Bristow Road, Willingdon Island, 682003 Cochin, India
#35 of 204 hotels in Cochin
Guests' ChoiceBased on 1279 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
7.8
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
8.1
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End of dialog contentReviewed: 19 May 2024
Lal
IndiaBreakfast needs to be improved. Door had problem as not closing automatically had to push.
Stayed in May 2024
Reviewed: 10 May 2024
G
IndiaThe customer service needs to be better; in terms of housekeeping & in-room dining. They need to know which room to allot as per customer ask; and how to lay the food as well.
The location
Stayed in May 2024
Reviewed: 22 April 2024
Sony
IndiaReception area can be more vibrant
Food was good and response of staff was excellent. The F & B team lead by Abel and other staff Maitree were super.
Stayed in April 2024
Reviewed: 17 April 2024
Dildaar
New ZealandIt’s a bit dated the building will do good with some renovations or spurs up . Will be nice if they offer free city shuttle or shuttle services on a good price .
Ambiance , it’s quiet and far from hustle and bustle of the city , beautiful pool , exceptional staff very attentive and great at their job . They have a young and aspiring crew which I see as a plus .
Stayed in April 2024
Reviewed: 16 April 2024
Ann
United KingdomRooms were outdated and dark
Lovely pool, delicious breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Mohammed
United Arab EmiratesNothing
Breakfast and swimming pool
Stayed in April 2024
Reviewed: 15 April 2024
Cecilec83
United Arab EmiratesThe pool was very hot. Not refreshing. The restaurant service was very slow. There's a military airport just next to the hotel so you can hear helicopter and planes flying over all day. There was some renovation work done by the pool during the day that made some noise during our stay. It's a bit far from Fort Cochin.
The hotel is beautiful, the staff is very nice, the food options for breakfast is great. Options for lunch and dinner are more limited but the food is good. The pool is big. The bed is comfortable.
Stayed in April 2024
Reviewed: 14 April 2024
Antu
IndiaOverpriced. Especially the dinner buffet which charged 1750rs per person. Not value for money.
Clean & neat ambience, well maintained. Proffessional staff & service. Rooms are also well maintained.
Stayed in April 2024
Reviewed: 13 April 2024
Teddy
Mauritius.
..
Stayed in April 2024
Reviewed: 10 April 2024
Jibin
United Arab EmiratesNo casting was possible on the TV! The TV was LG but the remote was Jio! I wanted to watch a basketball game which was available on my phone
The greenery!
Stayed in April 2024
Reviewed: 7 April 2024
Justus
GermanyNoisy rooms due to connecting door to other room, warm hallways, air condition without “just fan” function, smelly aircon
Very helpful and friendly staff
Stayed in April 2024
Reviewed: 5 April 2024
Greeshma
IndiaOverall all nice experience.
Stayed in January 2024
Reviewed: 2 April 2024
Janet
United KingdomNo balconies
Staff, ambience, pool
Stayed in March 2024
Reviewed: 28 March 2024
Surjit
United KingdomThere was maintenance work being carried out around the pool area.
The staff were excellent and helpful.
Stayed in March 2024
Reviewed: 21 March 2024
Oleksandr
UkraineShower was combined with the bath tab. Water was leaking onto the bathroom floor when taking shower. The hotel is located next to the military airbase, so often you hear planes flying low over the hotel. The area around the hotel is not feasible for walks.
Nice reception experience and SPA.
Stayed in March 2024
Reviewed: 20 March 2024
Sue
United KingdomThe area wasn't great, but very quiet. Transport needed for every journey, but ubers/taxis/tuk tuks are very cheap.
The staff were brilliant, couldn't do enough for you, always polite and accommodating. The pool was terrific, food was good, and the room was comfortable. We were treated on our wedding anniversary to a free meal, and the chef made us not one but two cakes for the occasion.
Stayed in March 2024
Reviewed: 18 March 2024
Pandya
IndiaLocated little far from main city
Very good hotel and stay. The food and service was exceptional. We had a great time. Staff was very accommodating for all our requests
Stayed in February 2024
Reviewed: 14 March 2024
Stephen
United StatesLocation
All meals were good, service, gym, massage etc…
Stayed in February 2024
Reviewed: 11 March 2024
Main
United KingdomSmall niggle would be looking for fruit juice glasses and cold plates at breakfast and the final one would be the crazy high prices charged for any drinks in and around the hotel.
Great to stay at The Trident again in Kochi, so so relaxing and fantastic staff, the hotel is located on Willingdon Island and as many people mention you are in an industrial area which can be a little off putting for some guests. There is a taxi company which is manned 24 hours a day just 150 metres outside the main entrance of Trident (turn right and then first right) 1700 rupees to the airport in a very clean comfortable a/c car, reception know the number. Ferry Station to Fort Kochi or Ernakulam, 25 minutes walk or tuktuk.....Ferry fare is "6" rupees either way......extortionate!!!! Fantastic stay Trident and I shall see you next year as part of my 2 month India visit.
Stayed in March 2024
Reviewed: 4 March 2024
Beena
United StatesThe furniture is a little outdated.
Excellent customer service. Very tasty food. Nice pool and spa. Great location to Fort Kochi sights and day trip to Alleppy.
Stayed in February 2024
Reviewed: 3 March 2024
Jan
United KingdomAt check in all the paperwork I’d been asked to email wasn’t referred to so had to do it all again and early check in requested and agreed not known at hotel Disappointing hot non Indian breakfast - one dish unavailable replacement dish was lukewarm and not good. Pastries were a little stale too Tea not hot enough
Friendly staff Excellent evening buffet
Stayed in March 2024
Reviewed: 26 February 2024
Depika
United KingdomIt’s in the middle of a construction site street with nothing about. Only way to get to the port is a 45min walk in scorching heat along a construction road. There was also spontaneous construction in the hotel which blocked some corridors. Didn’t really bother me but it felt very “india”. Bathrooms poorly designed so don’t drain and you stand in 10cm of water during your shower. Shower doors open the wrong way. Like I said - very India ;)
Great staff & pool.
Stayed in February 2024
Reviewed: 26 February 2024
Kiran
Saudi ArabiaThere was no lake view
The stay was excellent. Location: Good.
Stayed in February 2024
Reviewed: 25 February 2024
Surabhi
IndiaVery inflexible property. I had late night flights, so was made to have reservations for both the nights of flight. Wasn't offered early check in ,or late check out for even one time. Have not had a hotel do that before. 2 extra nights of booking. Also, far from Fort Kochi side. No Water/ beach front access,so doesn't get any cooling sea breeze.
Clean, comfortable. Helpful staff.
Stayed in February 2024
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