130 Railway Terrace, Rugby, CV21 3HE, United Kingdom
#5 of 6 B&Bs and Inns in Rugby
Guests' ChoiceBased on 496 B&B reviews
6.2Cleanliness
7.1
Comfort
6.9
Location
7.6
Facilities
6.1
Staff
7.4
Value for money
6.7
Free WiFi
5.1
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End of dialog contentReviewed: 19 May 2024
Sara
United KingdomThe Carlton was a very pleasant stay, clean and comfortable, with everything we required. We only stayed for the one night, but would return if we were needing a hotel in the area again.
Stayed in May 2024
Reviewed: 6 May 2024
Chris
United KingdomƁasic, but comfortable bed, tea/coffee making facilities, extra heater, off-street parking etc. Good value for money.
Stayed in May 2024
Reviewed: 14 March 2024
Mary
United KingdomKettle was filthy. Wardrobe only had 3 legs! Very tired place.
Sheets were clean. Ladies on desk pleasent.
Stayed in February 2024
Reviewed: 28 February 2024
Loughlin
United KingdomThere was nothing to indicate, until we arrived, that breakfast wasn't included meaning we had to go out first thing to buy some breakfast products.
Courteous and helpful staff.
Stayed in February 2024
Reviewed: 18 February 2024
Cristina
United KingdomWell the bathroom looked a bit old
Good location 5 minutes from town center and bus stops . I highly recommend
Stayed in February 2024
Reviewed: 17 February 2024
Jorge
ChileThere were issues with the lights (which were fixed after reported) and the water pressure wasn't very good. The rooms look a little bit dated and require some maintenance, especially the painting.
The bed was very comfortable and the staff was nice.
Stayed in February 2024
Reviewed: 31 January 2024
Ann
United KingdomNot what in photos. A lot of stains and flaking paint in bathroom. Also no TV channels on itv. Also from 5am it's like being on a a bus route x more tired going home unfy
It was central
Stayed in January 2024
Reviewed: 22 January 2024
Annie
United KingdomOut dated building , decor and very cold
Lovely welcome off lady
Stayed in January 2024
Reviewed: 2 January 2024
Stuart
United KingdomNo food
Location
Stayed in December 2023
Reviewed: 13 December 2023
Robert
United KingdomEntrance to car park is a little tight, but it cannot be helped due to the age of the building
No breakfast service available
Stayed in December 2023
Reviewed: 12 December 2023
John
MaltaThe internet didn't work in two rooms so they gave me one where it worked
Position near train station etc
Stayed in November 2023
Reviewed: 11 December 2023
Jake
United KingdomNo heating in the room just a plug in electric heater that smelt of burning. The room itself smelt of fish. The curtain next to the bathroom barely kept the light from the yard outside from coming in. The door to the ensuite did not shut without a huge shove, as the door is not cut the right size for the frame. The ensuite was freezing cold. Could feel the floorboards through the carpet.
The gentlemen when booking in was helpful. The bedding and towels were clean.
Stayed in December 2023
Reviewed: 11 December 2023
Fred
United KingdomHotel fabric is worn and tired with wallpaper starting to peel. Could not access WiFi though for one night not a problem. Tv bracket could not be set to more comfortable view, again for one night bearable
The location is good when arriving by train
Stayed in December 2023
Reviewed: 29 October 2023
Ian
United KingdomNo staff in attendance at any time - all dealt with through phone or text . Decorative order of hotel was poor with wall paper peeling off wall and unpainted plaster work / woodwork in room which was supposed to be superior . Security was poor on front door a good push would have opened it I am sure . Quite noisy music from pub opposite until 11.00 pm . WIFI code did not work . Expensive for quality . Absolutly no details regarding safety aspects or local places to eat or visit .
Having private parking space in the middle of town is great . The room was well equipped with nice chuncky towels and coffee / tea arrangements . Heating kept the room warm . It was reasonably clean throughout .
Stayed in October 2023
Reviewed: 24 October 2023
Chris
United KingdomUnstaffed hotel, no where to get any drinks on site
Decent sized room, quiet, clean and comfortable; good location near town centre
Stayed in October 2023
Reviewed: 19 October 2023
James
United KingdomHeating was off for the first full night but this problem was resolved very quickly. Secondly the hotel is advertised as having a bar and restaurant, which there clearly was not. This was in my opinion, false advertising..
Like where hotel was situated..
Stayed in October 2023
Reviewed: 19 October 2023
James
United KingdomThe hotel is in need of a lick of paint and is more of a bed and breakfast (without the breakfast) than a hotel. On the top floor I couldn't connect to the WiFi which was tricky as I was staying for work purposes. The shower was also blocked and quickly had standing water.
The staff were really lovely and accommodating. The room was clean and well equipped. The hotel is in a good location for access to the station. It's a good choice for a one night short stay.
Stayed in October 2023
Reviewed: 11 October 2023
Tonyb
United KingdomDated, no breakfast, not clean
It was cheap and good location
Stayed in August 2023
Reviewed: 25 September 2023
Alison
United KingdomBedclothes were cool and clean, bathroom was very clean. The room had tea and coffee. I needed a bed for 1 night and the room was perfect for my requirements thank you.
Stayed in September 2023
Reviewed: 19 September 2023
Barbara
AustraliaI can’t remember if we were told about steep stairs. Windows dirty and would not open. External painting would be beneficial and a container for cigarette butts would help . First impressions are important . Expensive
Staff were terrific , very helpful. Rooms clean and excellent towels . Curry Club, Indian restaurant a good recommendation.
Stayed in September 2023
Reviewed: 13 September 2023
Ian
United KingdomEverything . No staff about . Was sent a message with code and where the keys were. None of the pictures were true to what they actually were . Restaurant has been closed for ages so no means of getting food eg . Breakfast . Visited this place over the years and it’s so sad to see it in this pitiful state! The Bars gone as well . Outside needs painting also rooms need updating . Needs a lot of money throwing at it . Didn’t see a sole whilst staying (1 night). Health and safety needs to be addressed as I don’t think there are staff staying overnight in the place . More like a Hostel than a Hotel!
Nothing!
Stayed in September 2023
Reviewed: 11 September 2023
Penny
United KingdomThe shower was in bad repair, with the water not draining away quickly, which did result in some leakage into the bathroom, plus the shower riser that has the shower head attached to it was broken, meaning it could only remain in one place as we had to wedge it into a position where it wouldn't fall off. Disappointed that the hotel description describes having breakfast and a restaurant, neither of which are available. Guest information pack in the room described the fire evacuation, but gave no information on the surrounding area, or a phone number to call incase of any issues (reception not manned)
We were welcomed on arrival and advised which room we would be in. The room was clean and presentable, complete with tea and coffee making facilities, a fan, a heater, one extra pillow and an ironing board and iron. As we headed out in the afternoon we were advised that the fire alarms had been triggered that morning due to the extreme heat (early September heatwave) and were asked to make sure the room was getting plenty of air to avoid it happening again.
Stayed in September 2023
Reviewed: 1 September 2023
Hayley
United KingdomA little noisy from the street and shower could have been better
Good location to travel to train station. Tea/coffee/water provided. Friendly staff and responsive beforehand. Early check-in was allowed
Stayed in August 2023
Reviewed: 1 August 2023
Stephen
United KingdomSeriously needs decorating, need permanent staff there too, no breakfast facilities and bar not open either
Room was clean but seriously needs decorating, nothing that made you go wow it was quiet as we were at back of hotel didn’t see any other guests, no reception staff etc there at all, the restaurant & bar needs reopening too, we stayed there many years ago when it was 5 star hotel it was amazing sadly not now, it is in a good location but as previously stated needs a lot of work
Stayed in July 2023
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