Queens Parade, Scarborough, YO12 7HX, United Kingdom
#31 of 33 hotels in Scarborough
Guests' ChoiceBased on 1600 hotel reviews
6.6Cleanliness
7.3
Comfort
7.2
Location
8.6
Facilities
6.6
Staff
7.9
Value for money
6.7
Free WiFi
5.2
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End of dialog contentReviewed: 9 October 2021
Paul
United KingdomBreakfast could have been a little better but it was adequate.
Room was large and very good with sea view. Breakfast was good. Overall very good value.
Stayed in October 2021
Reviewed: 8 October 2021
Sandra
United KingdomIt was fine
We didn't have breakfast it wasn't included in our booking. There were several signs about happy hour etc none of which were on.
Stayed in September 2021
Reviewed: 7 October 2021
John
United KingdomWould have liked a parking spot as I was promised one on booking but it got cancelled prior to arrival
Loved the location
Stayed in September 2021
Reviewed: 6 October 2021
Megan
United KingdomThe shampoo/shower gel dispenser on the wall in the shower was empty and so we had to wash hair using tiny bar of soap provided which wasn’t ideal.
Close to beach, and open air theatre (which was reason for our stay)
Stayed in September 2021
Reviewed: 5 October 2021
Geoff
United KingdomWe have been coming to the Clifton for 20 years, sometimes 2 or 3 times per year. But this year the standard of food was the worst we have had.
Stayed in September 2021
Reviewed: 4 October 2021
Gillian
United KingdomDinner buffet was a bit grim - options and quality poor.
Great view and nice breakfasts. Unexpected entertainment on first night in lounge.
Stayed in October 2021
Reviewed: 4 October 2021
Alison
United KingdomThe hotel sadly is showing its age and needs a refit. The staff were worldweary or just not interested.
Location was good and the room was clean. Good bar food once all 4 of us chose something from the short menu which was actually ‘on’ that evening,
Stayed in October 2021
Reviewed: 3 October 2021
Alec
United KingdomNo Wi-fi in the rooms, only downstairs in the main lounge.
Cheap and cheerful.
Stayed in September 2021
Reviewed: 3 October 2021
Kevin
United KingdomMore teabags, milk etc in the room
Breakfast was as expected
Stayed in October 2021
Reviewed: 3 October 2021
David
United Kingdomn/a
Stayed in September 2021
Reviewed: 30 September 2021
Anne
United KingdomEVENING FOOD FINISHED EARLY IN THE RESTARANT AND THE BAR
NICE SEA VIEW
Stayed in September 2021
Reviewed: 29 September 2021
Deborah
United KingdomBed and pillow to hard no teapot for breakfast
Breakfast was fair location very good excellent customer service from front of house
Stayed in September 2021
Reviewed: 28 September 2021
Yasmin
United KingdomWifi in the room Better selection breakfast More ventilation Flush on toilet not working Shower leaking at the base
Location Very peaceful
Stayed in September 2021
Reviewed: 28 September 2021
Susanne
United KingdomBreakfast was awful. Low grade food eg watery tinned tomatoes and tasteless tinned mushrooms, cheap bread. Hash browns were hard and greasy. There were no alternative options to meat sausage and bacon for vegetarians or vegans. There was also no alternative to butter such as sunflower spread so as I can't eat butter ended up with dry toast. After experiencing one breakfast we requested a refund on our breakfasts for the rest of the stay and we went out to a local cafe instead. There was no housekeeping due to 'covd' which made no sense whatsoever. We had no clean towels or cleaning of the bathroom or room for our 4 day stay. The whole idea of staying in a hotel as opposed to an appartment is to be looked after and it should have been made clear on booking that there is no housekeeping.
Hotel in an excellent position with stunning views. It was clean and comfortable.
Stayed in September 2021
Reviewed: 28 September 2021
Jcolinwalker
United KingdomBar prices.
clean with good service.
Stayed in September 2021
Reviewed: 27 September 2021
Chris
United KingdomKettle had to be placed on the floor as the lead wasn’t long enough to reach which reduced safety.
Room was great plenty of space great value for money
Stayed in September 2021
Reviewed: 27 September 2021
Paul
United KingdomThe whole hotel needs updating or a lick of paint...my bathroom was grubby and would not have a bath or shower whilst staying here ..bin not emptied..double bed was two singles pushed together very uncomfortable and one pillow each no wifi in rooms didnt really like breakfast cheap sausages..tables next to others not much social distancing and a member of staff hovering around to take used plates etc away
Great sea views and very friendly staff
Stayed in September 2021
Reviewed: 26 September 2021
Joseph
United KingdomBooked a double for myself and husband. Given twin room on arrival. Offered double but with no window! Finally felt we had to accept small twin room with window- would have been a great room for teenagers but not for us elderlies. Exceedingly small ensuite- had to step outside into the room to dry myself. TV could only be viewed from the bed, or sideways from a chair at the door. Carpet needed a really good vacuum clean. Provided only with two bath towels and one plastic cup. No toiletries or even a small bar of soap. Dirty smeared window. Very unhappy with the room. Breakfast was unappealling. Basic cereals, Overcooked eggs. Bacon bits in a watery liquid, chopped tomatoes, canned mushrooms. Rest of hot stuff ok. White or brown sliced bread for toasting. Strawberry jam or marmalade only. Some fruit- grapefruit/oranges and plain yoghurt. There is a small lift -rather dated and scruffy. Felt unhappy using it but too many stairs.
Location good. Pleasant hotel. Private researvable Parking (£6 per night). Decent hostess tray with newish kettle, two cups and tea)coffee pack- although only four milk capsules. Decent hairdryer and handy socket to plug it in. Two mirrors. Single beds fairly comfortable but only one pillow provided. Two (upright) chairs- not good for relaxing.
Stayed in September 2021
Reviewed: 26 September 2021
Dave
United KingdomThe hotel could do with a refurbishment as the windows were dirty on the outside as well as the carpet coming up in the halls
The breakfast was very nice with plenty to choose from. the bed was comfy and good for sleep
Stayed in September 2021
Reviewed: 26 September 2021
Tracey
United KingdomBed bit small for double Windows needed clean and curtains Plug in sink didnt work Small sink to fill kettle
Breakfast great choice
Stayed in August 2021
Reviewed: 26 September 2021
Sophie
United KingdomBasic but comfortable and clean. Covid measures taken throughout
Stayed in September 2021
Reviewed: 24 September 2021
David
United KingdomI like the old style appearance it’s very cosy
Property looking a little in need of tlc 🙂 but all ok
Stayed in September 2021
Reviewed: 23 September 2021
Ian
United KingdomShower higher I am 6 ft 1 .
Nice breakfast very clean surroundings.
Stayed in September 2021
Reviewed: 22 September 2021
Chloe
United KingdomCLEAN! the rooms were visibly neat and clean but there was dust everywhere! Quick wipe down will sort it, you don’t get any shampoo or shower gel ? Only soap which isn’t the best for people like me who forget to bring some as I’m use to hotels providing them!
Lovely rooms! Very big and comfy, was a nice welcoming from reception all the staff were lovely and chatty! Loved the sea view too!!
Stayed in September 2021
Reviewed: 22 September 2021
Kimberley
United Kingdomalthough very clean the hotel is very out dated and needs updating, the windows wouldn’t open and the room was very hot.
great location for the open air arena,
Stayed in September 2021
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