Pacific Mall, Jakhan, Rajpur Road, Dehradun, 248006 Dehradun, India
#59 of 141 hotels in Dehradun
Guests' ChoiceBased on 100 hotel reviews
7.5Cleanliness
8.3
Comfort
8.1
Location
9.0
Facilities
7.6
Staff
8.3
Value for money
7.1
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End of dialog contentReviewed: 3 June 2024
Vivek
India1. Service was slow. 2. Basic aminities not up to the mark. (a) Comb was of poor quality. It scraped my scalp. (b) Wanted to note down a telephone number. Could not find any paper / pencil to note down.
Its location
Stayed in May 2024
Reviewed: 30 May 2024
Surinder
Indianeed to cleanup a bit
good location
Stayed in May 2024
Reviewed: 25 February 2024
Sarva
IndiaSumptuous and tasty excellent presentation
Stayed in January 2024
Reviewed: 21 November 2023
Jayant
IrelandThe hotel room was far away with elevators only available at the opposite end of the room. It was always a 200m commute everytime we got out of the room.
The property is at a prime location.
Stayed in November 2023
Reviewed: 18 November 2023
Ranjan
IndiaGòod Location , Staff is very good
Stayed in November 2023
Reviewed: 2 October 2023
Sandip
IndiaReception staff with odd behavior
Breakfast
Stayed in September 2023
Reviewed: 16 May 2023
Rahul
IndiaPrice was little high as per amenities. No swimming pool.
The Ambience and Food was good
Stayed in May 2023
Reviewed: 10 April 2023
Kirti
IndiaAt the time of booking it was shown in facilities that Wi-Fi is free but during checkout they charged us Rs 2795/-. I think that not fare and I will go for some legal action against them or booking.com
Location
Stayed in April 2023
Reviewed: 1 April 2023
Vijay
United Statesfront desk lady. very inexperienced
mall inside
Stayed in April 2023
Reviewed: 13 February 2023
Rohin
IndiaExcellent location. Good staff
Stayed in February 2023
Reviewed: 28 November 2022
Abhijit
IndiaThe Wi-Fi service was poor, service by the reception were not up to the standard of the hotel, for example repeated requests for a simple band aid,never turned up.
The location,the rooms were nice and clean.
Stayed in November 2022
Reviewed: 23 June 2022
Dharmpal
IndiaLocation of the Rooms on two floors in an L shaped corridor with only one entrance & exit may be a trap in case of any fire or earthquake. There are no Guidance for the Hotel guests on this. Guests on 5th Floor have to walk long distance to go to the Restaurant at the 4th floor.
Location, staff helpfulness, courtesy & the food quality at their Citrus Restaurant is just outstanding.
Stayed in June 2022
Reviewed: 4 June 2022
Vaidya
IndiaNice location. Clean and comfortable
Stayed in June 2022
Reviewed: 22 May 2022
Jyothsna
United Statesstaff were not very helpful, in particular the early morning staff . Were rather indifferent when we asked about trying to help us get a cab in the morning ( advance booking ) The receptionist that was present on the day we checked in and on the previous night was helpful, cannot say for the rest of the staff
location
Stayed in May 2022
Reviewed: 15 May 2022
Sakthi
IndiaRoom service could have been better, restaurant team is very slow that you order for lunch it comes for evening snack time. Qty is very less.
Prime location close to mall, good views and clean
Stayed in May 2022
Reviewed: 22 April 2022
Joseph
IndiaNone.
The hotel is in a nice location close to pacific mall. So you have plenty of options for dining out and shopping. Staff are very friendly and room was clean and spacious. Overall a good experience.
Stayed in April 2022
Reviewed: 6 March 2022
Shahi
IndiaThe rates were too high
Stayed in February 2022
Reviewed: 31 January 2022
Prakriti
IndiaNot at all value for money. Very basic facilities for a very high price.
We were headed to Mussoorie the next day and hence the location suited us
Stayed in January 2022
Reviewed: 28 December 2021
Parth
IndiaThe hotel needs a huge overhaul. The resturant needs a complete redo... From breakfast to menu and the setup. The place has started falling apart. For the price I paid... More expensive than a 5 star in Delhi... This hotel is just NOT value for value for money in its current form.
Great location. Helpful staff.
Stayed in December 2021
Reviewed: 6 December 2021
Devangee
India-
-
Stayed in December 2021
Reviewed: 24 May 2024
Shree
IndiaRoom was spacious with lovely view, very neat and clean, washroom was very tidy
Wasn’t included in the package as I left the hotel before 0600 hours but dinner was good
Stayed in May 2024
Reviewed: 20 May 2024
Rohit
Indiaonly hotel on the way on main road for masoori.
Not good room as expected and also room given due to mall and gaming zone very noisy. Food quality very poor.
Stayed in May 2024
Reviewed: 29 December 2023
Tanu
IndiaThe experience was truly exceptional! We loved the location and were impressed by the outstanding hospitality. I must give special recognition to Mr. Rohit at Citrus Cafe, whose service was extraordinary. Additionally, they graciously extended my stay by an extra 2 hours at no additional cost.
Stayed in December 2023
Reviewed: 18 October 2023
Vivek
IndiaThe executive room window overlooks the food court of the mall, there is no natural light coming into the room and it's disgusting to have a so called executive room facing an enclosed food court.
Location was good
Stayed in October 2023
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