Rooms could do with a bit of a make over, wallpaper is peeling off in bits and it could do with a revamp, the rooms are small which we knew when booking so that didn’t faze us, so there is a lack of storage space. Windows need repairing they are a bit rickety could possibly be unsafe with small children.

The hotel is a 1 minute walk from Paddington station, We always stay in Norfolk Square where the hotel is based, but this was our first time at this particular hotel. The staff there are lovely and will help you with whatever you need, we were early for check in and they held our case for us to go out and come back later. They also held it on our last day for us to pick up before heading to the station. Check in is quick and if you’re not fussed about facilities and want something cheap then you can’t fault this hotel. The bathroom whilst small was clean and tidy and had plenty of hot water. There was a small fridge and a fan also in the room which was great.

Stayed in May 2024

We had basement room for 5 people. There was some noise from underground metro, but during night the frequency reduced. Obviously, there is nothing owners can do about it. So, we had another experience to remember.

The location is very good. Short walking distance from Paddington train station. Very clean and comfortable beds. Fantastic.

Stayed in May 2024

The room was very small so with my luggage it was more than a bit of a squeeze.

Quick and efficient check in and out. The room was clean. The location for all facilities (Public transport, eating and drinking, shopping) was excellent. A basic breakfast brought to the room was handy.

Stayed in May 2024

Breakfast .View from the room was really bad.

Staff were very helpful.TV didnt worked .Breakfast didn’t meet the expectations.Room was cleaned In between the stays ,really appreciate that.

Stayed in May 2024

Room poor. Very unclean window, unable to close toilet door and use toilet. TV useless. Shower head loose. Poor

Location

Stayed in May 2024

Really good value for money. Myself and 3 friends travelled to London for the Galway match and stayed 2 nights. We weren’t fussy about facilities as we knew we wouldn’t be spending much time in the accommodation over the weekend. Room was small but it was well kitted out with a kettle, fridge etc. Staff were really helpful, we arrived before check in time so they let us get ready to go to the match in another room and let us leave our bags at reception while we were gone and again after we checked out on our last day. Location was only a 5 min walk from Piccadilly station. Really good value for how little we paid for the 2 nights, would really recommend if you’re not fussy about facilities and just need a great location for a good price.

Stayed in April 2024

The room was basic and a bit cold. There were stains on some of the bed linen and on the bed Duvan.

Great location and very nice, helpful and friendly staff. tithe shower was clean and worked fine.

Stayed in April 2024

No window in the room. No hangers or any possibility to put clothes.

Great location. Very friendly staff.

Stayed in April 2024

Thick duvets made it uncomfortable to sleep.

Clean throughout

Stayed in April 2024

One pillow per person could be more.

Room was clean everyday. We enjoyed our stay for a money we did not expected much but we were surprised

Stayed in April 2024

Noisy from the underground trains

Good location

Stayed in April 2024

The basement rooms are over the top of the underground station. Trains vibrating the window and room furniture every 20 mins.

Great staff, good location.

Stayed in March 2024

Room was too warm, was also on main noisy road so I couldn't open window, next door were vey loud/

it was close to Paddington Station

Stayed in February 2024

Shower suitable only for a small person

Convenient

Stayed in March 2024

Bed and pillows were very uncomfortable

The location was great, next to pubs and train/metro stations. Staff were also friendly and helpful.

Stayed in March 2024

You have to be warned that the Underground rumbles beneath you during the day, but that's part of the charm. It's completely quiet during the night, which is what matters. The 'breakfast' was the sort you'd get at a youth hostel in the 70s, so that might be a surprise to the soy-latte-&-gluten-free-biscuit set, but again, welcome to reality. Absolutely fine and for me, downright nostalgic.

This is not a four-star hotel. You'd be an idiot to think so. However my wife and I, both in our sixties, remember a time when people didn't expect chocolate mints on their pillows. It's a two-minute walk from Paddington on a quiet street, and yes it's a bit shabby but it's clean, tidy, and the staff are lovely. Plus it's cheap. For London, very.

Stayed in February 2024

Breakfast was very basic. Continental breakfast served on a plastic tray. No cutlery or plates. We had breakfast at a local cafe instead.

Stayed in January 2024

The window view showed on the advert was definitely not what we had in the basement of the building. It looked into the pipes & rubbish of other surrounding buildings. 3 double beds in 1 room???. The 'continental breakfast' was served in a plastic basket in a paper bag. Definitely did not live up to what was advertised.

Close to the station Sheets & towles were clean.

Stayed in December 2023

Shower valve system should be replaced with a modern one since it took me a couple of minutes to get the right water temperature. Beds a bit uncomfortable.

Very good location, few minutes away from underground tube station and some restaurants nearby. Very helpful staff who immediately changed electrical kettle which was faulty and TV fixed right away.

Stayed in December 2023

Awful Drain smells coming from bathroom

Location and balcony.

Stayed in December 2023

Light over bed didn’t work no fan for ventilation noisy tube or train rattling windows till midnight and starting at 6:00 am

Breakfast was good for a continental breakfast

Stayed in November 2023

The size of rooms and breakfast

The hotel was OK but could have made bit more clarity about breakfast wasn't notified about it been in your room there was 4 of us and no wear fir us all to sit and not much choice not even asked what we would like so 2 people in part could eat was allergic to some stuff and when asked for something different says didn't have

Stayed in November 2023

Breakfast, room size, beds, no lift.

Well located.

Stayed in November 2023

Noise from the trains Room was very small

Booked at very short notice

Stayed in October 2023