Chicago Ave, Hale, M90 3RA, United Kingdom
#2 of 12 hotels in Hale
Guests' ChoiceBased on 13210 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.8
Staff
9.0
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 3 June 2024
Sue
United KingdomNo biscuits
Ease of access to airport
Stayed in May 2024
Reviewed: 3 June 2024
Richard
United KingdomLocation amazing
Stayed in May 2024
Reviewed: 3 June 2024
Helen
United KingdomIdeally located for terminals. Nice & quiet , spotlessly clean rooms
Stayed in May 2024
Reviewed: 3 June 2024
Michele
United KingdomAbsolutely nothing Couldn't fault the staff Definitely be back
Everything Brilliant staff Absolutely clean Centre of the air
Stayed in May 2024
Reviewed: 2 June 2024
Paul
IrelandPrice of bar food was very overpriced for what i had and the food was only average.
Location excellent, room was well presented and the pillows were so comfortable.
Stayed in June 2024
Reviewed: 2 June 2024
Andrew
United KingdomNothing
Accessibility to the terminal for an early flight. Restaurant was excellent. Very clean and comfortable room. I felt spoiled.
Stayed in April 2024
Reviewed: 2 June 2024
Paula
United KingdomLocation. Friendly staff.
Stayed in May 2024
Reviewed: 2 June 2024
Hector
GibraltarThe restaurant was very noisy
Conveniently located right next to the air terminal with direct covered access
Stayed in March 2024
Reviewed: 2 June 2024
Kim
United KingdomUnfortunately we were given a double bed, instead of twin beds so my son had to sleep on the sofa!
Very clean and comfortable and quiet despite being at the airport!
Stayed in June 2024
Reviewed: 2 June 2024
Wayne
United KingdomNOTHING
EVERYTHING
Stayed in April 2024
Reviewed: 1 June 2024
Linda
New ZealandMenu in restaurant.
Very comfortable and quiet. Perfect airport hotel. Our room had brilliant view of airport, but you couldn't hear a thing.
Stayed in May 2024
Reviewed: 1 June 2024
Pamela
United KingdomThe breakfast was very disappointing. The scrambled egg was like rubber. The breakfast was a little bit confusing to navigate.
The bed was extremely comfortable and the pillows also.
Stayed in May 2024
Reviewed: 1 June 2024
Keith
Hong KongI think all good hotels should have a Nespresso machine or similar so this was lacking.
We stayed 2 nights to spend a day in Manchester before heading onwards. The hotel is perfectly located at the airport accessible from all terminals via the Skylink walkway - note access to T3 is via ground level and in the open for now. The room was spacious with a good bathroom and was very comfortable. Room was quiet as you would expect. Also there is good access to Manchester via the train and Skylink. We had dinner at Collage downstairs which was surprisingly good with very good service.
Stayed in May 2024
Reviewed: 1 June 2024
Marcia
United KingdomThere was nothing that I didn’t like
Near to the departure terminal 1 Clean and comfortable Plenty of facilities though we didn’t use them all.
Stayed in May 2024
Reviewed: 1 June 2024
Angela
AustraliaVery happy with everything
Location is excellent for my travel needs and the rooms are always comfortable
Stayed in May 2024
Reviewed: 31 May 2024
John
United KingdomThere was nothing to not like about the property great job and well done to all the staff THANK YOU
It had really comfortable bed and was extremely clean the other great thing was the ice machine really good thing
Stayed in May 2024
Reviewed: 31 May 2024
Jonathan
United KingdomExcellent dinner, lovely staff serving in restaurant
Stayed in May 2024
Reviewed: 31 May 2024
Alexandra
United KingdomVery comfortable. We had booked breakfast but were running late so they kindly refunded the money back. Staff were all very helpful and friendly.
Stayed in May 2024
Reviewed: 31 May 2024
Dinara
United Arab EmiratesEverything was fine
Location close to airport
Stayed in April 2024
Reviewed: 31 May 2024
Malcolm
United KingdomThe staff were exceptionally helpful. They organised my disabled journey from the hotel to the airport at 3:00a.m.
Stayed in May 2024
Reviewed: 31 May 2024
Adrian
SwitzerlandThe shower pressure was terribly low (as per our first stay), which is unacceptable for any room nevermind an 'executive' room. The food in the executive lounge could have been of better quality / replenished - we missed dessert as only a few plates were brought out which were promptly taken by other guests, but no refilling by the waitress.
The hotel is in the best location for an early flight, and the executive lounge offers a great place to relax with wonderful views of the airport. Good service from front desk and management.
Stayed in May 2024
Reviewed: 30 May 2024
Jonathan
United KingdomFace cloth lacking, expensive
Location inside the airport, breakfast spread, friendliness, check in and express checkout procedures, comfort in room
Stayed in May 2024
Reviewed: 30 May 2024
Andrew
United KingdomOverpriced good and drink
Cleanliness
Stayed in May 2024
Reviewed: 30 May 2024
Karen
United KingdomI have no suggestions for improvements, it was genuinely wonderful.
Excellent location, well appointed and spacious rooms and a wonderful staff team. This is clearly a well managed and exceptional hotel where the guests are made to feel welcomed.
Stayed in May 2024
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