Calle Bartomeu Xamena, s/n , 07610 Playa de Palma, Spain
Based on 218 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 19 January 2024
Paul
United KingdomExcellent choice of food. Good evening entertainment .
Stayed in January 2024
Reviewed: 11 January 2024
Morty
Swedenone of the best hotels I have stayed at-fantastic staff who were so customer friendly, great food,very comfortable rooms, excellent facilities and entertainment and also extremely good value for money plus only 2 minutes walk from the beach would highly recommend a stay there
Stayed in January 2024
Reviewed: 2 January 2024
Arijit
NetherlandsThe types of Drinks in All-Inclusive package is not as per expectation... We booked the hotel knowing 6 Alcolic Drinks will be available per person, however, it was only beer, red wine and sangria. No hard drinks which was no where mentioned.
Stayed in December 2023
Reviewed: 2 January 2024
Anirban
Netherlands- Lack of clarity on the Drinks included in the all inclusive package. It was mentioned that 3 alcoholic drinks will be served per meal (lunch and dinner) but it was never mentioned that only Beer and Wine will be served. This was a big disappointment for us. The Hotel Staff kept on referring to local regulations/policies but nowhere it was mentioned that they are only allowed to serve Beer and Wine.
- Location - very close to the beach and airport (10 mins by taxi) - Staff - friendly and cordial. Did as much possible to accommodate our requests. Special mention for Maria here. - Facilities - indoor swimming pool (outdoor was closed), paddle courts, entertainment options.
Stayed in December 2023
Reviewed: 28 December 2023
Clare
United KingdomDidn't like the area that much, but off season was fine.
Very welcoming staff. Family room a really food size, very clean lovely soap and shampoo. The food was varied and plentiful, really nice restaurant.
Stayed in December 2023
Reviewed: 21 November 2023
Janet
United KingdomNothing.
Everything! Could not fault it. Room was great, it was kept so clean by the staff. Food was wonderful. One of the nicest hotels we have stayed in. We will return.
Stayed in November 2023
Reviewed: 2 September 2023
Andrzej
NetherlandsNothing to complain
I recently had the pleasure of staying at this fantastic hotel, and I must say, it exceeded all my expectations in every way possible. Firstly, the location couldn't have been better; it's just a stone's throw away from the beautiful beach, making it the perfect spot for a relaxing getaway. The cleanliness of the room was impeccable, and I appreciated the attention to detail in maintaining a spotless environment throughout my stay. Now, let's talk about the food. The dining experience was a highlight of my stay. Each day offered a different culinary theme, and the dishes were nothing short of amazing. The variety and quality of the food were top-notch, and it was a true delight to explore different flavors every day. However, what truly sets this hotel apart is the exceptional service provided by the staff. From the moment I arrived, the entire team was incredibly kind and helpful. A special shoutout to Kevin at the reception, whose assistance made check-in a breeze. And during my meals, Maribel's attentive service stood out, making dining a pleasure. Overall, my stay here was one of the best hotel experiences I've ever had. I am already looking forward to returning, and I wholeheartedly recommend this hotel to anyone seeking a memorable and enjoyable getaway. Thank you for making my stay so wonderful!
Stayed in September 2023
Reviewed: 18 August 2023
Lisa
United KingdomThe room was smaller than expected. I was told via email that I would have my evening meal on the last day free of charge as we arrived too late for the evening meal on the first day. We arrived after midnight. This was not the case. Disappointed in the lack of reception staff consistency with this issue, which meant having to buy a meal off site as our flight wasn’t until 11pm.
The breakfast menu was very extensive and had lots of variety. However, the evening meal was average and definitely not value for money. The complimentary food (ice cream/waffles/smoothies was a very lovely touch and greatly appreciated.
Stayed in August 2023
Reviewed: 27 July 2023
Tomasz
PolandGreat location - close to Palma the Mallorca by bus, close to the airport - for both you can take a very convenient bus, very clean rooms, plenty of choice for breakfast and dinner. very nice people working in the hotel. free parking around the hotel and in the streets nearby
Stayed in May 2023
Reviewed: 17 July 2023
Natalia
UkraineNothing. It’s a very good hotel as all Iberostar hotels are.
Breakfast and buffet dinner were amazing - highly recommend as very good value for money. Pool bars were very efficient too, which are a rare thing.
Stayed in July 2023
Reviewed: 16 July 2023
Silvia
SlovakiaWe liked everything ♥️. It was the best hotel we stayed at so far.
Great location, great food, great hotel staff
Stayed in July 2023
Reviewed: 26 June 2023
John
United KingdomDespite there being many.. there was still a lack of sunbeds and umbrellas
wide selection and food choices for breakfast friendliness of and 'willing to help' staff
Stayed in June 2023
Reviewed: 22 June 2023
Eileen
Jersey1.Stag parties shouldn’t be allowed as it’s a family hotel. A very drunk man was trying to get in the room which was scarey at 2am & he fell asleep in the corridor. No one picked up phone when I tried to report. There should be more security. 2.A separate children pool would be better as they can’t use it when there are adult games & these last too long. 3.Shouldn’t need to pay for beach sun beds 4. Not enough sun beds by pool
It was clean Location Staff were very friendly
Stayed in June 2023
Reviewed: 21 June 2023
Colm
IrelandBrilliant location
Stayed in March 2023
Reviewed: 14 June 2023
Susan
United Kingdomonly think would say is would of liked double bed instead of singles together but didn’t ruin the stay
fabulously clean excellent hotel friendly staff lovely touches like free milkshake excellent breakfast x nice pool and surroundings x would go again
Stayed in June 2023
Reviewed: 7 May 2023
Eila
LuxembourgThe all-inclusive's day buffet was pretty thin, some muffins and fruit. There was a promise of plenty of ice cream but finally it was only two simple sorts, all other ice creams were payable, as was popcorn (!). We do not drink any wine or alcohol, the all-in is only worth the money if you do. Buffet breakfast ok, dinner ok but lunch was a bit so-so, I missed especially vegetables and salads.
Staff were really nice. Cleanliness, very good. Location very close to the beach.
Stayed in April 2023
Reviewed: 5 May 2023
Asaf_ch
GermanyThe fact that the dedicated hotel mobile app reflected that if we check-in in advance, then we won't need to wait in line upon arrival. While in reality, the check-in process took around 30 minutes even after the online check-in. In addition, the water in the indoor pool was very cold, and we couldn't really use it, I understand that there are some regulations that don't allow heating the pool to more than 28 degrees, but that means that we simply couldn't use it. I read similar reviews before our arrival and was a bit disappointed to realize that this was actually the case when we arrived.
The staff was great, good activities for toddlers, very close to the beach.
Stayed in April 2023
Reviewed: 27 April 2023
Sharon
United KingdomNo tea and coffee making facilities in the room
perfect location
Stayed in March 2023
Reviewed: 27 April 2023
Vytautas
Lithuanianothing
padel courts
Stayed in April 2023
Reviewed: 22 April 2023
Eddie
United KingdomNo dislikes
Clean and comfortable
Stayed in April 2023
Reviewed: 20 April 2023
Rutger
NetherlandsWe were sitting around the pool around 12 I think and we couldn’t order food? also seemingly no room service?
clean, good location, great staff, good value for money.
Stayed in April 2023
Reviewed: 18 April 2023
Aaron
United KingdomGood food, good bed, good shower, good filtered water available, all good
Stayed in April 2023
Reviewed: 17 April 2023
Aaron
United KingdomGoing home.... I live a simple and humble lifestyle, so everything was novel to me and nothing negative to add
Lovely helpful staff. Cleaners, restaurant, and reception. All excellent.
Stayed in April 2023
Reviewed: 16 April 2023
Mr
United KingdomVery good
Stayed in April 2023
Reviewed: 5 April 2023
Michelle
IrelandNothing
Exceptional family hotel
Stayed in April 2023
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