Jaszczurcza Góra 24, 11-700 Mrągowo, Poland
#8 of 17 hotels in Mrągowo
Guests' ChoiceBased on 92 hotel reviews
8.5Cleanliness
8.9
Comfort
8.7
Location
9.2
Facilities
8.5
Staff
9.2
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 14 March 2024
Murad
PolandNot so important
I stayed in a comfortable room with a lovely view of the lake. The bathroom and toilet were spacious and clean, and there was a hair dryer, soft towels, and enough toilet paper provided. The breakfast had a wide variety of delicious options. I would like to take this opportunity to express my gratitude to the hotel chef and their team for the tasty and diverse menu they offered.
Stayed in March 2024
Reviewed: 22 February 2024
Raimis
LithuaniaRoom was too noisy and noise reduction was almost not there. You can hear every step of every others living there and all the voices. It was too distracting.
Valentines day special dinner for extra money was not so good. We were not asked about the menu or what we eat or allergies. Despite this special dinner, food and breakfast is great! Plenty to choose from. Pool and sauna is also great, even though it looks small but it's enough to enjoy them. The view from window to the lake is very great, recommended!
Stayed in February 2024
Reviewed: 16 September 2023
Egor
LatviaTiny outdated bathroom. Bad sound insulation.
Good parking and reasonable breakfast.
Stayed in September 2023
Reviewed: 12 September 2023
Bluecruiser
United KingdomMay be language diffcultys but was left with no intention to clear plate after dinner and see if I wanted any thing else so got up and paid and left
Great location nice front of house staff. Lovely location and nice pooi and stunning setting. Amazing breckfast Will come back
Stayed in September 2023
Reviewed: 25 August 2023
Mažuolienė
LithuaniaPoor sound isolation. Was not a problem for us, but might be for some
No hotel is perfect but this one was as good as we could have hoped for. Rooms are simple but have all that is needed. The air conditioner was a great plus. Comfortable beds and pillows. The outside garden is magical. Spa is a small one, just to have a quick visit, but it's a nice addition.
Stayed in August 2023
Reviewed: 16 August 2023
Monika
CanadaThe fact that staff couldn't accommodate me with lake view, instead I had a view on metal stairs from my balcony. Wasn't very nice but I did spend most of my time outdoors anyways.
Loved the location and the garden.
Stayed in July 2023
Reviewed: 14 August 2023
Arunas
LithuaniaLooking at the pictures when I booked and where we staid, looks different. Small rooms, tiny shower cabin. Fridge was freezing not cooling (left our water-became ice). No drinks or snacks. Menu in the restaurant was quite short, next door hotel restaurant had much better. Water in jacuzzi hasn’t been changed or disinfected for a long time because it was extremely foaming and had bad smell)
Nice style, only it looks a bit old. Free parking in front of hotel. Big balcony. Swimming pool, jacuzzi.
Stayed in August 2023
Reviewed: 14 August 2023
Agne
United KingdomThe hotel would need renovation.
The room was very spacious. Hotel is pet- friendly. A huge variety of food for breakfast.
Stayed in August 2023
Reviewed: 9 August 2023
Dorota
PolandI did not like that the swimming pool closed at 20:30. I think it should be open at least til 22:00. Also, the location of the kettle did not have an electic plug to plug it in. We had to put the kettle on a floor by the bathroom to boil some water. I also did not like that there was no privacy on our patio. I could see others on their patios and they could see me. Thete should be some privacy dividers between the patios. It is also a security issue, because people from neighbouring units could easily move to our patio and enter our room.
I loved the view of the lake. Staff was very friendly and helpful. The hotel grounds were well maintained.
Stayed in July 2023
Reviewed: 9 August 2023
Natalie
United KingdomLocation
Stayed in June 2023
Reviewed: 23 July 2023
Dimsiene
LithuaniaYou can hear all your neighbours and when you sit in balcony you can also see your neighbours 😅.
Nice garden and beautiful view. Tasty breakfast, polite staff, clean room, we were able to enjoy pool and Spa zones as soon as we arived, so that was lovely stay.
Stayed in July 2023
Reviewed: 29 June 2023
Antonio
GermanyThe coffee (maybe the machine was not working properly?).
Really wonderful place, lakesight is absolutely fantastic, the staff ist discreet and very kind, the spa is adequate, the price very good.
Stayed in June 2023
Reviewed: 26 June 2023
Simon
United KingdomNothing whatsoever in the hotel's control, but there was a hip-hop festival taking place at the Amfitheater nearby - and my, was it loud! And it went on until pretty late.
What a super hotel. Lovely location on the edge of a lake with woodland paths to take a walk on. Friendly staff; good breakfasts; excellent evening meals; swimming pool really nice.
Stayed in June 2023
Reviewed: 12 June 2023
Ingrid
Slovakiathere are some small details which are diluting the good experience. WiFi is really bad at the hotel. after being a bit challenged, we asked for the router and then it improved. the breakfast is claimed to be from 7.30 am, but it happened to us that we came at 8am and there just started to prepare it. There is no option to eat anything if you arrive before 2pm, restaurant closed, nothing as room service available. unfortunately it applies for other hotels nearby as well. a nice hotel and the staff at the restaurant nice as well, but some flaws in the system 😊 The housekeepering does not work. They only replace the toilet paper, but will not make up your bed or mop the floor. For 4 days, no single touch on it, which was really strange as they were in the room adding the paper.
the hotel has a really nice garden. looks much bigger on the pictures, not big enough for any stroll but really nice.
Stayed in June 2023
Reviewed: 22 May 2023
Michal
SlovakiaPool and wellness open only till 8:30 pm.
Extremely nice room!
Stayed in May 2023
Reviewed: 2 May 2023
Arturs
Latviaclean, good service, fantastic stuff
Stayed in May 2023
Reviewed: 10 April 2023
Ania
PolandThe reception are could be more modern. If it was like the dining room area, it would be spectacular.
The staff was amazing. My mom has a special dietary needs and they were super nice always accomadating. They were ready to help at any time. The food was great, fresh, local ingredients and super tasty. Compliments to the chef. Great swimming pool and jacuzzi. Wonderful location just by the lake.
Stayed in April 2023
Reviewed: 25 February 2023
Anna
Polandhte labitynth to get to the room
great choice of breakfast and very friendly and helpful staff.
Stayed in December 2022
Reviewed: 13 February 2023
Joanna
United KingdomThe breakfast was niece and huge, however the dinner could be improved. Also, the menu on the website was not updated. The actual menu was a lot smaller as we were visiting outside the season.
The staff was very nice, and the place was very clean. The massages were done very well. Beautiful views of the lake.
Stayed in February 2023
Reviewed: 25 September 2022
Cereskiene
LithuaniaAll were fine to our family.
Very nice location, staff and breakfast.
Stayed in September 2022
Reviewed: 16 August 2022
Karl_o_e_w
Polandexcellent view to the lake, clean and comfortable room
Stayed in May 2022
Reviewed: 5 August 2022
Renius
LithuaniaNo parking, bed was too narrow bed
Location
Stayed in July 2022
Reviewed: 27 July 2022
Ewa
BelgiumEverything was fantastic!
Fabulous stay at a gorgeous, comfortable hotel with lovely staff and a magical, enchanted, fragrant garden leading down towards the lake. The breakfast was excellent and the pool was lovely. We stayed only three days and we were very sorry to leave!
Stayed in July 2022
Reviewed: 26 July 2022
Magnus
SwedenThe time to get your food. Not ok!
Stayed in July 2022
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