Viale Roma 10, 37018 Malcesine, Italy
#10 of 84 hotels in Malcesine
Guests' ChoiceBased on 44 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.9
Facilities
9.3
Staff
9.6
Value for money
8.8
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 16 May 2024
Lucy
United KingdomLocation is amazing. So close to the main restaurants and shops. The view of the lake is exceptional. Stunning hotel.
Stayed in May 2024
Reviewed: 9 May 2024
Rastko
SloveniaNo tea/coffee maker in the room; only one pillow on the bed.
The location - the proximity of city center, the sweeping views over the lake; highly professional staff; excellent breakfast
Stayed in May 2024
Reviewed: 17 October 2023
Nathaniel
United StatesCan’t say enough good things about this place. Staff, location, room, and value are all top-notch. Would stay here again in a heartbeat for any future trips to Lake Garda.
Stayed in October 2023
Reviewed: 14 September 2023
Hayley
United KingdomNothing and I really don’t think anyone could find a fault
The luxurious design is so chic and the attention to detail is second to none. You feel like you are the first people to stay in your room as the decor is immaculate and the cleanliness is the best we’ve ever observed. The breakfast offers a wide choice with something for everyone in a wonderful dining room overlooking the Lake and the lunch on the terrace lovely. The position of this hotel is breathtaking with a terrace that juts out into the Lake with amazing views. Our room had a lovely Mountain View which we enjoyed as an alternative to the Lake. The team at this hotel are friendly and helpful. It’s clear that everyone who works here is passionate about this beautiful hotel.
Stayed in September 2023
Reviewed: 22 July 2023
Jessica
United KingdomLocation close to but not in the centre of Malcésine. It is on the lake and far away from the main road. Own car parking space 10 metres from the hotel. Lovely simple room with comfy bed and Door onto the terrace, with easy access to the warm pool and to the lake itself. Friendly, helpful staff who brought us drinks on the terrace if we requested them. Wonderful views across the lake and to the Harbour in Malcésine where the boats arrive
Stayed in June 2023
Reviewed: 9 July 2023
Malcolm
United KingdomAll was good.
Location and room excellent. Lovely breakfast, perfect start for the day.
Stayed in July 2023
Reviewed: 18 June 2023
Mark
United KingdomFantastic staff, location and venue.
Quiet atmosphere
Stayed in June 2023
Reviewed: 14 May 2023
Zara
United KingdomPool is tiny and unheated. Given the lake is very cold all year round, it doesn't make much sense to have an unheated pool.
Hotel spotlessly clean, beautifully decorated and in a brilliant location. Breakfast was delicious and staff were very friendly. Amazing views from the hotel.
Stayed in May 2023
Reviewed: 6 April 2023
Rotem
IsraelThe staff was very nice, and the hotel was very clean.
Stayed in April 2023
Reviewed: 15 August 2022
Richard
United KingdomAircon in our room was ineffective and quite noisy, even after reset.
The lakeside setting with garden and terrace was beautiful. Great breakfast with lake views. Two minute stroll to harbour, centre, shops, castle, restaurants etc. Bright, airy and super clean. No noise from dining room above our room.
Stayed in August 2022
Reviewed: 25 June 2022
Christine
United Kingdomnothing
perfect position, very friendly staff
Stayed in June 2022
Reviewed: 24 June 2022
Lara
GermanySuper friendly staff, great breakfast and dinner, close to Malcesine center, beautiful view and nice loungers and lake entry for a swim. We really enjoyed our stay!
Stayed in June 2022
Reviewed: 10 June 2022
Pamela
United KingdomNothing we didn't like, we just wouldn't have described the room as a "junior suite" it was more of a spacious room.
Lovely hotel, really nice breakfast overlooking the lake :-) Location could not have been better! Nice modern room, ours was a junior suite so the size was good. Although very expensive in comparison to other places we have stayed, we were happy with everything so no complaints! The staff in particular are a huge asset to this hotel.
Stayed in June 2022
Reviewed: 15 May 2022
Katherine
United KingdomHonestly missed a kettle in my room ,must be an English thing!
Location was perfect ,just a short walk to the centre of the town.Room was spotless ,with a very comfortable bed. Views were incredible from our room. Staff go out of their way to help.
Stayed in May 2022
Reviewed: 11 May 2022
Hargadon
United KingdomUnfortunately, no english speaking channels working due to poor weather and our new toilet leaked a bit when flushed . Also the description of the room indicated a private terrace, in fact it was a small bit of a terrace which had a roped off section and the rest was open to other occupants. Fortunately, not busy so not an issue but worth making this clearer to avoid disappointment.
The hotel was spotless and the staff were very pleasant. The room was quite compact but the shower was great and the hotel is in a very central location.
Stayed in May 2022
Reviewed: 3 November 2021
Emily
United Kingdomnothing
loved this stay - the team were the best ever and the location and the lake side terrace we're exceptional. really high standards. made for the perfect stay.
Stayed in October 2021
Reviewed: 30 October 2021
Bogdan
RomaniaFelt quite weird at the check out when they asked us to wait until they check the room. Never happened to us in a long time, left a bitter taste. Hope they stop this practice, we chose not to ruin their rating for this. Shower had a draining issue, assume it is just wear and tear at the end of season, anyhow not something we could not manage.
Probably the best lake view you can get on Garda Lake area, as this hotel is just on the brink of the waterline, A small pontoon with sunbeds accessible to all hotel guests. Restaurant is also overlooking the lake, so breakfast experience is also uplifted, really unique. We booked a junior suite with mountain view, however we were upgraded to a standard room with lake view. The room itself is quite small, but the view was indeed spectacular. Good quality materials & design, comfortable bed. Breakfast very tasty, with good variety and delicious croissants.
Stayed in October 2021
Reviewed: 27 October 2021
Fiona
United KingdomEverything! Jasmine and all staff went above and beyond to make our trip perfect. The hotel is in a great position to explore local towns; the breakfast and evening dinner is exceptional and enjoying drinks on the terrace was a highlight.
Stayed in October 2021
Reviewed: 24 September 2021
Judith
United StatesThe room was a bit small but the lovely balcony gave me extra room.
This is a beautiful hotel with great public areas to enjoy the lake. The staff were especially helpful and made my stay very special. I highly recommend this hotel.
Stayed in September 2021
Reviewed: 9 August 2021
Miranda-alvarez
GermanyAmbience of side street terraces. Breakfast could use a few more gluten-free options. Lack of parking places and not advising of reserving one in advance.
Recommendations for dinner and other. Great barwoman (receptionist); excellent drinks.
Stayed in August 2021
Reviewed: 20 July 2021
Timo
GermanyGreat service, Great view on the like, closed to the city center. Nice drinks. Nice garden
Stayed in July 2021
Reviewed: 26 August 2023
Freyan
United StatesAs a heads up to guests checking in after a road trip with any carryover meals, no outside food is allowed on the property per the policy.
Excellent location; easy access to water / beachfront location is worth the premium $. Good breakfast and in the heart of a charming town.
Stayed in August 2023
Reviewed: 1 November 2022
Zhanna
Austria240 € per night and they charge additionally for a cup of just ordinary water. Rude yelling manager. Definetely not recommend.
Stayed in October 2022
Reviewed: 16 October 2022
Kfir
IsraelWe ordered a room with a view to the lake but when we arrived Marco, the manager told us that we don't have the room we ordered and the options are either have a downgrade to a room facing the mountains (which actually to a tree and the road, not really a view) or upgrade for more money to a suite to the lake. We told him that it was their mistake and they should not charge more but his replies were cynical. Since we arrived late at the evening, it was too late to find another hotel with view to the lake so we had to take the suite with the extra payment.
The view is beautiful (I guess from every point to the lake it is beautiful) and the suite is comfortable.
Stayed in October 2022
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