Vía Palo Alto Calle Buenos Aires, 00000 Boquete, Panama
#18 of 30 hotels in Boquete
Guests' ChoiceBased on 131 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.5
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Jean
CanadaVery good, personalized and lactose free. The personnel are great. waitress Yalinet, Miguel dining room, Davis at the bar and Rodrigo reception are like our family. Very friendly and cooperative❤️
Stayed in April 2024
Reviewed: 8 April 2024
Jeff
PanamaThe gardens are superb with unique and rare tropical plants such as night blooming jasmine and Ylang Ylang. Comfortable, peaceful, relaxing, inspiring!
Stayed in April 2024
Reviewed: 16 March 2024
Rivera
PanamaCouldn't find anything negative
Location was perfect, walking distance from Flowers Festival places. It has a Restaurant an a Bar. The breakfast was included in the price so you don't have to go out after waking up.
Stayed in March 2024
Reviewed: 19 December 2023
Mika
GermanyPerhaps because of the political situation at that moment, and therefore lack of guests, the breakfast was unfortunately very little. On the last morning, they solved this by taking orders, but you didn't get a menu, so it was difficult to note all the possibilities.
The hotel staff was very friendly!
Stayed in November 2023
Reviewed: 8 December 2023
Oliver
United StatesNothing
All the staff were helpful. The room was very clean, a plus. The price compared to other hotels was a bargin. Having a restaurant/bar in the hotel was also a plus. The grounds were impeccably kept. Great location as well.
Stayed in December 2023
Reviewed: 28 October 2023
Harold
United StatesNothing
Clean property and professional staff
Stayed in October 2023
Reviewed: 22 October 2023
David
United KingdomI guess, breakfast could be slightly better with better range of selection.
Very nice hotel slightly outside of the town, very quiet appart of people going hiking to the mountain at 3am but didn't really bother us.
Stayed in August 2023
Reviewed: 2 October 2023
Maria
PanamaThat I had to leave.
Everything, the room, quality of breakfast, parking area, location.
Stayed in September 2023
Reviewed: 22 August 2023
Jan
GermanyOn days with a buffet for breakfast, you were served, which was rather annoying. I prefer to look at the food and take the quantity that I like, especially smaller quantities of foods that I do not know and may not like. As we don't speak Spanish and the staff speaks little English, communicating how much of which food we want was difficult.
It was a very nice hotel, conveniently located so that the town center could be reached by an easy walk. Breakfast was very good. On days with fewer guests, there was no buffet breakfast. Instead we could choose between several very nice options à la carte, which we actually prefered.
Stayed in August 2023
Reviewed: 23 July 2023
David
CanadaNeeds an elevator so expect to lug your suitcases if you are upstairs. Bring water as the tap water isn't always good and they only give you a half bottle per person on arrival for free. Then it's $2.50 a bottle which was surprising. The only issue we had was the shower temperature kept changing and you need to keep adjusting the knobs.
Nice hotel. Good location and relaxing. Overall a good value and comfortable.
Stayed in July 2023
Reviewed: 15 July 2023
Jason
PanamaNo Smart TV/Netflix option.
That there’s an A/C option in case it’s not cold in Boquete…Also, enjoyed clean/comfortable bed.
Stayed in July 2023
Reviewed: 9 July 2023
Susana
PanamaSince it's close to town, a lot of cars go by waking you up starting 5:30 am everyday. Rooms are not soundproofed, you can hear people talking in the hallways and adjacent rooms.
Centric location. Close to restaurants and brewery. Parking spaces in the front or back for more privacy.
Stayed in July 2023
Reviewed: 8 July 2023
Jessica
BelizeThe restaurant/bar service.
Clean and comfortable, I would definitely stay here again. I loved that the location was not too close to the town center but yet just a very short walk away from everything. Loved the front desk staff. They were always so helpful and welcoming, no matter the time of the day or whose shift it was.
Stayed in July 2023
Reviewed: 19 June 2023
Sonya
United StatesEverything was good
Nice location, friendly staff, good breakfast, nice restaurant with stream running under it, comfortable beds, nice shower
Stayed in June 2023
Reviewed: 1 June 2023
Teodora
Romania- the noise (the walls are really thin so you can hear your neighbors having fun sometimes) - the breakfast was a HUGE disappointment (there was a standard menu but really limited - 2-3 options and not all of those available); we were 7 people in the breakfast area and they put just 3 slices of pineapple, 2 bananas and we had to ask for some more fruits because they doesn’t seem to care - no bread for the breakfast; breakfast basic and tasteless - AVOID drinking pina colada at the bar (80% ice + cow milk and a small amount of alcohol)
- the room was big and comfortable with plenty of useful space - amazing mattresses (we slept like babies) - water for the guests - hairdryer and plenty of toiletries - everything was clean - warm water and nice water pressure - plenty of towels - friendly staff at the bar (Mojito was really good) - fast check in
Stayed in May 2023
Reviewed: 18 May 2023
Santos
PanamaBreakfast was ok. kind of reduce amount, but you could have as many fruit as you'd like. An indoor pool would be nice to have.
Centric location, cleanliness, big rooms, nice shower, tour coordination. We could do an early check-in as the room was ready
Stayed in May 2023
Reviewed: 9 May 2023
Viorel
RomaniaNothing
Silence, clean, excellent room
Stayed in May 2023
Reviewed: 4 May 2023
Ana
PanamaThe restaurant/bar closed rather early, and the A/C in the room didn’t cool down the space evenly.
It was well located, the staff were very nice, the room and bathroom were spacious and clean.
Stayed in May 2023
Reviewed: 18 April 2023
Lauren
Canadanothing
great location -peaceful but close walking distance to Main Street, hotel staff were exceptional - helped us booking a shuttle to bocas/coffee tour/volcan baru excursion, rooms were nice and restaurant onsite
Stayed in April 2023
Reviewed: 19 March 2023
Schendel
CanadaStaff was so helpful!
Stayed in March 2023
Reviewed: 7 March 2023
Fiona
CanadaEven though it wasn't right in the town centre, the road in front of the hotel still gets busy with big trucks which you can hear.
The front desk staff (especially one woman) are very friendly and helpful! Enjoyed the balcony to sit outside and enjoy nature. Overall great hotel but for the price, the hotel could use a bit of a refresh!
Stayed in February 2023
Reviewed: 26 February 2023
Joanna
PolandCozy, quiet place, comfortable rooms, staff was truly friendly and helpful. Tasty breakfast. Highly recommend!!
Stayed in February 2023
Reviewed: 27 January 2023
Rick
United Statescould have been a bit closer to Main Street to walk.
Has lots of close by activities. Food is excellent, staff are exceptional!
Stayed in January 2023
Reviewed: 10 January 2023
Grethell
Panama1st day breakfast was a bit poor, but on 2nd day it was all great and flavorful It could use more lighting on the rooms, I know there is a balcony that can give you natural light, but If you want privacy, it can be a bit challenging
Comfortable bedroom, great balcony, friendly and helpful staff
Stayed in January 2023
Shannon, Ireland
Playa del Carmen, Mexico
Charleston, USA
Levi, Finland
Polonnaruwa, Sri Lanka
Hua Hin, Thailand
Laurel, USA
Pomorie, Bulgaria
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content