Nothing

Location was great Friendly and helpful staff

Stayed in May 2024

Right over busy Navas street Had to walk a block with suitcases.

The evening receptionist was very kind in giving options of how to get around and what to see. Breakfast is good and abundant. Room was clean and fairly ample for this area of Granada. Same with bathroom. On a noisy street but the windows had soundproofing that worked great!

Stayed in May 2024

Nothing!

Great location, quiet room, large and spacious, delicious breakfast. We loved it and will definitely recommend.

Stayed in May 2024

Facilities are limited but we knew this on booking. No bar, cafe or lounge area. This was fine for couple of days but might not have been so good for a longer stay. Breakfast was unimaginative, would have appreciated more fresh fruit.

Very centrally placed for old town and restaurants. Excellent helpful staff on front desk, particularly Diana who greeted & orientated us. Hotel was very clean. It was great to have kettle & tea/coffee provided in room, useful too to have fridge.

Stayed in May 2024

Nothing really except that bedroom could be bigger.

The room and bathroom were very clean. Had facilities to make tea and coffee. Great location. Friendly and efficient staff

Stayed in May 2024

The hotel and the room were very clean and well presented. Staff were pleasant and helpful, passing on local knowledge and trying to ensure guests had a good experience

Stayed in May 2024

Amazing location, the room was small but very comfortable (and the price for a 3* hotel was unbelievable so it wasn't a problem for me). The Staff was extremely helpful and nice - they have a 5* service.

Stayed in May 2024

The weather, it rained

Great little hotel right amongst the Tappas bars.

Stayed in March 2024

Nothing really. We had to persevere to get clean cups and tea occasionally but hardly a major problem

Great location. Staff in reception were brilliant and managed to get us a tour of the Alhambra when it was impossible to get them online or anywhere else. Thank you

Stayed in May 2024

The room was cramped with very little surface on which to put items. There was a desk and a chair but it was not possible to use them together due to little space - so effectively there was no desk. Suggest a few hooks in the room, to hang a bag, etc.

The hotel staff are excellent - all very helpful. The location is quite central on a noisy street with popular tapas bars but the soundproof windows keep the outside noise out (though there is some inside noise from other guests.)

Stayed in May 2024

Air conditioning was spotty.

Loved this hotel. Location amazing, room clean and very quiet. The staff was exceptional, so helpful and friendly. Will stay there again.

Stayed in May 2024

No tea and coffee available in room 203 as the electricity supply was not sufficient to accept the usage for a kettle . However a flask was offered if needed. Breakfast sadly was very limited for vegans and vegetarians and also most of the food was not very hot . There needs to be a lot more variety for those with limited food choices however I was pleased to see that oat milk was available for us . No choice of fruit juice orange or orange only.

As always the staff at this hotel make the stay worth while. The rooms were fine, nicely upgraded from our last visit ( but missing a magnifying mirror in the bathroom for make up and shaving ) a little small and we would have liked a balcony but hey we liked what we were given anyway . A little expensive through booking. com it would have been cheaper to have booked direct even though I am at genius 3 level so I was disappointed in the price we paid. think Comfy beds, house keeping very clean, reception staff wonderfully friendly and helpful .

Stayed in May 2024

The main receptionist guy, he is the older man scheduled in the morning. We came in late for breakfast one day and forgot about the time. The breakfast closes at 10am. So this receptionist came into the dining and was standing in front of us staring angrily. So my companion got upset and confronted him. We know it's our fault that we stayed late and didn't notice the time and the staff needs to clean up but his action were very rude. We are a guest and we paid so he should not treat any guest like that. He should have just told us in a nice way that we need to leave as the dining is closing. That is all he need to do as a respect to any guest. I'm sure this is not the first time any guest stayed late for breakfast, it happens all the time. Other than this, the room and the hotel is great.

Very good location, it was at the main street where the Tapas bar are located. Room is sound proof so you cannot hear the noise outside when the balcony door is closed. Room is clean and decent size. Breakfast is good.

Stayed in March 2024

The breakfast could have been better

Everthing satisfactory, The breakfast was adequate, maybe lacking in variety and taste

Stayed in May 2024

Perfect location and nice and clean and comfortable

Stayed in April 2024

No bar but wasn’t a problem considering the location.

Very comfortable, amazing soundproofing, friendly staff, great location.

Stayed in April 2024

No kettle in room

Friendly staff and a good welcome. Quiet in spite of being on a busy street. Bed was comfortable and room was clean

Stayed in April 2024

struggling to find fault because they are so professional and sincere.

Have used before and will always use again when visiting Granada . It's the tops for location , hospitality and value for money.

Stayed in March 2024

The pillows were a little hard, but that is just me. No other complaints.

Great location for sightseeing and tapas. The hotel staff couldn't have been more helpful.

Stayed in April 2024

Location Clean

Stayed in April 2024

Beds were quite hard; they needed a soft topper.

Great location. Helpful and friendly staff. Good value.

Stayed in April 2024

Nothing.

Excellent hotel and location. Near the restaurants.

Stayed in March 2024

Safe has a key and the lobby staff have access to them which makes me wonder if it's really safe vs a personal code that can only be reset by a technician. Also, breakfast time is a bit later than other hotels (7:30-10) and on a day where I had to catch a bus at 8am, the breakfast area wasn't ready until 7:45. It is ridiculously loud if you ever open the windows due to the tapas/bars that line the street and the noise continues all days of the week through 2-3am.

Lovely staff that will hold luggage, provide a spare toothbrush and get you extra teabags/creamers for your room, wonderful breakfast, room, had a kettle and safe, walkable to multiple busses including the Alhambra bus, bus to train station and other nearby attractions such as Albacyn and Sacramonte. Walkable to the market, popular restaurants, trendy shops, tapas, and souvenir spots. The balcony windows are soundproof so when shut it's very peaceful.

Stayed in March 2024

This was a very comfortable and nice room and exceptionally quiet given the very busy 'tapas' street that it is located on. The location was easily accessible and very convenient to walk or catach a bus/taxi to tourist sites. The staff was exceptionally friendly and helpful, and the breakfast was very nice as well.

Stayed in March 2024