Old Annan Road, Lockerbie, DG11 2RB, United Kingdom
#12 of 12 hotels in Lockerbie
Guests' ChoiceBased on 377 hotel reviews
7.5Cleanliness
8.1
Comfort
8.2
Location
8.2
Facilities
7.7
Staff
8.7
Value for money
7.6
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Eleanor
United KingdomPerfectly clean, but the beds were not very comfortable and pillows were rock hard. Toiletries a bit basic. Did not feel very secure as we were told to stay in our rooms due to the police being called due to an incident in the dining room. Hot in the room and traffic noisy when windows opened.
The breakfast was amazing, especially as I am gluten free. Great quality and lots of variation.
Stayed in May 2024
Reviewed: 27 May 2024
Jamie
United KingdomWe thought £15 for the cooked breakfast was pricy considering the small portion size.
Clean and tidy.
Stayed in May 2024
Reviewed: 18 November 2023
David
United KingdomStayed for 1 night for a work trip. Room was very clean and tidy. Staff very helpful and even printed off some paperwork I needed for work. Will stay again if I’m working in the area. Room was nice and warm. So much so I turned the radiator down and opened the windows. Nice complaint to have.
Stayed in November 2023
Reviewed: 20 October 2023
Roy
United KingdomDifficulty getting hot water to the shower
Efficient staff
Stayed in September 2023
Reviewed: 30 September 2023
Richard
United KingdomBeds was a little use judging by the noise during any slight movement, early breakfast finish of 9am could be extended to 10
Nice location, clean and well presented
Stayed in September 2023
Reviewed: 12 September 2023
Andrew
United KingdomNo vegan menu options, so I had to eat foods with cheese which I try avoid. The cleaner didn't speak to me even when I said hello. Overall the staff were aloof, but once engaged, adequately efficient.
The rooms were tidy and clean. Good priced drinks at the bar.
Stayed in September 2023
Reviewed: 12 September 2023
Joanne
United KingdomBar doesn't open till 3pm (we were attending a wedding), they closed restaurant on night of wedding without mentioning to guests but luckily my partner and I were added onto the wedding party table but not really the point. Could do with new mattress in room as springs not so good. Disappointing really
Very friendly and helpful staff.
Stayed in September 2023
Reviewed: 27 August 2023
Zoe
United Kingdomlocation was brilliant for the overnight stay. Room was clean and comfortable food was presented & well cooked.
Stayed in August 2023
Reviewed: 22 August 2023
Cathleen
United KingdomBeing told abruptly to wait to check in even though we were only 5 minutes early! Very pedantic attitude!! Creaking floorboards. No hot water. Television came on unaided in the night disturbing sleep. No WiFi.
Food both dinner and breakfast was good.
Stayed in August 2023
Reviewed: 20 August 2023
Paul
United Kingdomthe internet was down but not the hotels fault
well located for a quick stay when traveling
Stayed in August 2023
Reviewed: 8 August 2023
Mike
United KingdomWe couldn’t have a table for diner although we got there half an hour before the restaurant closed, arriving tired after a very long drive from the south of England. Reason given was they were short staffed but there were very few guests in the restaurant.
Easy to park comfortable room although fittings a bit old for price.
Stayed in August 2023
Reviewed: 7 August 2023
James
United KingdomUncomfortable bed, ironing board cover un usable, funny rom smell
Friendly staff, location
Stayed in August 2023
Reviewed: 24 July 2023
Kevin
United KingdomNo air conditioning. Room a bit stuffy. a miles walk into town. Stayed on a Staurday when hotel was quiet but room expensive
Good continental and a fried breakfast option, Helpful receptionist.
Stayed in July 2023
Reviewed: 23 July 2023
John
United KingdomIt's a little out of town, further than you might want to walk. There was refrigeration plant within ear-shot running all night and it was warm enough to need a window open.
The hotel was basically fine, but just lacking the 'wow' factor. They are used to accommodating bikes, which spent the night in the ball room.
Stayed in July 2023
Reviewed: 22 July 2023
Alan
United KingdomHonestly, there was nothing to really complain about. Honestly, there was nothing to really complain about. Honestly, there was nothing to really complain about.
The breakfasts exceeded our expectations. The room we had was very good. The evening meals were very good. The Manager was very friendly. There was ample free parking. There was a large outdoor area available for drinking if required.
Stayed in July 2023
Reviewed: 22 July 2023
Rosie
United KingdomThe table service wasn't great. The staff seemed distracted and didn't properly listen.
The hotel was much grander than I expected, with a nice, quiet atmosphere.
Stayed in July 2023
Reviewed: 20 July 2023
James
United KingdomGood hotel, helpful staff
Stayed in July 2023
Reviewed: 16 July 2023
William
United KingdomNo drawers in bedrooms, tea trays in room disappointing .
Restaurant and food were good.
Stayed in July 2023
Reviewed: 13 July 2023
Iain
United KingdomI would have liked the bar to be open as when getting ready for wedding there wasn't drinks available . I understand they don't open till 3 but when there's people there for wedding times should change .
The rooms where clean and enough space for family of 4. Staff where nice . You can see the hotel is looked after .
Stayed in July 2023
Reviewed: 9 July 2023
Amy
AustraliaThe room was clean and spacious. The bay window was charming and the room was exactly as pictured.
Stayed in June 2023
Reviewed: 26 June 2023
Rachael
United KingdomThe hotel was lovely on a whole, just a little disappointed with the shower as there was no power to it. The sheets on the bed didn’t fit properly and kept coming off.
The property was lovely inside and out.
Stayed in June 2023
Reviewed: 24 June 2023
Mark
United KingdomUnfortunately we arrived in the middle of a heatwave and the rooms were very very hot. I did have a fan but it’s was still not a great nights sleep.
Property was clean and staff were very good. Breakfast was excellent.
Stayed in June 2023
Reviewed: 17 June 2023
Nathan
United KingdomExcellent staff and location
Stayed in June 2023
Reviewed: 4 June 2023
Adrian
United KingdomNothing bad, just a little quirky. The rooms had been refurbished and needed some pictures.
The young staff were very competent and efficient, but quite strict! We were summoned to dinner (which was fine) and served quickly. It felt like an old hotel that was being transformed into a good hotel in the eventual process of being excellent.
Stayed in June 2023
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