Salt Coppers, Runaway Bay, Runaway Bay, Jamaica
#5 of 7 hotels in Runaway Bay
Guests' ChoiceBased on 1133 hotel reviews
7.3Cleanliness
7.9
Comfort
8.0
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.6
Free WiFi
7.0
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End of dialog contentReviewed: 4 June 2024
Tai
United StatesMy room key didn't work for me and my guest and I had to go back to the front desk to get it recoded.
The kids zone was amazing
Stayed in June 2024
Reviewed: 24 April 2024
Judy
United KingdomThere were a list of problems we had from arrival until departure which shouldn’t happen in this class of hotel however the staff were very helpful and always quick to solve them.
The activity options The varied food places to eat The hotel families The beach
Stayed in April 2024
Reviewed: 23 April 2024
Geddes
JamaicaBartenders were not very nice towards jamaican nationals.
Food wasn't aiibthat great,except for Saturday evening.
Stayed in April 2024
Reviewed: 9 April 2024
Luther
United StatesDinner and Breakfast
Stayed in March 2024
Reviewed: 1 April 2024
Sasha
GuyanaSales staff in the lobby
Entertainment staff are all amazing!
Stayed in March 2024
Reviewed: 23 February 2024
Kemeasha
United StatesI didn’t like the room. It’s not properly cleaned and the glass and cups were dirty. The pillows and sheets had stain marks on them.
The property is located in an amazing area. The grounds are well kept.
Stayed in February 2024
Reviewed: 21 February 2024
Sadie
United StatesThe noise very early in the morning outside our door. The staff and the carts are loud late into the night and then early in the morning.
The facilities are wonderful. The food was great. Service excellent.
Stayed in February 2024
Reviewed: 4 February 2024
Christina
FranceResort is too isolated. The only way to see something outside of resort is to book excursions, which gets pricey quickly. Beachfront isn’t spectacular. Slightly better on the luxury reserved beach (more sand, less seaweed). Biggest disappointment was lack of waterfront restaurants. Resort is waterfront, but most restaurants are indoors. Lastly, food was very repetitive and not particularly good.
Generous room size. Attentive and pleasant staff. The property was average, so nothing really sticks out. I think our experience would have been slightly better if we had booked a renovated room. To be fair, we don’t usually do all-inclusive, but this was for a family occasion (wedding).
Stayed in February 2024
Reviewed: 1 February 2024
Gayle
United Statesthey need remodeled the equipment they too old fashioned for eg. the television
the property was clean and the food good
Stayed in January 2024
Reviewed: 25 January 2024
Evon
JamaicaParking is horrible.
Customer service
Stayed in January 2024
Reviewed: 19 January 2024
Adonjah
JamaicaWe did not get an orientation so we did not find the club and the village until our last night.
The food and the staff were great .
Stayed in January 2024
Reviewed: 3 January 2024
Sylvia
JamaicaBit slow sorting out issues Rodizzio restaurant did not work for us. Having to collect food and wait for meat food was cold.
Once room choice was sorted it was lovely. Loved the beach and the aqua aerobics class.
Stayed in January 2024
Reviewed: 2 January 2024
Michael
BelgiumClean
Stayed in January 2024
Reviewed: 31 December 2023
Barrington
United StatesSome staff service wasn't friendly
Stayed in December 2023
Reviewed: 28 December 2023
A
CanadaI was surprised that they have now limited the number of Alacarte to 1 for 3 nights stay, 2 for 5 nights stay etc. Its no longer an option either, if you are being TOLD the restaurant they pre-selected for you. As, a result we did buffet for the entire stay. The Junior Suite has 2 lights in the bedroom area and no light in the sitting area... that was quite odd. Beware of their time share, they promote flexibility, but at time of booking, wants you to book 2 yrs in advance (nothing special).
Fourth visit. We love the location, amenities and the various dining options,. A-la-cart is usually a hit or miss (nothing to rave about).
Stayed in December 2023
Reviewed: 23 December 2023
Kimmy
United StatesCheck in process is too slow, there was always a crowd at the front desk, the agents need to move a little faster, it should not take an hour or more just to check in especially when I had pre-checked in online. The room had cigarette smoke scent coming from the AC vent and it was unbearable because it irritated my allergies so I had to change rooms. Some of the walkways around the pool area and the steps are too slippery when wet.
The buffet had a good variety of options to choose from The room was spacious and the bed was very comfortable The pool is absolutely amazing, it is very big so everyone is not confined to a small area
Stayed in December 2023
Reviewed: 20 December 2023
Robin
United StatesThe poor lighting in the rooms, lack of ventilation in the bathroom, the humidity in the hallways, old fixtures and the elevator was super small and old
For the most part, the resort is super nice.
Stayed in December 2023
Reviewed: 18 December 2023
Stacy-ann
United StatesWorkers are extremely loud. Some of the bell men are not courteous.
The room needed an upgrade in appearance. Didn't like the location of the room.
Stayed in November 2023
Reviewed: 5 December 2023
Adrianna
JamaicaThe food could be better.
The amenities.
Stayed in December 2023
Reviewed: 5 December 2023
Dominique
United StatesTub was dirty and roof was leaking water
Customer service was excellent
Stayed in December 2023
Reviewed: 30 November 2023
Roseanna
United StatesFood… there was 20 of us and all have been sick.
Pools were great, beach was great. Staff was great.
Stayed in November 2023
Reviewed: 28 November 2023
Angelia
United StatesThat they did not allow visitors even if it was just for a few hours. The main buffet food was not that great. It lacked a lot of flavor. It tasted very commercial. Even the Jamaican food was very bland. Thankfully, there’s the snack bar and marketplace that made eating at the hotel more pleasurable. I do feel that it is overpriced. The bathroom decor is outdated.
The security is top of the line. I felt very safe from the day I checked in to the day I checked out. I loved the sports bar, the music, and the location of the hotel as it was close you the activities we needed yo do outside of the hotel. The staff were great!
Stayed in November 2023
Reviewed: 23 November 2023
Angela
United KingdomBuffet same every day Staff were surly and not very welcoming in the dining areas
Comfortable rooms Lovely hotel and facilities
Stayed in November 2023
Reviewed: 16 November 2023
The
JamaicaThe food was mediocre. There were so many stairs. Elevators were only available for the luxury side of the hotel. Elevators are a necessity, not a luxury. Very little entertainment and very little to do except swim in the pool
The rooms were nice. They were clean and comfortable.
Stayed in November 2023
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