24 Sir Thomas Street, Liverpool, L1 6JB, United Kingdom
#62 of 105 hotels in Liverpool
Guests' ChoiceBased on 2487 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.3
Facilities
7.8
Staff
8.9
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 30 May 2024
Andrew
United KingdomNothing
Lovely clean well equipped large room
Stayed in May 2024
Reviewed: 26 May 2024
John
United KingdomLarge room
Very clean. Staff helpful
Stayed in May 2024
Reviewed: 24 May 2024
Catherine
United KingdomRoom was very warm.
Good location.
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomBed mattress could be better
Very spacious room
Stayed in May 2024
Reviewed: 20 May 2024
Sarah
United KingdomPersonally I didn't like the colour of the room, didn't know that the hotel downstairs turned into a nightclub!😂 City life didn't stop until 6am so if you're looking for a quiet hotel this isn't for you or bring ear defenders :) No mirror Infront of a table it was to the side making it difficult to get ready sitting down. No AC or didn't work ? No fans
The building was beautiful! Big room not enough usb sockets in room we were in could do with usb sockets by bed especially with modern technology. Staff were amazing and very welcoming and helpful.
Stayed in May 2024
Reviewed: 17 May 2024
June
AustraliaPosition
Stayed in May 2024
Reviewed: 17 May 2024
Maria
United KingdomNothing
Beautiful decor really well presented. The bed was so comfortable and the staff were fantastic.
Stayed in April 2024
Reviewed: 16 May 2024
Graham
United KingdomLocation great , good size room ,clean and tidy
Stayed in May 2024
Reviewed: 15 May 2024
Johanna
United KingdomStaff not overly approachable Downside - No availability to leave your luggage anywhere during check in/out
Great location. Very clean Good value for money Nice bar!
Stayed in May 2024
Reviewed: 12 May 2024
Birgitta
IcelandHad trouble with our room cards as they were disconnected during our stay but otherwise everything else was fine
The location is amazing, close to everything we needed so it was just amazing
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomShower pressure
Everything but the shower pressure was great. The Staff were very helpful, friendly and professional.
Stayed in May 2024
Reviewed: 9 May 2024
Clyde
IrelandThe bathroom was quite small and the decor in the room a little dated but that's being very critical.
Staff were exceptional and very accommodating.
Stayed in May 2024
Reviewed: 8 May 2024
Kay
United KingdomJust decorated the room and smell of paint was overpowering
Location
Stayed in April 2024
Reviewed: 7 May 2024
Cheryl
United KingdomWe arrived early so we could spend the day shopping we knew we wouldn't be able to get our room till 3pm which is quite late for a check in but we thought we could leave bags at hotel but we were told there was no room facility leave them in i was with a lady with a disability so vouldnt be carrying 3 cases around liverpool all day but yhen the man at reception said we could take them to a souvenier shop not far away and pay to leave them there which we did cost £2 and they were really nice there We were not greated very friendly by the lady because we were early she was much nicer when we left tho 😂 Room was abit noisy at night but we were told about this before we were so tired we managed to sleep anyway windows are only single pain old ones so let the noise in but wasn't too bad so if you eant quieter room ask to be in back of hotel If you go to bar or restaurant be prepared to wait a long time we didn't get our dinner as we waited over an hour and no food came inasked a young girl who mever came back to our table to let us kno how long and we only ordered bar sandwiches in the end I had to tell them we had to leave or we would be late to see a show we were going to that night and they were OK about this we think they forgot about us Then in morning we went for breakfast at 9am and waited till after 10am for our food super slow service it really wasn't that busy either food was nice though so just make sure you leave enough time
The room was lovely decorated, comfy beds and very clean room and bathroom Hotel is great location near to train station and city centre The bar and restaurant are lovely too We really did enjoy our stay here despite some hiccups
Stayed in May 2024
Reviewed: 6 May 2024
Laura
United KingdomThe only couple of faults I could pick was on our 2 night stay we had no housekeeping in the room, plus the mattress was abit too soft for me but it really wasn't a big deal.
Perfect location, friendly staff, clean hotel and value for money. Great breakfast in the morning.
Stayed in May 2024
Reviewed: 27 April 2024
Feray
United Kingdom- Noise from the street (windows are single glazed), we could hear the music from the club opposite the hotel.
- Nice building with a nice bar/restaurant downstairs. - Location very central.
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United KingdomReally nothing to complain about....
Got a good deal on this hotel and wasn't expecting much.....our room was a little small but was modern and clean,with a nice shower..we didn't really use the bar area but it too was modern looking.....literally 2 minutes walk from Matthews Street .....I would definitely stay again
Stayed in April 2024
Reviewed: 25 April 2024
Samantha
United KingdomRooms Could do with a bit of updating
Location, bar area lovely
Stayed in April 2024
Reviewed: 22 April 2024
Richard
United KingdomNo places to hang towels, no toilet brush. No ironing board but there was an iron! No spare blanket (if we'd been cold).
Comfortable room, welcoming staff. Good choice of breakfast. Quiet.
Stayed in April 2024
Reviewed: 21 April 2024
Gareth
United Kingdomlocation is really good and parking very close
Stayed in April 2024
Reviewed: 21 April 2024
Jane
United KingdomNothing significant. I would say overall it was a very good experience.
Great hotel break. Walking distance to Bank Arena and docklands. We liked; Location Reception staff Appearance / decor Value for money Breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Noel
United KingdomDidn't get much sleep due to noise from outside. Was unable to obtain a drink (at just after 11pm) from the bar, even to take back to the room.
Location was good for access to main areas of interest.
Stayed in April 2024
Reviewed: 13 April 2024
Ed
United KingdomLift not working so a bit of exercise needed to get to the 3rd floor.
Great location, staff and comfortable bed. Refurbished room also very nice.
Stayed in April 2024
Reviewed: 10 April 2024
Karen
United KingdomWas noisy through vents on windows and window kept banging and you couldn’t take your own food or drink in your room
Excellent location, clean, adequate toiletries and towels.
Stayed in April 2024
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