refreshed

All employees from restaurant to beach are very friendly and helpful. Diving club is great with a great team. Especially Abdu and Cinzia.

Stayed in April 2023