Wellington Street, Cheltenham, GL50 1XZ, United Kingdom
#24 of 28 hotels in Cheltenham
Guests' ChoiceBased on 2074 hotel reviews
7.4Cleanliness
7.6
Comfort
7.7
Location
9.1
Facilities
7.3
Staff
8.7
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 2 June 2024
Bethany
United KingdomCleanliness could be a bit better
Lovely big room, value, location good
Stayed in June 2024
Reviewed: 2 June 2024
Jinal
United KingdomThe room was v dated: dirty carpet, no extractor fan in bathroom. Very tight on room supplies like shower gel, towels , and toilet roll. However, reception would replenish upon request. Bee aware for short stays ( our 3 night stay was classed as such) rooms aren't cleaned unless you specifically ask. We did, but on the 2nd day, the cleaner didn't do our room.
Location, large family room size, breakfast was simple but decent continental variety
Stayed in June 2024
Reviewed: 1 June 2024
Anthony
United KingdomThe breakfast was rather poor unfortunately. It's probably ok during the week, but at weekends they only do a "continental". Their version of "continental" falls well short of the usual use of the term however. Mostly it was toast, cereal and beverages, and a small number of extras - the sort of breakfast you might have in at home. Don't expect meats, cheeses, salad, fresh fruit, baked goods etc.
This was perfect for a quick stop over in Cheltenham. It's a basic hotel with few facilities, but that was all I needed. Very comfortable.
Stayed in May 2024
Reviewed: 1 June 2024
Ryan
United KingdomWasn't the cleanest of hotels with a fair number of stains or dirt in the bathroom
Great location, near plenty of pubs/bars/cafes
Stayed in March 2024
Reviewed: 28 May 2024
Liz
United KingdomGreat location. Within easy walking distance to town.
Stayed in May 2024
Reviewed: 27 May 2024
Arturs
United KingdomBreakfast selection is limited.
Tidy, comfortable, and valued price.
Stayed in May 2024
Reviewed: 24 May 2024
Claire
United KingdomIt is quite noisy outside of the hotel of a night time.
Staff are very helpful and welcoming. Room is a good size and TV and WiFi are great
Stayed in April 2024
Reviewed: 21 May 2024
Sally
United KingdomRooms a bit clinical but large & comfortable.
Excellent central location with helpful, friendly staff. Good breakfast choice included, made affordable by the removal of the cooked breakfast option which suited me.
Stayed in April 2024
Reviewed: 19 May 2024
Patrick
United KingdomBig room, fridge and a spacious bathroom.
Stayed in May 2024
Reviewed: 9 May 2024
Shirley
United KingdomOnly 2 pillows had to ask for 2 more tea/ coffee facilities poor.. Have a small bar but no confectionery such as snacks crisp nuts etc
Perfect location pleasant staff
Stayed in May 2024
Reviewed: 8 May 2024
Paul
United KingdomBeds with a clipboard base instead of a proper mattress
The central location Helpful staff
Stayed in April 2024
Reviewed: 3 May 2024
Ann
United KingdomVery tired hotel in need of refurbishment. No wardrobe in the room. Needs a deep clean.
Very friendly helpful staff. Great location for a visit to Cheltenham. Lift available. Comfortable bed. Small underground car park. Great for a one or two night stay.
Stayed in May 2024
Reviewed: 2 May 2024
Lindsay
United KingdomShabby furniture. The whole room needed a refresh.
Location great. Very spacious room.
Stayed in April 2024
Reviewed: 30 April 2024
George
United Kingdomwasn't very clean. Water pressure not great, some rooms have shower and toilet in same room, not ideal for 4 people.
Excellent location
Stayed in April 2024
Reviewed: 29 April 2024
Gerry
United KingdomA snack machine in the venue would be useful maybe.
No frills but totally fine. Large rooms and had a bath and shower. Occasionally wear and tear in the decor but all was as I expected for the price. The desk team were helpful and I didn't speak to them apart from that. Checkin and out was easy. Very good location.
Stayed in April 2024
Reviewed: 27 April 2024
Hannah
United KingdomThe shower would only produce hot water in a very slow drip, bed wasn’t properly made (sheet wasn’t quite covering the mattress, inside of duvet falling out of its cover.)
Nice staff, very convenient location, felt safe
Stayed in April 2024
Reviewed: 20 April 2024
Pauline
Falkland Islands (Malvinas)Bathroom was not as clean as I would have liked.
Staff were polite and very helpful. Bed was comfortable and the room was quite quiet so I slept well. Towels and sheets were very clean.
Stayed in April 2024
Reviewed: 16 April 2024
Kevin
United KingdomRoom was alright, far from glamorous but it was okay for one night
Stayed in March 2024
Reviewed: 10 April 2024
Tiffany
United KingdomGreat location
Stayed in March 2024
Reviewed: 7 April 2024
Michael
United KingdomVery basic old fashion room.
Location on the edge of town centre. Secure parking under the hotel.
Stayed in April 2024
Reviewed: 2 April 2024
Pearce
United KingdomI was worried about the tile missing on the steps outside and the carpet in our room needs a deep clean.
The hotel's location was excellent and rooms a good size for the price
Stayed in April 2024
Reviewed: 1 April 2024
Martin
United KingdomOld and run down, not very clean
Great location
Stayed in March 2024
Reviewed: 30 March 2024
Justin
United KingdomBreakfast!!
Location
Stayed in March 2024
Reviewed: 27 March 2024
Diane
United KingdomBeing in the centre of town the outside noise was loud late at night. There was alot of noise beside our room from rowdy guests.
Location.
Stayed in March 2024
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