Location is excellent. Staff are great. Loved the bath facilities, room was spacious and comfortable, entire lodge is extremely clean. Staff were so helpful in guiding us to our next location and helped to organise transport.

Stayed in March 2024

Perfectly located with easy acess to both the ski areas and the town. The gondola, ski hire, shops, restaurants, everything is a short, easy walk from the lodge. Awesome breakfast, wonderful staff. The room, beds and doonas were all incredibity comfortable. This is the perfect base for a skiing holiday to Nozawa Onsen.

Stayed in March 2024

Not always easy to identify staff. If staff had a uniform of sorts it would be easier to identify them.

Great breakfast. Good location. Friendly staff.

Stayed in February 2024

Everything so good

Friendly Passion Nice breakfast And very clean And perfect shuttle

Stayed in February 2024

Warm and had everything you needed. Breakfast delicious. 5 minute walk to village and lots of onsens. 10 minute walk to slopes but if you rent skis you can leave them at the shop by the gondola on the slope so no need to lug skis back and forth.

Stayed in February 2024

great location. Easy walks to restaurants and Gondola. Breakfast was great. My teenager was in heaven will all the options. Especially the Pancakes!

Stayed in February 2024

Location was amazing, about a 5 minute walk to get to the key places we needed to be (ski lift, Onsen, main part of town). Lodge was very clean and it was nice to have the private bathroom, but we did end up going to the Onsens 3 out of 5 nights. Breakfast was good, varied selection and the beds/pillows were great. Will be coming back for sure.

Stayed in February 2024

What I’ve seen on some reviews is people have stayed here with the expectation they are staying in a hotel, the rooms aren’t cleaned and fresh bedding put out each day - if this bothers you then you need to rethink your choices, you can make your own bed you know. Also there was a complaint about the Onsen… not sure why, was a little old but looked clean as to me! Also there is so many Onsens in town so you’re spoiled for choice really.

Friendly and super helpful staff! Great location, short walk up to gondola and down to the main town. Breakfast by the staff was a perfect way to start each big day.

Stayed in February 2024

Not much to dislike about the lodge, I would try and return the next time I go to Nozawa. I would possibly avoid the shared bathroom if anything on my next trip.

Breakfast was buffet style and a great start to the day, rooms were a good size, bathroom was shared, but clean. It is a short walk into town and to the base of the gondola. The staff were accommodating.

Stayed in January 2024

Nothing

Stayed for 12 nights in a western style room with shared bathroom.. Loved the staff and the breakfast. Location to the village and snowfields only 5 mins walk. Onsen and showers had nice pressure and hot water. Really relaxed feel about the place. Thanks Una for making us feel so welcome.

Stayed in February 2024

Amazing staff and phenomenal breakfast. Easy to get to the mountain and lovely traditional architecture rooms.

Stayed in February 2024

Friendly staff, cosy common areas, nice spread of breakfast from rice with furikake and miso soup to apple pancakes and sausages. Went during apple season and they provided free apples every day at the common room. Glad that Toemu has an onsen bath to soak after a day of skiing.

Stayed in February 2024

Don’t expect new blingy facilities. It’s very modest but definitely worth the stay.

Toemu was a relaxed, comfortable lodge, friendly staff having a working holiday, good breakfast variety, ample sized rooms.

Stayed in February 2024

There was a family who didn't control their kids running around later at night.

Breakfast was awesome as was the hot bath in the building .

Stayed in February 2024

This place is amazing. I stayed here 12 years ago and it is still great

Stayed in February 2024

Great location in town. Lots of amenities. Super friendly and helpful staff. They booked awesome dinner reservations for us while we were out skiing, so we got to skip the lines at dinner time!

Stayed in February 2024

Very friendly and helpful staff and great location (less than 10 min walk to the gondola station).

Stayed in January 2024

housekeeping could do with a lift - we were there 10 nights and requested it one day about halfway through but wasn't done. No biggie and didn't even raise it at the time.

Great location half way between main street and Nagasaka Gondola. Comfy beds. Super filling breakfast that kept me going the whole day on the slopes. Friendly and helpful staff.

Stayed in January 2024

Towels are microfibre and don’t dry you after a shower. Luckily we brought our own towels!

Staff here are wonderful! We were collected from Nozawa Bus station in the snow and also driven back to Iyama at the end of our stay. We needed to stay an extra night which was no trouble to arrange. Breakfast buffet was huge!

Stayed in January 2024

No internet in the second room I booked for 3 nights. No body wash soap was supplied for onsen visits. The inconsistent bedroom ware, such as pillows and blankets in the second room. A bit more local knowledge from the non-Japanese staff. Lack of soundproofing in rooms.

Good cooked breakfast, a mix of western and Japanese style foods were available. The traditional style room was great but the western bed style room could have benefited with just futons on the tatami mats. Overall a quiet and respectful place.

Stayed in December 2023

Great staff. Very friendly and helpful. Made our first trip to Japan very easy

Stayed in January 2024

I wish we’d known about the ski rental discount offer earlier, as I’d already booked with another company before leaving for Japan. Shared toilet was fine and clean, but it would have been even nicer to have en suite.

This property felt like staying in a large ski lodge with the combination of private rooms and traditional Japanese elements. We were cozy, warm, could relax, play games, meet other guests or just relax in our own room. The room is large. The futons were the comfiest we had on our holiday in Japan. Henry and the staff team were extremely helpful and were always available for any question you may have. The shared bath facilities were good and had western style showers too, but there is also a mineral water onsen only around the corner which is wonderfully therapeutic after a days skiing. 10 min walk to everything: the slopes, the restaurants, the shops.

Stayed in January 2024

Some staff were more professional than others. Cleaning was inconsistent, toilets often did not have toilet paper. They ran out of onsen towels one evening by 5pm. Room only had one plug.

Breakfast was great but delivery was inconsistent and chaotic at times due to the inexperienced and variation in staff professionalism. Wifi was great. The shuttle to the bus station was very appreciated as were the free apples.

Stayed in December 2023

View was amazing from the room! Cozy, warm and comfortable. Staff were amazing! Friendly and helpful.

Stayed in December 2023