Very warm welcome and the hotel staff were helpful throughout my stay. Great freshly cooked breakfast

Stayed in March 2022

The bath, the size of the room, the shower, the staff were amazing and helped us with all of our queries.

Stayed in March 2022

car parking

friendly check in

Stayed in March 2022

nothing

lovely rooms and the whole place has a huge amount of character. Staff were all brilliant

Stayed in March 2022

Pillows too hard

Staff were very friendly. Breakfast was excellent. Room was nice. Bed was comfortable.

Stayed in March 2022

The hot water wasn't working. While my room was isolated, I think most would be noisy over the weekend.

The room I had was a nice upgrade and had lots of character.

Stayed in March 2022

staff were very friendly and couldn’t do enough for us.

Stayed in March 2022

No internal phone for reception.

Breakfast was amazing. Excellent staff service and the room with balcony was beautiful, comfy. The added bonus of balcony was lovely.

Stayed in March 2022

Heated garden area would have been great.

The staff was so welcoming, Both bar areas was clean and tidy. Very welcoming to the LGBT Q+ community.

Stayed in February 2022

Bedside light in my room. Breakfast arrangements were a bit vague and unpriced during the week.

Lovely comfortable room in convenient ly located Edwardian Villa. 5 mins walk from the station Lovely (crazy Sistine chapel with added wildlife) dining room with excellent menu for evening meals.. My sister in law liked the free parking when she had dinner with us at the hotel.

Stayed in February 2022

We were warned that our upgraded room would be noisy due to a function, which we accepted. However it was still quite noisy next to the main road and train station.

Good location to football stadium, which was the purpose of our visit. We were offered a free upgrade to our room which was nice. Very clean and nicely decorated, but the bed was a little uncomfortable. Breakfast was delicious.

Stayed in January 2022

Up to date website (ref breakfast!)

On arriving downstairs for breakfast, we were advised that due to refurbishment, no breakfasts were being served. However, the staff then made us a breakfast for which we were not charged - so they went "the extra mile".

Stayed in October 2021

can’t complain about anything

The room was gorgeous and the food was really good and all the staff were amazing.

Stayed in December 2021

We got a free upgrade to our room it was nice and clean with a bath and a separate shower.

Stayed in November 2021

Very very friendly staff,particularly one lady who ordered a taxi for us.

Stayed in November 2021

Foisty damp smell in room , jacuzzi bath leaked when it was emptying .(obviously had occured previously,hence the smell) Electric socket not secure on wall Overall a lovely weekend

Good location ,friendly helpful staff,large comfy bed and a free room upgrade .

Stayed in November 2021

was down from Scotland for family funeral not leisure.

location.the bar.room was comfy

Stayed in November 2021

This is not a 24 hour manned hotel. The main door is locked at night time with the only access being to press the buzzer to wake the night porter. However an alarm rang out all night with no sign of the porter. My hairdresser arrived at 7am and could not gain access, despite continuously buzzing for entry. My concern would be returning from a night out and being locked out. A better system needs to be put in place, such as coded access like they have on the gate.

Breakfast is not available weekdays. We didn't eat on the Saturday

Stayed in October 2021

The only fault was with the shower being over bath which I could not get into. Also mirrors badly placed.

The property is well kept and some refurbishment going on.

Stayed in October 2021

Our first night there was a birthday party being held, so it made sleeping a little difficult as I am a very light sleeper and easily woken up. But it was a very minor annoyance.

All of the staff were incredibly helpful, polite and welcoming. I was particularly impressed with our waitress, who's name I didn't catch, who was very attentive and made sure we were looked after despite having to attend to a party happening on the premises. The food was superb and my partner was impressed with their plant based burger as she is vegan. Her knowledge of different gins and the best pairing with each gin was fantastic and made ordering from the extensive list of gins easy. I enjoyed their cocktails and had an amazing Mojito, a cocktail I usually avoid as most places don't get it right.

Stayed in October 2021

Parking was an issue for me.

Great place once inside, found the location a bit wanting but the actual room was fantastic. Good size room with a lovely bath, and very comfortable bed. I’d happily recommend it especially if flying out of Luton airport as it’s only a 8min drive.

Stayed in August 2021

Wasn’t a proper bin in the room, were a lot of hair clips around the room that didn’t belong to us (assume was left from person before) but other than that I highly recommend this hotel! Shame that the area seemed a bit rough though

The staff were absolutely lovely! Great food! Beautiful room! Overall everything was great! Also could get Netflix on the tv which was an added bonus!

Stayed in August 2021

Nothing !

Lovely four poster bed. Perfect location. Friendly staff.

Stayed in July 2021

Jacuzzi was great

Stayed in June 2021

My shower was broken and had to be hand held. Cell like single room with a conifer pushed up against the window totally blocking the light. No fruit (fresh or otherwise) available for breakfast. Hot water in a flask at breakfast, fine for coffee, not suitable for a cup of tea. I had to ask about breakfast, if served, when, where? construction work in the area started at 6.30am as did the bins being emptied.

Breakfast was ok, pleasant staff in the morning. Plug next to bed. Decor downstairs.

Stayed in May 2024