Km 8 Safaga Road, Soma Bay, Hurghada, Egypt
#167 of 220 hotels in Hurghada
Guests' ChoiceBased on 120 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.6
Facilities
7.4
Staff
8.5
Value for money
7.9
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End of dialog contentReviewed: 12 May 2024
Mohamed
EgyptThe rooms need re-innovation, the towels on the beach are not enough for guests, the pool is not very good, the rooms lack a lot of supplies (e.g., tissues, cups, good quality shampoo and soaps), the plastics cups on the bar was very old.
Excellent beach , delicious food with a good variety, most of the staff are welcoming , good gym with a sea view, accepted night shows, and accepted rooms. Special thanks to Chief. Sherief in the restaurant.
Stayed in May 2024
Reviewed: 27 April 2024
Hussain
EgyptI liked the food, the beach, the gym, the landscape and the staff at all levels they were helpful and kind.
Stayed in April 2024
Reviewed: 27 April 2024
Reinaldo
Saudi ArabiaBad internet, bad service in Restaurant and Bar
Good value for all inclusive, good reception service and support
Stayed in March 2024
Reviewed: 27 April 2024
Reinaldo
Saudi ArabiaBad service in Restaurant and Bar
Reception service very good, and good price for the all inclusive
Stayed in March 2024
Reviewed: 13 April 2024
Abdelkader
EgyptRooms Need improvement Lift need improvement
Nice location Friendly staff Special thanks to Khalid and Assma in front disk
Stayed in April 2024
Reviewed: 6 April 2024
Milburn
United KingdomThe local beer was nice enough but the gin and wine both absolutely disgusting!
The buffet food was good and staff attentive. We liked the beach and pool.
Stayed in April 2024
Reviewed: 9 August 2023
Cecilia
Egypt.
Stayed in August 2023
Reviewed: 3 July 2023
Adel
EgyptMain pool is not big enough, Needs more Night activities, Network was weak very often.
Very good design for rooms and facilities, Food was very good, Stuff was nice.
Stayed in July 2023
Reviewed: 11 May 2023
Maged
EgyptNo free Wi-Fi The rooms are old, but it is comfortable.
staff are friendly , supportive location is wonderful and comfortable swimming pool always clean, and amazing sea
Stayed in May 2023
Reviewed: 8 May 2023
Ahmed
KuwaitNot a big deal actually the only thing i can think about is having some geckos in my room but with all that landscaping it didn't really surprised me and every time i found one i called the reception and they sent someone to get rid of it
Location, Location , Location ( one of the best locations among all the Egyptian red sea cost ) Beach ( very big, clean and well organized) Pool ( very clean and have variable activities ) Aqua ( despite all the activities u have here there's still aqu games ) Staff ( really nice staff ) Landscape ( 80% of the facility is green area and it's maintained very well ) Room view First time in hurghada that didn't face mosquitoes bites ( Don't know what they had done to get rid of all mosquitoes but it's brilliant and working so well )
Stayed in May 2023
Reviewed: 1 May 2023
Shams
IrelandPlumbing service needs to be fix the room Plumping facilities at the beach need to be fix (The feet cleaning area . Get red of the plastic SACHET (CASE OF SHAMPOO) NO PLASTIC TAKE AWAY CUPS AT THE BEACH REUSABLE PLASTIC ONLY
I have enjoyed my time. The reception team I fantastic Special thank you to Mr Mohamed and Vivian The catering team they are professional and friendly with good service very helpful 👍 Specially Mr Mahmoud and his team (Abdo , Mohamed ) quality of food and good selection Head Chef and his team fantastic work and Fresh homemade bread Egyptian style with fantastic bakery The beach team and stuff are friendly House keepers are super star Best wishes to you all
Stayed in April 2023
Reviewed: 24 April 2023
Omnia
EgyptMost of the staff really need to know how to deal with tourists, especially Egyptian tourists... I tried many times to be friendly with them but i felt that they are always uncomfortable, almost in shock.. Also i had the bartender asking if i am Egyptian it happens that i consume alcohol.. Very unprofessional and awkward. Also the man at the gate stopped me and asked me if i am a guest or a worker because i looked a bit messed up. He stopped me for few minutes and asked the reception if i have a booking. Weird interaction really. Bottom line, i hope the staff have a more professional way in dealing with Egyptian tourists.
The room was clean with a nice sea view, the bed was very comfortable. The open buffet was good with lots of varieties.
Stayed in April 2023
Reviewed: 12 March 2023
محمد
EgyptOld furniture. Food variety.
Sea sandy Beach. Relaxation. Animation team. Cheerful staff.
Stayed in March 2023
Reviewed: 8 March 2023
Luxor
IrelandPlastic on the beach, Air condition is broken No tea /coffee in the room
Staff, location, selection of food
Stayed in March 2023
Reviewed: 18 January 2023
Arita
GermanyPools were cold, but we stayed there during a winter season,so we were prepared. Not a big deal for us.
The staff is very helpful, hotel has a good gym inside and also on the roof. Animation team is great, our kid was happy.. Clean and nice beach, very cared and beautiful garden.
Stayed in January 2023
Reviewed: 22 November 2022
Fatma
EgyptNothing
The residency was amazing, the hotel upgraded our standard room, we really liked the restaurant staff and animation team they were amazing, I highly impressed and sure I'll recommend the hotel for anyone 😍😍😍😍
Stayed in October 2022
Reviewed: 2 November 2022
Laura
LatviaThe wine is not available in the beach bar. There is no kettle in the room and just few TV programs in ENG. There is no free internet, but you can buy a local sim cart in nearby shops. The rescue service works slow, you can wait quite a long time while the boat will come. I noticed that some kiters wauted fir 40 and more minutes so far from the coast that it was hard to even see them.
Best location for windsurfing and kitesurfing (the windusring station is at the beach right side near the Shams safaga resort, kitesurfing statio is on the beach left side just in front of Shams prestige (adults only). In comparison with Dahab, there is less surfers and more space for surfing and kiting. Food was very excelent. Lot of vegetables, food was very healthy:)) chicken, beef and fish were served every day. also delicious local food variations. Every evening fresly baked Egyptian bread. Animation team is great. The whole staff is professional and polite and will not bother you. We booked bungalow in beach front.
Stayed in November 2022
Reviewed: 23 October 2022
Heba
The 4g network was bad inside the room [my operator is Orange] The wifi of the hotel is really bad speed The cleanliness of the towels inside the bathroom
the reception was helpful and really Great service The check in guy was really helpful and super friendly
Stayed in October 2022
Reviewed: 6 July 2022
Mina
EgyptRooms service is not everyday No hot drinks machine
food in restaurant it's so good with clever cockers Barman they were good people
Stayed in July 2022
Reviewed: 28 May 2022
Lobna
EgyptStaff are responding and acting immediately ..polite
Stayed in May 2022
Reviewed: 12 May 2022
Yasmine
EgyptSome food wasn't that great but there was always a lot of other things to eat and the restaurant staff were quick to fix anything if someone complained about it. There isn't much activities you can do at night in the hotel.
The staff is really friendly, polite and helpful, they also helped us retrieve an item we forgot in our room and helped with shipping it back to Cairo (Specifically Mr. Mohammed Abdel Aziz at the reception desk). The landscape at the hotel is beautiful and maintained with care. Our rooms were cleaned daily during our short stay. My favourite thing about the restaurant was the fresh bread made by the lady at dinner.
Stayed in May 2022
Reviewed: 9 May 2022
Shahenda
Egyptthe stuff and the preparation
the sea view
Stayed in May 2022
Reviewed: 7 May 2022
Mohammad
EgyptCalming & lodge & dessert
Stayed in May 2022
Reviewed: 6 May 2022
Luxor
IrelandPlastic and takeaway cutlery and cups, The kids safety at the Aqua Park , The room needs a maskitus killer device ( i was worried during the night for my kids to get infection from maskitus bits, Recycling ♻️ system
Location,beach, Restaurant, the garden
Stayed in May 2022
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