12 New Queen Street, Scarborough, YO12 7HL, United Kingdom
#111 of 334 Holiday rentals in Scarborough
Guests' ChoiceBased on 49 apartment reviews
9.0Cleanliness
9.4
Comfort
9.0
Location
8.4
Facilities
9.3
Staff
9.2
Value for money
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 2 June 2024
Laura
United KingdomNo complaints!
Lovely cosy apartment had everything we needed and in a good location. The kids especially loved having a TV in every room!
Stayed in June 2024
Reviewed: 30 May 2024
Hayley
United KingdomIt was so homely and very clean it was like home from home will definitely go again
It was lovely and bigger than you think
Stayed in April 2024
Reviewed: 29 May 2024
Gavin
United KingdomThe sofa bed was hard to pull out/assemble and very uncomfortable. Would definitely stay again if the sofa bed was replaced as everything else was amazing and throughly enjoyed our stay :)
Lovely, clean apartment in a great location near to local shops, cafes and both beaches. Plenty of utensils and a good range of books and games to enjoy aswell. The bed was very comfortable and the bedding/pillows were a very good standard too. Lovely patio area for when the weather is nice and permit parking was very useful.
Stayed in May 2024
Reviewed: 17 May 2024
Sharon
United KingdomLovely location and lovely apartment. We would definitely come again
Stayed in May 2024
Reviewed: 17 May 2024
Freeman
United KingdomThe area is very run down which is a shame , this does not reflect on the apartment though .
The apartment is wonderful , nicely furnished , very clean , everything you need there for a pleasant stay . Close to town and surrounding beaches.
Stayed in May 2024
Reviewed: 11 April 2024
Kerrie
United KingdomNo bath I’d have preferred a bath to relax in. But it was fine for the others
It was clean. Comfortable and close to the beach
Stayed in April 2024
Reviewed: 7 April 2024
Tara
United KingdomCosy and vibrant, would never have thought of something being so cosy!
Stayed in April 2024
Reviewed: 7 April 2024
Sasha
United KingdomFound it Hard to get phone reception in flat to call out
Great location. Clean. Lots of hooks around entrance to hang things. Cosy small but spacious flat. Dog friendly. Parking permit for duration of stay.
Stayed in April 2024
Reviewed: 3 April 2024
Laura
United KingdomIt was a little noisy out in the street nearby late on a night, but I am quite a light sleeper, but it didn't ruin our stay.
The apartment had just about everything you would need for a self-catering accommodation. Very well equipped. As a family of 4, it was clean and so comfortable for us all, and my kids (12 and 7yrs)were so happy when they realised they could watch Netflix, too! Also only about a 5 to 10 minute walk to the beach and arcades, etc.
Stayed in April 2024
Reviewed: 23 March 2024
Linda
United KingdomBit of a rundown area but this property was not.
Clean, cosy and well equipped.
Stayed in March 2024
Reviewed: 21 March 2024
Debbie
United KingdomBit off putting when we turned up & there was junk piled up in the adjacent garden.
Property was spotlessly clean & very well equipped. The bed was very comfortable. Central location, easy to walk to the beach & the town.
Stayed in March 2024
Reviewed: 10 March 2024
Stefan
United KingdomThere was dumped rubbish nearby and the surrounding houses look tatty. Slight noise from apartment above.
Very comfortable ground floor apartment which was handy for our 2 dogs.. Access is through the back gate through the outside patio. We managed to park on the same street as the entrance. It's in a quiet location with the nearest pub about 2 minutes away. Having the extra portable heaters kept the place very warm.
Stayed in March 2024
Reviewed: 28 October 2023
Darren
United KingdomNo problems
Everything
Stayed in October 2023
Reviewed: 29 September 2023
Steven
United KingdomEverything u need
Stayed in September 2023
Reviewed: 4 September 2023
Tracy
United KingdomSurrounding area seemed a bit run down
Dog friendly Ground floor with private outdoor space Fully equipped, tasteful decor Spotlessly clean Handy location Parking permit provided
Stayed in September 2023
Reviewed: 19 July 2023
Jake
United KingdomThere is nothing to put in here as we loved it all .... maybe next time, we could have a private helicopter to get us to and from the beach... hills hills and more hills, haha.
Brilliant location really clean couldn't ask for a better apartment for a little family every thing there what we needed had a nice few days.
Stayed in July 2023
Reviewed: 18 June 2023
Maimbolwa
United KingdomThe location is convenient as it's closer to both the North and South bays. The cleanliness of the Apartment was exceptional.
Stayed in June 2023
Reviewed: 11 June 2023
Vivekanand
United KingdomThe key locker does not work some time, may need the latest locker.
Stayed in June 2023
Reviewed: 4 June 2023
Nicola
United KingdomBrilliant flat perfect for us. Loved all the little touches. Was immaculately clean and beautifully decorated. Would definitely recommend.
Stayed in June 2023
Reviewed: 9 December 2022
Vanessa
United KingdomThere was no central heating in the flat. The boiler was out of action. When I spoke to the host she said it was news to her but there was a sticker on the boiler stating " Danger Safety Warning Do Not Use". The temperature outside was about 2 degrees by the time we arrived approx 5pm. There were three electric heaters in the flat, one did not work and was later replaced with a small heater. It took about 4-5 hours to get the flat warmed up. Because the radiators were not working, it was freezing cold in the bathroom, especially when you used the shower. I can only assume that the boiler had not been working for quite some time but this should have been rectified before we occupied the flat, especially in the middle of winter.
Lovely apartment, light and airy. Well stocked with practical things such as toaster, tea bags, sugar etc. Good central location for town.
Stayed in December 2022
Reviewed: 30 October 2022
Spike
United Kingdomallowed dogs, and despite some unfortunate damage caused by a leak from the building above before we got there. The host informed us about the damage before we got there and asked if we were ok with it and if not he would offer a full refund. property was basic but very tidy.
Stayed in October 2022
Reviewed: 30 October 2022
Ashleigh
United KingdomHeated towel rail and fan in bathroom don't work but nothing major.
Spacious, nicely decorated, well equiped and clean. Bed was super comfy. Tvs in every room! Central location, easy walking distance to town or beach. Outside space nice extention to the property. Parking easy and very close, permit provided was handy. Washing machine was a major bonus! They had had a leak in the bathroom so small damage to ceiling but owner informed us and left us wine and chocs. Didn't affect our stay.
Stayed in October 2022
Reviewed: 10 September 2022
Jean
United KingdomTwo steps inside appt. Tripped down both.
Comfortable. Very well equipped.
Stayed in September 2022
Reviewed: 30 August 2022
Victoria
United KingdomNothing!
Lovely little apartment with everything u need. Loved the special little touches.
Stayed in August 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content