rooms are teeeny tiny. first room tv was broken, heat was not working.

love the eco-friendliness and location

Stayed in March 2024

Clean and comfortable, excellent location as close to the Paddington station, it's well connected station, inter operable across different lines

Stayed in June 2024

Water temperature of shower was difficult to regulate.

This is a comfortable, clean, modern hotel. Price was reasonable, for London. Staff were friendly and helpful.

Stayed in May 2024

when I added the Friday night stay after being there a whole week the price was almost as much as the whole week.

Lovely hotel close to Paddington station and travel routes into city and airports. Spacious double room. Shower had good pressure and shower amenities were lovely.

Stayed in April 2024

Very small room poorly thought out ergonomically.

Clean

Stayed in May 2024

Have stayed here before, really like the design and the vibe in this hotel. Super convenient for Paddington and such a relaxing stay. I love the library room and other little thoughtful touches. I find the rooms cosy and comfy. Bathrooms are bijou, but that is London! Free tap and sparkling water in the hallways, always nice.

Stayed in March 2024

We needed a few more electric sockets and a mirror where you would dry your hair would also be good.

The room was very clean and the beds comfortable. We liked the pine scented toiletries. Great shower! I wish we had had more time to try out the facilities on offer. The location also suited us as it was just a short walk from Paddington station.

Stayed in May 2024

Nothing really

Beautifully designed, well run 4* hotel within easy reach of Paddington and Marble Arch. The staff were great and trusted me to borrow an umbrella for the whole day!

Stayed in May 2024

The bed was way too high to even get into ! I'm 5" but elderly. Much good-natured attempts to solve this issue. In the end, a thick secondary pad was removed from the bed, which lowered it by almost 2 inches. Together with a cushion on the floor I was able to crawl aboard ! The problem is, that the rooms are fairly small and the mattresses are on top of wooden platforms with side spaces to put luggage. Good idea for storage but makes for a very high bed. The safe was in a cabinet at floor level which made it impossible to use. The handicap bathroom (I hadn't booked this} was really well designed but there was no shelf for personal items, nor any hooks to hang bathrobes etc. Much as I really loved this hotel, the bed height issue remains a problem, so sadly I would not be able to book here again, but taller, or more agile travelers should definitely consider this hotel.

Delightful staff, especially at the front desk, with whom I chatted during my 5 night stay. A bright (de luxe double) room on the ground {American 1st} floor with 2 large windows.The tranquility of the hotel. Sofas and relaxation spots. Fresh fruit for the taking. Lovely peaceful library. Such a calm place. Clean and simple "Scandi" design. Outside area with tables, chairs and umbrellas. The restaurant (just breakfast and a simple lunch) design and staff. The location on a wide, tree lined avenue with close proximity to Paddington Station. Great Malaysian restaurant just a block away, Satay House. A pristine laundromat 5 minutes walk away.

Stayed in May 2024

No coffee in room No local maps in office ..

Teabags in room but no coffee bags ?? No milk. We asked but were told go to office they have brewed coffee ! As if you want to get in lift at 7 am.. go 3 floors down ..get a cup of stewed coffee in your pjs .. and go back in lift ! No area maps in office for visitors .. no one seemed to know where attractions were ..

Stayed in May 2024

The room was significantly smaller then it appeared in the photos. And no bar fridge in the room

The shared spaces and the decor. Great staff who were friendly and helpful. Loved the water stations on each floor.

Stayed in May 2024

The room was great for 1 but could be tight for two.

It is clean, modern and safe. Also it’s located by an underground and rail station.

Stayed in May 2024

Asked for a low floor which we were given. Unfortunately it was in the basement with a skylight roof, which would have been great if other rooms weren't overlooking it. Skylight is a lovely idea but we had to keep the cover over it for privacy. As it was only a base and we were out all day it was adequate for what we needed.

Location was great, very close to Hyde Park, excellent public transport links. Staff were very friendly and helpful.

Stayed in May 2024

no toiletbrush in the loo and no toilet seat cover sink is very low and tiny, and too close to the toilet - good if you are in a wheelchair or have small kids shower splashes all over the floor despite the curtain

great location, comfy bed, cellphone-charger available

Stayed in May 2024

The only thing that I didn’t like was that the coffee was terrible. Personally, I feel like it’s a bit unfair to only have filter coffee as a free option for those of us who paid for breakfast. All of the other coffees were an extra charge.

The room looked excatly like the pictures. The staff was very friendly. We arrived to London a couple of hours before we were supposed to check in and they allowed us to do an early check in which saved us so much time in the end.

Stayed in May 2024

Size of the room. It could be acceptable for singles but when traveling as a couple and having any extra language apart from your backpack you really lack space. However I am positively impressed with the creativity of some features like storages which increased our comfort.

Modern, nice design of rooms and the whole place. Very friendly and helpful staff. Very good location close to Paddington but also walking distance to Hyde park.

Stayed in March 2024

The bed, oh my god the bed was awfully small and uncomfortable :( the biggest let down, it was too narrow for two adults with normal body size and I could not get a decent sleep

It was very clean, nice staff, good location and decent price, internet connection fast, quiet rooms

Stayed in May 2024

It would have been nice to have had tea and coffee facilities in the room. There was free coffee in the lobby but it was very strong and wasn't freshly made.

I thought breakfast was expensive so I didn't eat there.

Stayed in April 2024

n/a - nothing comes to mind. It's a few mins walk from Paddington but nothing that was an issue for me. There are some nice spaces on the ground floor to enjoy but I didn't have time to try these out.

This was my second time staying in this hotel. Staff are great, room was really comfortable with some lovely design touches. I really love the fact that it is B Corp and it's also close to Paddington station. There are in-room tea & coffee facilities as well as a water station on every floor

Stayed in February 2024

Room was very small and so was the bathroom. Size of room seems disproportionate to price for the area.

Very comfortable stay. Yoga room is great for practicing yoga and the hotel provides a very comfortable seating area for reading and visiting. The hotel offers coffee to guests and it is good. Room was clean and comfortable.

Stayed in March 2024

Restaurant adjacent was pricey and food was ok but not worth the price.

Convenient location. Bed was super comfy.

Stayed in April 2024

The windows are not well isolated and there is a chance that you can hear the noise from outside.

I totally liked the concept and style of the hotel and also how helpful and friendly everyone was. The location is also a big plus: you can walk to and through Kensington Gardens and Hyde Park to the Buckingham Palace - in under an hour. Good is also the distance to Paddington Station, not only when travelling by plane. The rooms are not the biggest, but super comfortable and with intelligent possibilities to store luggage. Also, there are lots of possibilities to charge your devices with both USB and power outlets.

Stayed in May 2024

My mum complained the pillows were too firm... I liked them so who knows.

Very thoughtful, aiming to be environmentally friendly design and amenities. Staff couldn't do enough for you. Great location.

Stayed in May 2024

With our room being compact it did get quite warm & the air conditioning unit was situated directly above the bed. This meant we had to ensure the temperature was right before settling down to sleep for the night.

The hotel is in a good location, just far away enough from the main roads to be quiet, but close enough for you to have everything in walking distance. The staff were very welcoming & friendly. Rooms were very clean & bijoux.

Stayed in April 2024