Beautiful place with amazing garden, very good location close to Ostuni, personel very helpful an nice

Stayed in September 2023

Its a little bit of a walk into the main square about 30 minutes or so. So we went by taxi which cost 20 euros each way. the restaurant in the hotel was not in operation except for breakfast which means you have to go into town for a restaurant. It would be a big difference if the restaurant was open even just for dinner. No bar but staff at reception would provide any drink required. That worked fine for us but you suspect at other times they may be busy checking people in.

The hotel is an old mansion in very nice condition. The grounds are very good and there is an excellent swimming pool. We enjoyed sitting out on our patio overlooking the gardens. A lovely spot for a drink. Breakfast was good with a reasonable choice. Staff were all friendly and helpful. Especially the gentleman on reception who arranged a taxi for us and had us call him when we wanted to return by taxi. The building is very lovely and the staff are excellent.

Stayed in September 2023

Dogs barking in the middle of the night !

Friendly staff. Great room with outdoor seating area.

Stayed in September 2023

A bar and restaurant for an evening meal would have been great, as walk into the centre of Ostuni took 20-30 minutes!! Didn't use car as parking difficult.

Comfortable room with great terrace. Fantastic pool. Plentiful breakfast. Lovely grounds. Pleasant and helpful staff. Lovely period property.

Stayed in September 2023

Our tired bedroom

The staff were lovely, particularly Anna who helped us with breakfast. Everything was very nice except our room which was tired. Which was surprising as our bathroom was very modern

Stayed in September 2023

I do so hope this hotel can achieve its full potential some day - it would be great to see the restaurant re-open and a little more buzz about the place. It needs a little investment and should be a real reference point in Ostuni.

I am very fond of this hotel. The building itself is like something from a Wes Anderson set…. in a good way! Very charming, yes, she’s a little frayed around the edges in some places, but that is to be forgiven. The staff are just the best - efficient but so warm and helpful without being intrusive. If you come with a car this is just the best place - on the edge of the city with plenty of parking onsite. Peaceful, beautiful grounds.

Stayed in September 2023

Room was not cleaned properly, the floor was not clean. The bathroom was not fully cleaned. Toilet seat not clean. The restaurant was closed there is no bar in the hotel. There is no lift. The break fast was quite sparse. No tea,/coffee facilities in the room. The hotel appears to be run on a shoestring budget. Definitely not worth the money.

The pool and the gardens. The reception staff were helpful and friendly especially Sonia and Georgia.

Stayed in September 2023

Cleanliness could have been better. Our room was always well cleaned and we couldn’t complain here, however the pool itself wasn’t cleaned every day.

Novacento is beautiful hotel in a stunning setting. There aren’t many hotels in Ostuni with a pool so this was a real find. The staff were exceptional and could not do enough for us. We were so sad to leave!

Stayed in August 2023

The pool, property, staff

Stayed in August 2023

The hotel is up for sale and the outdoor facilities are very tired. The owner is clearly not putting any money into it, and the staff are doing their best with the facilities. The rooms and bathrooms and comfortable, but there is no onsite restaurant for the evening at the moment, and the pool area/ chairs are very worn and in need of replacing. The staff were excellent.

The hotel staff were incredibly welcoming and helpful, nothing was too much trouble. The food (breakfast and the light lunch) was very good.

Stayed in July 2023

The pool wasn’t clean, full of dead flies. The air conditioner didn’t work well so we had a few sleepless nights. The rooms need decorating. If these small things were done then it would be lovely.

The property is a really beautiful old period property with a nice pools and grounds. The staff are amazing, just the nicest people but they are definitely understaffed.

Stayed in July 2023

So, although the hotel was pretty and the staff were fantastic there were some downsides. The hotel is on the outskirts of Ostuni in quite an isolated place. The nearest shops are just about within walking distance but only just! The centre of Ostuni is NOT within distance and there are no buses. The taxis are super expensive, even more pricey than the UK! We spent more money on taxis whilst here than we did on food and drink! The hotel staff were very kind and gave us a lift into town a few times, but this wasn't an official service, it was just them being nice so lots of times we HAD to use a taxi. The hotel is beautiful but doesn't have a bar or a proper restaurant. Considering it's so isolated from the town this is a real negative. The hotel does offer cold continental style breakfast, which was very nice, but served buffet style in a sort of function room. We ate ours on the terrace which was very pretty. There is nowhere to get drinks at any point apart from at breakfast. The staff again are very lovely and will get you a drink at reception but I was conscious at all times that this was an "unnoficial" service and being done out of kindness and Italian hospitality! There is no proper bar anywhere, even by the pool, so we managed to cadge a lift off some other guests who had a hire car so we could go to the supermarket. We bought drinks and kept them in our room, then had to go up to get a drink every time we wanted one. Not ideal. If you are brave you would be much better off with a hire car. The lack of a bar and a proper restaurant was only such a problem because the hotel is so far away from centre of town. If the location was better they could've got away with it. As it is unfortunately I probably wouldn't go back, but this does not reflect on the staff at all, who, as I've said were brilliant and tried so hard to do everything they could to help and counteract the lack of facilities at the hotel.

A beautiful old Manor house on the outskirts of Ostuni that was renovated into a hotel 20 - 30 yrs ago. It was renovated sympathetically to the era in which it was built and both the interior and grounds were beautiful. Not modern at all. Very Rocket St George style design (Google it if you havent heard of them). The pool area was really nice. Quite basic, but clean and lovely. The landscaped gardens were beautiful. The hotel was clean, room was nice. I had a basic room which had a fridge, an ensuite bathroom and great aircon, but no balcony, just a window. My parents had a superior room which was bigger and had access to a communal balcony. The staff were what made this hotel. They were absolutely LOVELY. I mean, they were so, SO nice, friendly and clearly liked their jobs. They couldn't do enough for me or my mum and stepdad the whole time we were there.

Stayed in June 2023

A lovely stay in Ostuni. Beautiful pool set in a big park with trees. Charming and efficient staff.

Stayed in June 2023

Bed was hard. The AC, as hard as it tried couldn't get the room to a comfortable temperature. At night it was too warm in there.

Staff was great. Place was quiet. Pool, deck, common areas were very nice. I'd stay here again.

Stayed in June 2023

No proper bar and restaurant and the room we stayed was a little small.

The beautiful building, gardens and pool area . The staff went above and beyond to make our stay , one to remember . From the reception, Sonia and Georgia to Anna and Luigi they were all great .

Stayed in June 2023

Food selection for breakfast could be better. 22'' TV is to small. Tiny bathroom.

Staff was incredibly helpful and friendly. Charming building surrounded by lawns and flowers, btw gardener is doing great job. Spacious and beautiful swimming pool. Free parking. Location a few minutes driving distance to the Ostuni center.

Stayed in June 2023

The place lacks a lounge bar. and afternoon drinks and snacks are a little expensive. While Ostuni is close by, traffic is heavy and parking in town can be challenging, You can walk in but a section of the road has no pavement, and can be a little treacherous. Taxi into town, although a short ride is on the expensive side at 20 to 25 Euros.

This is a unique hotel which is well situated for exploring the area. Breakfast was fine. The staff were excellent indeed, I would particularly like to recognise Marilyn, she has a wealth of local knowledge and is very helpful. In my opinion, she went above and beyond to help us on our last day at the hotel

Stayed in September 2022

The hotel bed was a little uncomfortable and the fountain by the breakfast terrace was empty (potentially due to restoration) which would have been lovely if it worked.

The staff went above and beyond (a special mention to Merilyn who went out of her way - even preparing us something to eat when we arrived at midnight!) The hotel breakfast was great and the quality was good.

Stayed in September 2022

-Staff were extremely friendly and went put of their way to meet any requests. Special mention to Merilyn who was gave us great ideas for trips and better understand of area. - location is walking distance (about 20nins) to ostuni, but also very peaceful if you fancy a chill day by the pool. - lovely breakfast.

Stayed in August 2022

The beds could be softer

Excellent stay, staff above and beyond to help you in anything you need. Like a family.

Stayed in September 2022

Pool is amazing!

Stayed in July 2022

poor food service

beautiful place

Stayed in July 2022

Internet/WiFi is bad. No bar or restaurant after 3 pm. Old Air Conditioner was not copying with Puglia hot summer Bed and mattress is old and not very comfortable

Friendly and helpful staff, Marilyn, Francisco, Lucia. Room view was wonderful. Good breakfast.

Stayed in August 2022

Aircon was just adequate ... scorching days of 38c Onsite restaurant not operating The on-site bar rarely open Mix up with bookings via bookings.com meaning that we did not get the room class that was stated

staff were lovely Breakfast was very good by Italian standard Good pool in a pleasant garden well maintained gardens and infrastructure

Stayed in July 2022

Size of our room Quite dark

Plentifulb

Stayed in June 2022