Stairs were quite steep !

Good location and right on the seafront.

Stayed in June 2024

Views were amazing

Excellent location.

Stayed in June 2024

The family suite was absolutely perfect for us - super comfortable and brilliant for the kids to have their own separate space. We cycled to Whitstable and it was fabulous having secure bike storage on site. Breakfast was delicious and the location perfect.

Stayed in May 2024

Room was tiny Balcony was tiny Some staff disinterested

Location great Very clean Tasteful decor Quality of breakfast Managed to get car parking

Stayed in May 2024

N/a

Location and chilled atmosphere.

Stayed in May 2024

Nothing

Overlooking the sea and ease of access to both Whitstable and. Tankerton The staff were lovely and the rooms very clean and well appointed

Stayed in May 2024

Very limited parking but the hotel has a number of parking bays a few hundred yards away which is where we had to park. Not a problem for us but it could be for others. Our room was a little on the small size but was spotlessly clean.

Wonderful position on the seafront. The staff are friendly, helpful and welcoming. A good choice of hot and cold buffet breakfasts and we also enjoyed an excellent evening meal on our first night.

Stayed in May 2024

Cooked breakfast.

Great location and relaxing bar. Although small the room was very clean and modern. The staff were very friendly and helpful.

Stayed in May 2024

The balcony area definitely needs a good clean. There were spiderwebs everywhere and the table and chairs looked really old and definitely needed an upgrade. The only thing that was disappointing, as we paid extra for the balcony and sea view and wanted to relax there in the evening. It was noisy, due to our balcony being right above the bar/restaurant but it went quiet after the entertainment had stopped. Also on the booking it should be made clear that you can only park there from 1pm and have to leave by 1pm the next day. We got there quite early, so we were not aware of this. There is ample pay and parking in the town centre. So managed to park in a carpark for a couple of hours, before heading back to our hotel. But it would be good if we had some heads up of this information before arrival.

Location was excellent. They had parking available on site, which was a bonus but it was a little tight and very busy. If we hadn't of got there by 3pm, all the spots would of been taken. The room was very clean and so was the bathroom.Overall good sized rooms, with all facilities and a wonderful view of the beach from the balcony. Everything was within walking distance of Whitstable.So perfect hotel for a short stay and beautiful beach views and walks! Breakfast was good too and the restaurant was clean and tidy. Receptionist was friendly and helpful and even helped me upgrade my room to balcony beach view a couple of days before my arrival. I was very happy with that.

Stayed in May 2024

Excellent breakfast

Stayed in May 2024

Room was a little small - bashed leg on bed a few times. Breakfast was a little disappointing but overall ok - however a more imaginative choice of bread would help - not just brown or white sliced!

Wonderful view - comfortable room - spotlessly clean, bright and airy.

Stayed in May 2024

Nothing as we only stayed one evening.

Clean and efficient service with breakfast included in the price. Staff very friendly and all rooms checked in without delay. Would stay again as price was reasonable.

Stayed in May 2024

Lots if stairs.

Location

Stayed in May 2024

Small rooms

Location

Stayed in May 2024

Outside chairs and table could do with updating on our balcony

Location was excellent . Staff were great and hitel very clean

Stayed in May 2024

Balcony was a little run down. Only one packet of biscuits.

Lovely property, we had a room with a balcony and sea view. Nice bar, great food and friendly staff.

Stayed in May 2024

The bed was a little soft however it didn’t stop us from having a peaceful sleep, falling asleep to the waves.

Spectacular view and perfect location with a short walk into the town. Rooms are super clean, with a calm atmosphere. Staff were wonderful and very friendly. Breakfast was delicious and the coffee was excellent!

Stayed in May 2024

Booking arrangements! Booked two nights via Booking.com and one night via Expedia using Avios points. Wanted De lux room with walk-in shower and balcony with sea view. Had previously spoke with hotel to ensure that we could keep the same room for all three nights, albeit two bookings. Had problems with Booking.com, they mis-booked the room and I could not change it on-line, Booking.com only allow upgrades, not changes! I spent 43 minutes on the phone to Booking.com and got it changed. Third night 'bounced' out of room and transferred to family room at the back of the hotel, no sea view, no balcony, no walk-in shower, as far from reception as possible - Expedia had booked a room that did not exist, a 'standard' room with balcony! Apart from that, our stay was most enjoyable.

Staff incredibly helpful and very friendly. Breakfast limited to traditional English only, but good quality. Rooms a bit on the small size, nicely furnished, but very limited storage space and chronic lack of comfortable seating.

Stayed in May 2024

Nothing...though parking might be a problem as not enough spaces on site, but there is street parking nearby.

I have stayed there many, many times and will continue to do so. Very well located right by the sea front, not far from the town centre where there is lots to do and, absolutely delightful staff who always make one very welcome.

Stayed in May 2024

Person on reception in morning he didn't even look at you when answering questions. Found rather rude.

Great location nice hotel

Stayed in April 2024

Our room was very small,we only had booked for one night but I think it would be to small to stay any longer

A good location,staff were really nice.The breakfast was good.The bar was good

Stayed in May 2024

N/a

Excellent

Stayed in May 2024

The fact that we didn’t have a fridge in the room.

Location and facilities.

Stayed in May 2024

There were too many stairs to our roo. We got used to it and stayed in it in spite of an offer to move down a floor.

The view from our room. Evening meal very tasty, as was breakfast

Stayed in May 2024