Avenida 2 Oriente, 15 Colonia Centro, Puebla Centro, 72000 Puebla, Mexico
#36 of 152 hotels in Puebla
Guests' ChoiceBased on 108 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.3
Value for money
8.8
Free WiFi
8.2
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End of dialog contentReviewed: 24 May 2024
Dan
United StatesStayed one night and it was so comfortable we stayed four nights.
Stayed in May 2024
Reviewed: 9 April 2024
Edgar
United StatesFriendly stuff, interesting concept, hotel is near everything.
Stayed in March 2024
Reviewed: 17 March 2024
Jeannette
United KingdomThe roof terrace could have been cleaner. Ash from the volcano wasn't cleaned away, which made sitting up there a bit uncomfortable.
Excellent central location. Friendly staff.
Stayed in March 2024
Reviewed: 1 March 2024
Ethelia
MexicoBeautiful place i, I will stay here again and again !!+
Stayed in February 2024
Reviewed: 20 February 2024
Robin
United StatesThe room was very spacious and we loved the colorful, composer themed decor. Location is excellent - and even though it is on a street that can get busy it was very quiet. It was very thoughtful to provide a pitcher of filtered water in the room with easy refills across the hall. The staff were friendly and helpful. The bed was very comfortable, hot water and great water pressure in the shower. Overall, a wonderful stay. Thank you!
Stayed in February 2024
Reviewed: 28 January 2024
Claudia
United StatesEverything was perfect
The hotel ambience and location are excellent
Stayed in December 2023
Reviewed: 1 January 2024
Riestra
SingaporeNo direct parking but the deal they have with one of the nearest was super good
The rooms were so different and nice!
Stayed in December 2023
Reviewed: 28 December 2023
Larry
Trinidad and TobagoNothing comes to mind.
The property was located close to the Zocalo and all activities. Restaurants and shopping were all around. The property was clean and the staff was helpful.
Stayed in December 2023
Reviewed: 18 December 2023
Cley
MexicoParking was not included.
My family and I loved it.
Stayed in December 2023
Reviewed: 17 December 2023
Arick
United StatesThere were a couple things that knocked our stay down from a 10 to a 9. We first got placed in a room without AC even though our booking said AC. This room was in the back of the building and would have been much quieter. So it was a shame it didn't work out. They agreed to move us quickly after we brought it up. The new room was at the front of the building which is on one of the busiest 1 way streets going through the center. However, with the patio door closed, blackout curtains and decorative curtains closed with AC on, most cars passed without notice. It's the big trucks and motorcycles that reverberate and make the room Very loud on occasion. We stayed Fri to Mon and honestly it was the worst on Monday morning. The bigger issue was cleaning. The area rugs and floors are noticeably not clean. The rugs are pretty gross. They need to go. This was the case in both rooms. We shoved them under the bed because it was better to just walk on the floor. The cleaning staff only gets brooms, no vacuums. So it's impossible to clean the rugs and I think they miss some dirt and debris on the floor, even though they are cleaning. Simple vacuums and occasional mops would fix this issue. Bed sheets, pillows and bathroom were very clean.
We really liked the location, size of the room, comfy bed, instant hot water in the shower and a good working AC. I feel like the location cannot be beat, you are really close to everything to see and tour in Puebla. The decor of the hotel was pretty interesting. Definitely an A for effort. We did listen to the records on our last day while packing up. This was nice. We really appreciated the water refilling stations all over the hotel. It's so nice to not get new plastic bottles every single day. That would.be a waste. Good for the hotel to be more eco friendly. Even with the negatives below, we'd recommend this hotel for a 2 or 3 night stay. Staff was very nice about all our requests. We had to use Google Translate app to change English to Spanish but they were good to read Spanish and respond via Google translate.
Stayed in November 2023
Reviewed: 8 December 2023
Martha
MexicoNothing
The concept of each room dedicated to a musician
Stayed in December 2023
Reviewed: 15 November 2023
Hiroto
JapanThe staff are nice and friendly
Stayed in November 2023
Reviewed: 11 November 2023
Jarred
United KingdomGreat central location, easy checkin process
Stayed in November 2023
Reviewed: 7 November 2023
Concepcion
United StatesThe only thing that I didn't the elevator was to small.
I love everything. The room was great with a very nice view. The staff was great.
Stayed in November 2023
Reviewed: 21 September 2023
Joana
United StatesN/A
This hotel has a wonderful history. Every room is different. gorgeous hotel is very spacious. Near everything within walking distance.
Stayed in September 2023
Reviewed: 9 August 2023
Klein
United StatesTile floors of bathroom extremely slippery. Need safety grab bars and mats on floor.
Attentive staff. Superb location. Large room. Pleasant estetics.
Stayed in August 2023
Reviewed: 22 June 2023
Niklas
DenmarkNothing was bad here full 10 star rating
This place is amazing and truly a relaxing stay we had, the rooms are beautifully decorated, it had a vinyl player with great records to play, very clean place
Stayed in June 2023
Reviewed: 11 June 2023
Simmons
MexicoThe staff is fairly unfriendly. Breakfast not included in room price. It's hit and miss when the breakfast room will be open in the morning. Maybe if there aren't enough guests, it doesn't open. It takes 2 remotes to operate the TV...and a complicated strategy for finding channels and for changing them.
Excellent location...a block away from the Zocalo...center of the city. I stayed in the Brahms Room...hotel is musically themed. The renovated building was built in the 1500s and was the residence of a friend of Herman Cortes. Rooms are very large...good AC....hotel is very clean. Located on a very busy street which becomes quiet in early evening. There is an elevator for reaching upper floors.
Stayed in June 2023
Reviewed: 8 June 2023
Daryl
MexicoContinental breakfast was very small
Very nice rooms / classical composer theme nicely carried out throughout the entire property.
Stayed in June 2023
Reviewed: 30 April 2023
Svetlana
IsraelLocation, room and breakfast
Stayed in April 2023
Reviewed: 16 April 2023
Linda
United StatesOur room was on the street and was a little noisy at night. We paid for a "suite", but I don't think we received one. If we did, the suite was very small for the price.
The hotel is in a prime location, just around the corner from the Zocalo. It is close to restaurants and most of the landmarks the City has to offer.
Stayed in April 2023
Reviewed: 22 March 2023
Subao
JapanIf there are fridge in the room it will be better.
Location is near by center. Staff is also kind. Room is clean and shower pressure is also good. totally good hotel.
Stayed in March 2023
Reviewed: 25 January 2023
Peter
Australiawelcoming staff large room with great bed clean apartment good shower good breakfast
Stayed in January 2023
Reviewed: 11 January 2023
Ekaterina
Francea very small window in the room so felt a bit like a cage
a very funky design, unique, a comfortable bed, water at your disposal
Stayed in December 2022
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