The location is good, close to Kyoto station and a few convenient stores. We had a chance to wander around the neighbourhood and it was nice! The room is in a decent size and clean. We loved the complimentary matcha there!

Stayed in April 2024

Small toilet but that’s comment for Japan hotels

Friendly staff, location and cleanliness

Stayed in May 2024

Staff were fantastic. Really enjoyed the more traditional style of mattresses on the tatami mat floors. Was a 10 minute walk from kyoto station. Would recommend.

Stayed in May 2024

In my room I couldn’t get a good wi fi signal but I guess it was only in my room

It’s very close to the Kyoto station, the staff is great, the breakfast was very good

Stayed in May 2024

Quite light in the room - traditional room no curtains. Suggest bringing sleep mask if that would bother you

Excellent location close enough to Kyoto station. Staff very helpful. Was able to send luggage to and from hotel. Very clean.

Stayed in May 2024

The Japanese breakfast is very yummy and the host is excellent and easy to communicate. The location is very good with nearby train station and bus stop plus walking distance to attractions.

Stayed in May 2024

What I didn't like? Nothing. They also have a photo booth with umbrellas and swords (not real though), they also provide a yukata and how to wear it.

When I first stepped into the place I was greeted by the most adorable young woman just like in the animes. All the staff can speak english but you put a smile on their face when you answer in Japanese.

Stayed in May 2024

Soundproofing is pretty bad - could hear everything from the adjacent room. Also, more of a note - there’s a lot of light from the dawn, as there are no blinds or curtains.

Great location, nice authentic room, awesome staff and a good breakfast

Stayed in May 2024

Was good price/quality. Not an upmarkt Ryokan, but straightforward.

Room was a combined suite of two bedrooms, two toilets and one bathroom. The room is in an annex to the main building, reached via a small bridge. ONe of the rooms had tatami matts, whilst the other had two queen beds. Overall the ryokan is reasonably close to the station, however a bit further afield to the restaurants and attactions. But you can easily rent bikes in a nearby store.

Stayed in May 2024

It’s not really the properties fault but we were finding the bathroom very challenging to use as 2 tall women. Shower felt claustrophobic.

Clean, good location, friendly staff.

Stayed in May 2024

The personnel was extremely kind

Stayed in May 2024

Interesting Japanese experience in a ryokan. The staff was very friendly (they welcomed us with tea and biscuits), everything was clean, the location as good and the mattresses were comfortable. Japanese breakfast was also a good experience. In the end we were gifted a set of chopsticks, which was a nice gesture.

Stayed in May 2024

Nothing to note.

Overall, my friend and I really enjoyed our stay at Matsubaya Ryokan. The staff were very friendly, the breakfast was delicious, the location was fantastic, and the room itself was spacious. If we are to go back to Kyoto, we'll definitely be staying at Matsubaya Ryokan again.

Stayed in March 2024

the staff is super friendly, the accomondation is clean and located near different subway/train stations.

Stayed in May 2024

Absolutely amazing from the moment you walk in! We only stayed one night and wished we stayed longer. The ryokan was beautiful and the futon beds were so comfortable. The staff were exceptional!

Stayed in May 2024

There wasn’t anything at all but just to note, if you decide to book breakfast after you’ve booked. You need to let them know in advance!

Oh it was lovely. Our first stay at a ryokan and it didn’t disappoint. It’s in the nice quiet old streets of Kyoto next to a massive shrine and some lovely gardens. Go and visit. The staff at the ryokan are extremely friendly and it has such a warm atmosphere and stillness. Worth the staff even for 1 night.

Stayed in April 2024

I felt it was expensive given no breakfast included. I know it's Kyoto but a bit overpriced for what you get.

Staff were lovely, place was clean and comfortable. Great location. Feeling of a traditional Ryokan.

Stayed in April 2024

Neighboring room noise could be heard.

Staff was attentive. Facility was good value. Located within walking distance of JR station and a combini for atm withdrawals.

Stayed in April 2024

Nothing to add.

Great location, and a great experience for a traditional Japanese house.

Stayed in April 2024

The duvet provided with the futon were too hot for the time of the year. So I had to take the duvet out of the cover and just used the cover.

I really enjoyed the experience of staying in a traditional style inn. The room was very large for one person (6 tatami mats, excluding the entry hall and bathroom) which was quite nice. The included breakfast (I chose the Japanese style breakfast) was really good, the best I've had on my trip so far. To top it off the staff was really nice and helpful.

Stayed in April 2024

The staff were so friendly and showed us all around the property and the room when we arrived. The Japanese breakfast was wonderful. We took photos in the photo booth.

Stayed in April 2024

Great staff, very helpful for any information request. Japanese breakfast was excellent, great experience!

Stayed in April 2024

Bathroom was a little outdated

Big Japanese breakfast, a lot to eat. The room and the ambient is very nice, the futon was also comfortable. Staff was extremely kind

Stayed in April 2024

Matsubaya Ryokan was a great choice for a stay. It is close to public transport and other places in Kyoto. Breakfast and hospitality of staff were exceptionally good. The room was pretty clean and nicely prepared as well.

Stayed in April 2024