Russel Street, Bath, BA1 2QF, United Kingdom
#2 of 42 hotels in Bath
Guests' ChoiceBased on 734 hotel reviews
9.1Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.7
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 7 June 2024
James
United StatesBeautiful hotel right in the middle of Bath! Just a few minutes walk from the very center. We loved the staff, everyone was kind and helpful. We enjoyed breakfast every morning as well. I will miss the sound of the birds every morning. It was so peaceful!
Stayed in June 2024
Reviewed: 4 June 2024
Mangalon
AustraliaHow hard it was to find our room and the number of stairs up and down and sideways to find it. Thank God the staff were happy to take our suitcases for us and direct us when we got lost.
The hotel, staff and room were fabulous. So accommodating and helpful - even with the number of times we had to ask for directions to our room.
Stayed in May 2024
Reviewed: 3 June 2024
Susan
CanadaNothing!
The room was exceptional. Well appointed and very very comfortable.
Stayed in May 2024
Reviewed: 2 June 2024
Linda
United StatesThe shower/bathing tub was slippery. They needed to have a bathmat available. It was dangerous.
Stayed in May 2024
Reviewed: 2 June 2024
Lucy
United KingdomBeautiful decor. Central location
Stayed in June 2024
Reviewed: 28 May 2024
Shane
New ZealandBeautifully designed, large rooms with modern facilities done in a style sympathetic to the buildings age. Great breakfasts and helpful staff.
Stayed in May 2024
Reviewed: 24 May 2024
Nicola
United KingdomMy bed was a little smaller than I expected so I would double check next time and get a bigger room.
Amazing food
Stayed in May 2024
Reviewed: 21 May 2024
Lori
United StatesNothing
This little jewelbox of a hotel could not have been better for this lady traveler! from the moment I arrived and staff grabbed my bag until I left. I enjoyed my experience. The breakfast was fantastic. The service exceptional.
Stayed in May 2024
Reviewed: 18 May 2024
Manuela
GermanyEverything 🧡
Stayed in May 2024
Reviewed: 9 May 2024
Rebecca
United KingdomNo tea/coffee facilities in the room No ironing facilities in the room
Location was good, style was lovely, room was comfortable
Stayed in May 2024
Reviewed: 7 May 2024
Anna
United KingdomThe staff go above and beyond
Stayed in May 2024
Reviewed: 2 May 2024
Marni
United KingdomA bit expensive for what we got. And the staff were wonderful in some regards, but also a bit below expectations in others. When I needed a shower and all the water was turned off the front desk staff offered to let me shower in a vacant room. And the restaurant staff are top-notch. But on the other hand, the bartender at the Old Q bar was not very professional, and quite pushy.
The Michelin-starred restaurant is wonderful. My room was cozy, with a fluffy robe and comfy bed.
Stayed in April 2024
Reviewed: 27 April 2024
Cecile
United KingdomCoffee machine on landing
Attention to details
Stayed in March 2024
Reviewed: 24 April 2024
Claire
United KingdomNothing.
I arrived early but my room was ready, as was my booked car space. Having a valet parking was a real treat and made everything that much smoother. Friendly staff, comfy bed, fluffy towels, breakfast in bed. Couldn’t ask for more, really.
Stayed in April 2024
Reviewed: 23 April 2024
Newbold
United KingdomNothing.
Room was large, staff were wonderful. Bar and Dining exceptional. Car Valet service fantastic.
Stayed in March 2024
Reviewed: 21 April 2024
Orla
IrelandI was with a group of 4 and we all thought the breakfast could have being nicer
I loved the hotel a perfect location
Stayed in April 2024
Reviewed: 18 April 2024
George
United KingdomAmazing location in one of the best bits of bath. The Staff were exceptional at every level and really made us feel welcome.
Stayed in April 2024
Reviewed: 18 April 2024
Alvaro
PeruNestled in a prime location, it's just steps away from delightful restaurants, cafes, and major attractions. The hotel is really charming and the bedroom was not only beautiful but super comfortable, the bed was like sleeping on clouds! Breakfast was superb. The omelette I had was arguably the best I've ever tasted. The staff were incredibly friendly and accommodating throughout our stay.
Stayed in April 2024
Reviewed: 15 April 2024
Val
United KingdomHotel was excellent. Room was really quiet and dark for sleeping, and very comfy.
Stayed in April 2024
Reviewed: 13 April 2024
Bissaker
IsraelThe entire experience was exceptionally remarkable. From the moment we arrived, we were treated with utmost importance and attention. The tea in the drawing room, the tour, and the room being prepared for sleep without our knowledge were all thoughtful gestures that added to our positive experience. We will certainly return in the near future.
Stayed in April 2024
Reviewed: 7 April 2024
Iain
United KingdomToo expensive
Freindly staff, nice location, food was good, but far too expensive for what you are getting.
Stayed in March 2024
Reviewed: 6 April 2024
Cameron
United StatesThe room was wonderfully comfortable and nicely appointed. The staff were very friendly and helpful.
Stayed in March 2024
Reviewed: 5 April 2024
Sharon
United KingdomReally good location, lovely rooms and helpful staff
Stayed in March 2024
Reviewed: 4 April 2024
Antony
United KingdomBeds were too small need to be king size or super king.
Great location great staff nice restaurant. Valet parking.👍
Stayed in March 2024
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