Queens Parade, Scarborough, YO12 7HX, United Kingdom
#32 of 35 hotels in Scarborough
Guests' ChoiceBased on 1647 hotel reviews
6.5Cleanliness
7.2
Comfort
7.2
Location
8.6
Facilities
6.5
Staff
7.9
Value for money
6.7
Free WiFi
5.2
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End of dialog contentReviewed: 16 May 2024
Christopher
United KingdomA better view bt can't complain as the price was cheap
Didn't have breakfast however when I come down from the room the smelly was banging very clean throughout and the room was mint for the price
Stayed in May 2024
Reviewed: 16 May 2024
Leigh-anne
United KingdomThe first night/morning we stayed the electric had gone but it was easily sorted straight away
How clean it was, perfect sea views from the room
Stayed in May 2024
Reviewed: 13 May 2024
Martine
United KingdomBar shut at 11pm ???? Why ????especially on a weekend
Location. Good for 1 night stay
Stayed in May 2024
Reviewed: 9 May 2024
Denise
United KingdomI wanted to stay longer as by time I checked in it was time to leave, needed longer stay, hotel perfect, clean, quiet, extremely comfortable bed and very clean, thankyou
Close to the park and beach
Stayed in May 2024
Reviewed: 7 May 2024
Julie
United KingdomFloors a bit uneven and dated but can live with that
The hotel is out of the way but has views for miles, very accommodating and helpful and for the price was cracking
Stayed in May 2024
Reviewed: 7 May 2024
Sereniel
United KingdomFloor in room was on a slant and could hear other guests banging about until 1/ 2am, bed wasnt overly comfy
Hotel was cheap, pretty clean and the staff were welcoming, view was beautiful
Stayed in May 2024
Reviewed: 6 May 2024
Darran
United KingdomWe were comfortable and we will return
Good location for us , beach view , nice clean room and a good bathroom, 👍👍 best value cafe in Scarborough 200 yards behind hotel 👍
Stayed in May 2024
Reviewed: 5 May 2024
Denise
United KingdomThat I did not request a sea view which I did not know I could do instead was over looking roof tops of other buildings which was disapointing
The welcome and my name on the pre-parking sign was unexpected made you feel special
Stayed in May 2024
Reviewed: 5 May 2024
Cheryl
United KingdomBreakfast was dreadful
Location and staff
Stayed in May 2024
Reviewed: 5 May 2024
Jason%20mccourt
United KingdomThere was no continental breakfast just cereal and yoghurt
What was not to like? Situated in a fab place. Room very clean. Staff extremely friendly
Stayed in May 2024
Reviewed: 1 May 2024
Mehret
United KingdomEvery thing good
We’re not talking breakfasts A location is good
Stayed in April 2024
Reviewed: 30 April 2024
Matthew
United KingdomThe breakfast was poor if the breakfast was better food quality would definitely be higher score
Staff were very polite and the room was spot on with a nice sea view
Stayed in April 2024
Reviewed: 29 April 2024
Josephine
CanadaClean quiet and safe
Stayed in April 2024
Reviewed: 28 April 2024
Kim
United KingdomThe bed wasn't comfortable for me but my partner slept well
Staff were nice, facilities were good and it was clean
Stayed in April 2024
Reviewed: 28 April 2024
Ethan
United KingdomRock solid bed
Staff were pleasant
Stayed in April 2024
Reviewed: 23 April 2024
David
United KingdomNight porter didn't know the vending machine wasn't taking money and not helpful at all in resolving apart from that all other staff very helpful
Night porter needs a humour bybass
Stayed in April 2024
Reviewed: 14 April 2024
Karl
United KingdomRoom 356 Bed was very hard,floor slanted,hardly any plugs could do with extension leads,fair bit of condensation on windows,could do with two chairs in the room instead of one in the window,being told it's £8 to park in the carpark even though I've paid to stay there,hot water in shower very slow.found a parking space on roadside as its free for me as I have a blue badge.no disabled parking bays in hotel carpark. Hotel offers breakfast but more expensive than the Premier Inn offer. I'm not sure if they had a gluten free menu(I'm gluten free) prices were not advertised.
Room 356 Large clean Seaview room bright and warm ,Clean bathroom, lift service,nice comfy carpets,excellent staff,nice to be able to bring my dog (extra £10)
Stayed in April 2024
Reviewed: 14 April 2024
Brogan
United KingdomThe rooms were not serviced during our stay so the bin became full and the milk ran out. We were able to get more milk but the whole idea about staying in an hotel is to have the beds made up daily.
Sea views, nice breakfast
Stayed in April 2024
Reviewed: 10 April 2024
Mayank
United KingdomTowels were not cleaned properly with stain marks on one of them. Stain mark on the pillows
Excellent Location Ease of access
Stayed in April 2024
Reviewed: 9 April 2024
Lesley
United KingdomEvery was great apart from we had not running hot water at all,turned the sink tap on and the water was brown,let it run for a while and then it just stopped,I did tell receptionist about this,but it was sorted so wasn't able to have a shower for 2days of our stay,was having to boil kettle to get a wash in sink,apart from that everything was great,for the money we payed,I was very disappointed the fact we couldn't shower,and I told them from the very first day,I honestly think we should be refunded some money for this,the hotel is absolutely lovely and I would definitely stay there again,if this is looked at and into x
We really enjoyed our stay at the hotel the staff were lovely and the room was lovely and tidy,
Stayed in March 2024
Reviewed: 8 April 2024
Terence
United KingdomNil
Clean comfortable and the staff were very very polite and helpful
Stayed in April 2024
Reviewed: 8 April 2024
Michelle
United KingdomNo internet connection
Stayed in April 2024
Reviewed: 4 April 2024
Elizabeth
United KingdomWe had no hot water for 2 days
Nice breakfast
Stayed in March 2024
Reviewed: 2 April 2024
Lynda
United KingdomNo hot water light switch not working on entering room telly remote didn't work was told they would replace batteries to see if that would solve the issue didn't do it got to have a shower in another room on a different floor was ok but not really acceptable very disappointed could have let us off with car parking charges for inconvenience for everything what wasn't working but didn't not happy
Hotel was clean friendly staff breakfast was good
Stayed in April 2024
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