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Reviews of Hotel Grand Arc Hanzomon 3 stars

102-0092 Tokyo-to, Chiyoda-ku Hayabusa-cho 1-1, Japan

#208 of 1,381 hotels in Tokyo

Guests' Choice

Review score

Based on 326 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.8

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Showing 1 – 25

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Large (for Tokyo) room with a view, all needed facilities are available, good breakfast (European/Local). Location: nearest subway is 200 from the main entry, Imperial Palace - walking distance.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    9.0
    Wonderful location we cant wait to plan out next stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    I booked this hotel because of its location - so central. We had great views of the Tokyo skyline and the Gardens of the Imperial Palace; Tokyo Station was in walking distance along with a subway station which made using the subway so easy. Although the rooms were small by western standard, they were larger than some we stayed in during our holiday.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Great value and location
    • Business trip
    • Solo traveller
    • Deluxe Japanese-Style Room - Non-Smoking
    • Stayed 4 nights

    The hotel seemed slightly dated

    The view of the Imperial Palace and the location right next to it. I liked the tatami room.

    Stayed in April 2024

  • Reviewed: 28 May 2024

    8.0
    Great exp, 8/10 would reccommend
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    The rooms were located on higher floors, allowing a great view of the Imperial garden and the administrative buildings nearby. The breakfast was great, with 2 choices of western or hearty japanese meal. The room itself was a bit smaller than expected but not a mjor problem

    Stayed in April 2024

  • Reviewed: 19 May 2024

    10
    My stay was wonderful and I’m so happy I stayed in this excellent hotel .I’m very in this happy
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I had wonderful experience is this excellent hotel , super clean, quiet, wonderful breakfast, to be honest I Love everything about this hotel,anything I come back to Tokyo 100% sure will stay in this wonderful hotel .

    Wow!!! This hotel is exactly what is called excellent,beautiful,super clean, quiet,classy and also professional staffs oh! I forgot Location superb.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Overall satisfactory.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The smell of cigarette smoke on the 8th floor. It really spoils the whole experience.

    Clean, friendly staff, great location

    Stayed in April 2024

  • Reviewed: 15 May 2024

    9.0
    Very good room with a spectacular view
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is old fashioned and mediocre. It has not changed in the last 15 years. It would be great if they offered a buffet breakfast.

    Very good spacious room, with a nice partial view of the Palace. When I arrived around 12 my room was ready, a big plus!!The hotel did not charge me extra as so often happens in Japan. Location is near the Hanzomon subway station

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I wish I'd have stayed longer haha

    Wow!! This hotel was insane value for money. The view was incredible! The room was a very good size and it had everything you could ever need.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Very nice hotel in good location 👌
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No such thing

    Quite spacious rooms. Very clean. Very close to Honzemon metro station

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    An older hotel that is well kept and great location to tokyo imperial palace.
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 1 night
    • Submitted via mobile

    The tatami room is a bit dusty compared to regular room i stayed in japan. Lack of facility is okay because we spend most of the time outside. I was a bit disappointed when I knew the breakfast is at the 1st floor instead of at the 17th floor where we can enjoy the view of tokyo imperial palace (past reviews). And the breakfast set menu is basic but tasted good and presented well.

    Hotel is located above plaza building. The building is a nice classic plaza wedding venue. It has the feeling of past grand opulence.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Universal charging point in room would be a bonus.

    Lovely views , reasonably spacious rooms and convenient location near the train line to Shibuya. Felt more like a 4 star hotel. Decent breakfast available in the morning.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good hotel with brilliant views of the river and city. Clean and comfortable.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Excellent value
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I have to say it’s a quiet area and there aren’t many restaurants around.

    I had an exceptional view on one of the upper floors. The room was a decent size for Tokyo. The staff was extremely professional. Room is fully equipped with a lot of products. The metro was a few minutes away and Hanzomon is a small station which is easy for a first timer in Tokyo. It goes to Shibuya pretty quickly.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Outstanding view from the room, service was excellent, and the staff was very polite and efficient.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Good view, nice staff, quiet but still closed to train station.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    They don’t have coin laundry .

    An excellent view of Imperial Palace from the stay room. Running along the palace is a must for whoever likes run with a beautiful scenery. Quiet and safe , only 7 minutes walk to the nearby Metro station. Hotel staff is very helpful and nice.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Great hotel with great view
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    I don't recommend the breakfast - it's a bit pricey and the servings aren't like the picture. The hotel does have a laundry service through the front desk, but it does not have a laundry space or coin laundry within the hotel.

    Large room compared to others in Tokyo, beautiful view of the city, comfortable bed (but still on the harder side), excellent service from hotel staff (some speak English too). Highly recommend the Japanese restaurant "Mon" - great food and sake, and wonderful service! The hotel is close to Hanzomon Station on the Hanzomon Line so you're never far away from anything. Convenient stores, some restaurants and a coin laundry are within walking distance.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Japan Trip 2024
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    If anything, it may be sometimes the room seems a bit dusty - not entirely sure why

    Great location - close to Hanzomon line which can get to most key locations in less than 15 mins - next to imperial palace - great views and also for keen runners is a great 5km track - Relatively spacious room for 2 people - Nice Bathroom with bidet

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Highly recommended
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We love everything. Our room had a great view and the staff are amazing. We highly recommend it.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Very nice japanese hotel with a great view in perfect location with excellent service.
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 3 nights

    tiny room

    View, location, hotel, bathroom

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Perfect stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 9 nights

    For this money I'd expect a bit more diversity at breakfast. But still breakfast was good and enough to fill full.

    Everything was just great! The neighborhood is so calm and quiet! Tokyo metro, Family Mart & 7/11 and Tokyo Imperial Palace are only 3-4 min on foot. Clean room with perfect view, big bed, comfort pillows, polite and friendly staff everywhere (restaurant, checkin, cleaners). The room size is bigger than usual in Japan. I'd definitely stay in this hotel next time!

    Stayed in March 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very central and close to main attractions

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Good room, great staff, nice hotel at an affordable price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of nearby restaurants.

    Located across from the Imperial grounds.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Lovely stay in Tokyo
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast options are somewhat limited but not bad. Its not mega central but around 4 stops to Shibuya and the metro is around a 5 min walk so not a big issue.

    Nice room with amazing views of the river and city from the 16th floor. Nice bathroom amenities too and staff at breakfast were quick and attentive.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Close to Tokyo city centre

    Stayed in March 2024

Showing 1 – 25

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