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Reviews of Boathouse Hotel

30 Shamrock Way, Hythe Marina, Hythe, SO45 6DY, United Kingdom

#2 of 2 hotels in Hythe

Guests' Choice

Review score

Based on 1111 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 6 June 2024

    8.0
    Great location, great food
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was fine and the evening meal was excellent.

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    One night stay before Southampton port the next morning and it was perfect for us Good pubs. Nice Thai restaurant. Go
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A bit dated but still nice

    Location. Nice comfortable room with great balcony

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Loved the room and location, disappointing breakfast.
    • Leisure trip
    • Couple
    • Superior King Room with Balcony - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The breakfast should be better for the price of the room,little choice and the continental was limited

    Location was superb, the breakfast was a let down compared to the room and location.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Breakfast was poor, it was late starting, one girl seemed to be doing everything, very boring choice of cereals, no milk put out, our requested toast was warm bread, the coffee wasn’t very hot. The hot breakfasts were available at a very reasonable extra cost but that wasn’t what we wanted.

    A friendly welcome and the location.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    dated bar and restaurant area

    location was perfect room was amazing.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There’s no reception so it’s hard to know where to go you go into the bar and when you have cases it’s difficult but would not stop me going again

    The room was amazing spotless clean and beautiful

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room with Balcony - Disability Access
    • Stayed 2 nights

    the lift need looking at we both have mobility issues i had to go down the stairs to ask the staff to let my wife out of the lift every time we used it this is not good when you are disabled

    every thing was good

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Would be happy to return if I had to stay in the area again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room had a bulb out above the vanity unit, not the end of the world as it was In front of a window. The blind was broken in the window so it came down ok but took a lot of fiddling to get it rolled back up. The chair of the vanity unit broke when I sat on it, and I fell to the floor, you could see the plastic clips underneath to hold it together were broken and missing, meaning it had been broken before and pushed back together. Breakfast was a basic option, if you wanted a cooked breakfast it was charged extra. It would be better to just include this and increase the room rate by £5, people think they are getting more for their money then. The room doesn’t have air con meaning you have to sleep with the window open which then lets in all the light, however there are fans provided.

    The room itself was lovely, great location, lovely big bathroom and shower and the staff were friendly. Breakfast was nice and there were plenty of options of pastries and drinks.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    hope to stay again
    • Leisure trip
    • Solo traveller
    • Superior King Room with Balcony - Disability Access
    • Stayed 1 night

    the lift

    being disabled all went well

    Stayed in May 2024

  • Reviewed: 29 April 2024

    7.0
    We were staying for 2 nights. It was the perfect location, clean, comfortable. Will stay again
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Continental breakfast included but very meagre

    Excellent location and great staff. Very welcoming.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Pleasant and convienent
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No lift, narrow stairs

    Loved the location, when first built and property was a restaurant I worked as a waitress

    Stayed in March 2024

  • Reviewed: 23 April 2024

    8.0
    Brilliant location, fantastic facilities and great views!
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    The Boathouse is a brilliant hotel with well-equipped, comfortable and spacious rooms. If you're needing a room in this area, I would highly recommend it.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Perfect location for our requirements
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could be looked at nowhere to put anything g in the shower

    Staff Friendly and excellent location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    If he had written our order down, maybe this would not have happened.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Service at breakfast very poor on Sunday, tea & coffee requested, after 10 minutes I went to the bar & asked for the drinks again. We had ordered a full English & a bacon sandwich. The full English came with a fried egg sandwich, when I said "I didn't order this", I was told "It's your bacon sandwich", so I lifted the bread to show the fried eggs. He then agreed it was wrong & my correct sandwich came some time later. Our breakfast cost was cancelled.

    This is our 4th & worst visit.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Brief but comfortable
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Large spacious room, and its location.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Staff were friendly , owners need to invest in a safe lift and hot water .
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lift did not work properly. Seemed very unsafe , Not at all up to date or even up to health and safety standards , not advisable to book this hotel if have problems getting up and down stairs . No hot water for 2 days in a row.

    I didn’t have breakfast .

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Overall very good. Enjoyed our time there.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Surprised to have to pay extra for cooked breakfast as this was sold as included. Limited choice and quantity of the 'free' continental breakfast. A little slow to deliver breakfast order on checkout day causing us to rush. Fridge in room is a good idea, however it was really noisy.

    Evening meal was very good and reasonably priced. Our room (7) was excellent , even had a balcony with a sea view. Cleaned and replenished daily. Staff were very pleasant and helpful. Reserved parking space is a bonus.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Enjoyed but maybe have a room with window to open
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bedroom was soo hot became uncomfortable as could not open windows

    Lovely quiet setting

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    I made this booking for someone else. But I was told that the stay was lovely.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Size of Room

    Location Food

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    enjoyable and served purpose enroute to rugby festival
    • Leisure trip
    • Family with young children
    • Superior King Room with Balcony - Disability Access
    • Stayed 1 night

    Breakfast started late at 8.30. Maybe facilities could do with updating, lifts rooms curtains etc,,,

    good views. food was excellent.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Comfortable stay
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    No mirror in bedroom Towels were too small A bit tired

    The food was excellent. Bed comfy, shower hot and it was quiet

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Difficult to request breakfast in the room, as owners suggested this to be something they weren't used to, asked if we couldn't physically make it down for breakfast!

    Room was huge with a great view. Breakfast was lovely.

    Stayed in December 2023

  • Reviewed: 5 March 2024

    8.0
    Close to the village and the water. Rooms were clean and comfortable. Bar area was well worn.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant and bar need updating. Furniture and fittings well worn.

    Close to village center.

    Stayed in March 2024

Showing 1 – 25

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