Valverde, 6, Centro, 28004 Madrid, Spain
#266 of 538 B&Bs and Inns in Madrid
Guests' ChoiceBased on 256 hotel reviews
7.9Cleanliness
8.6
Comfort
8.1
Location
9.6
Facilities
7.6
Staff
8.9
Value for money
8.1
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Baruch
IsraelA little noisy and a little bit expansive
Excellent location for short stay. Very convenience to arrive
Stayed in May 2024
Reviewed: 25 May 2024
Lynette
United KingdomLocation brilliant staff friendly yes would stay again
Stayed in May 2024
Reviewed: 2 May 2024
Aidana
Kyrgyzstanthe building is quite old and bathroom is small and not very convenient and new
location, bed and friendly staff!
Stayed in April 2024
Reviewed: 20 April 2024
Arzu
TurkeyThe room was small and the propert picture does not reflect the actual size
Location
Stayed in April 2024
Reviewed: 12 April 2024
Helen
United KingdomLess noisy cleaning staff at 6.45 am. Also would be nice to have access to the kitchen for cup of coffee
No breakfast .location great
Stayed in April 2024
Reviewed: 9 April 2024
Stephen
AustraliaGreat location near the city centre, good value for a short stay in wonderful Madrid
Stayed in March 2024
Reviewed: 31 March 2024
Josephine
MaltaThey had problem with hot water😬
Location was perfect and at 1.30 am we found reception waiting for us.
Stayed in March 2024
Reviewed: 27 March 2024
Marius
RomaniaThe noise from the doors when were closed, but wasn't continuous in the end.
The location, the cleanliness, the staff.
Stayed in March 2024
Reviewed: 24 March 2024
Van
United KingdomIt is accessible to the main attractions in Madrid
Stayed in March 2024
Reviewed: 11 February 2024
Ali
TurkeyThe sink in the room.
Bed was comfortable. Size of the room is small but still OK. Bathroom was too small and the sink was in the room. An historical building but enough to stay for a few days.
Stayed in February 2024
Reviewed: 29 January 2024
Susanne
Germanylocation was very good, room was basic but value for money
Stayed in January 2024
Reviewed: 14 January 2024
Ana
SpainThe room was too small, I didn't even have space to open the suitcase.
Location is excellent and so is the staff.
Stayed in January 2024
Reviewed: 5 January 2024
Walter
ItalyCheck out at 11.00 is definitely too early. It should be not before 12.00.
Clean level and location
Stayed in January 2024
Reviewed: 3 January 2024
David
SpainBasic facilities, but comfortable, very clean and helpful and pleasant staff.
Stayed in January 2024
Reviewed: 3 January 2024
Andrew
SpainA little bit small but it’s good enough for solo traveler
Location and cleanliness
Stayed in January 2024
Reviewed: 11 December 2023
Salma
MoroccoToo small, noisy
Location - Cleanliness
Stayed in December 2023
Reviewed: 9 December 2023
Grace
SpainIt’s very noise, I had a very loud snoring neighbour and couldn’t sleep because of this. I informed the reception and the were so friendly to change my room for the next night.
It’s close to the metro, the bars/restaurants. The staff is super friendly, and the rooms were clean.
Stayed in December 2023
Reviewed: 30 November 2023
Javier
United StatesThe use of keys with room number on them made feel unsafe. The fact that they do not use card acess was a big turn off for me.
The location is excellent. The place is extremely clean. I was impressed by how clean the room was. It was much better than some brand name hotels I have stayed over the years. The staff is very polite and helpful; they are professional, attentive and caring.
Stayed in November 2023
Reviewed: 11 November 2023
Rory
IrelandIf I had to make a complaint I’d say the room was a little small but it served the exact purpose we needed so no complaints
Staff were very friendly and helpful and it was an ideal location
Stayed in November 2023
Reviewed: 6 November 2023
Selim
TurkeyHotel was middle of the center. Our room was new and so clean.
Stayed in November 2023
Reviewed: 30 October 2023
Cynthia
AustraliaWas extra small, did not show this in the picture I was sent. Very noisy area.
Staff were helpful and friendly. Room was clean. Extremely central.
Stayed in October 2023
Reviewed: 19 October 2023
Iris
CanadaRoom was a bit cramped.
Very convenient location, good sized washroom with good shower (good pressure, temp, also included body wash and shampoo.
Stayed in October 2023
Reviewed: 19 October 2023
Jacqueline
United Statesit was as expected- a basic pensione
central location, 24 hour front desk, front desk helpfulness, ceiling fan, comfortable bed.
Stayed in October 2023
Reviewed: 2 October 2023
Paat
EstoniaStuck shower drainage pipe
Location
Stayed in October 2023
Butterworth, Malaysia
Prague, Czech Republic
Seoul, South Korea
Granada, Nicaragua
Alberobello, Italy
Kuta, Indonesia
Rājapālaiyam, India
Huangshan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content