ESJ Towers Service Road 1458, 00979 San Juan, Puerto Rico
#170 of 170 Holiday rentals in San Juan
Guests' ChoiceBased on 33 apartment reviews
8.9Cleanliness
9.1
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
9.0
Value for money
8.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 20 May 2024
Marie
United StatesLocation is very good, the view was amazing, very quiet thats perfect and great communication.
Stayed in May 2024
Reviewed: 16 January 2024
Martin
United StatesMy stay was amazing! The host welcomed me with a special birthday surprise! The view and weather were amazing, even when it rained. Centrally located to EVERYTHING, especially the 2-minute walk to the beach ⛱️ 😎 I will definitely recommend it to others and make my way back when I visit again! Thank you!!! 😍😘
Stayed in January 2024
Reviewed: 2 January 2024
Juan
CanadaPool was in maintenance.
Well located, wonderful see sight, clean place and host is very proactive
Stayed in January 2024
Reviewed: 14 November 2023
Casey
United StatesEverything was good or great.
Location was great. The view was Great. The host was helpful. Close to food. Right on the Beach. Ubers and door dash easily available.. I thoroughly enjoyed my stay Will be visiting again soon.
Stayed in November 2023
Reviewed: 8 November 2023
Ramon
United StatesNone
The view,it is very accesiable to food .
Stayed in November 2023
Reviewed: 12 September 2023
Armando
United StatesEverything
Everything
Stayed in September 2023
Reviewed: 6 September 2023
Kristina
United StatesParking was a little tight but very accommodating
Central location, great views, staff were accessible if and when needed, privacy and great value!
Stayed in September 2023
Reviewed: 18 August 2023
Maricarmen
United StatesThe only recommendation would be to replace the mattress for the sofa bed as the springs are making it a bit uncomfortable to sleep in.
The costumer service provided by the host was exceptional; in writing and in person (pre and post arrival). He met us in person to ensure we toured the facilities, parking area, beach access, etc.
Stayed in August 2023
Reviewed: 31 July 2023
Lisa
United StatesThere nothing negative to say about this place .I recommend this places its great for family me and my 3 granddaughter had a amazing time. .
The views were spectacular .Loved the easy access to the private beach. Wilfredo the host went above and beyond to make sure our stay went well. The location was excellent 5 min from the airport.
Stayed in July 2023
Reviewed: 16 May 2023
Homen
United StatesThe pool was under construction, the bar never appeared to be open and every time we returned from sightseeing, there was always a car parked in our reserved parking space and no guest parking available. The main desk was helpful in getting our reserved parking space back. Also the hot water in the shower was extremely difficult to regulate.
conveniently located on a beautiful beach, near many restaurants and right near the highway, bed was comfortable and our host was responsive to our questions.
Stayed in May 2023
Reviewed: 25 April 2023
Bree
United StatesAll of the facilities in the building were closed.
The location was ideal and the view of both the ocean and the city lights at night were very nice. Good value for the rate.
Stayed in April 2023
Reviewed: 28 March 2023
Francisca
United StatesThe only thing I had a a problem with was the shower water. It was more cold than hot
Stayed in March 2023
Reviewed: 19 March 2023
Drew
United StatesN/a
The private suite and right by the ocean
Stayed in March 2023
Reviewed: 7 March 2023
Alfredo
United StatesEverything, location, functionality, view
Stayed in March 2023
Reviewed: 3 March 2023
Justin
United StatesGreat views. Kitchen has everything you need. Slept family of four very well. Kids slept on hideaway bed. Great value
Stayed in February 2023
Reviewed: 6 December 2022
Leamsi
Puerto RicoEverything.
Everything was great and wilfredo Melendez is an outstanding host, very friendly and accessible.
Stayed in December 2022
Reviewed: 30 May 2024
Tina
United StatesRoom old dingy and outdated
Beach access
Stayed in May 2024
Reviewed: 27 May 2024
Charles
United StatesNeeds to be update Sis not have small oven and cabinets were falling apart. Has a strong smell but the owners where great
Location.
Stayed in May 2024
Reviewed: 26 January 2024
Stanley
United StatesI liked the balcony view. I love that it was close to the beach.
Stayed in January 2024
Reviewed: 5 June 2023
Sharon
United StatesWilfredo was great to work with. Very informative and all instructions were communicated. However, the property needs to be renovated. The apartment is very small and the planes were very loud. Would not recommend for more than 2 people. There was a pull out sofa, but no separation, so everything is in one room. We had issues with the hot water in the shower. We either got scalded or froze there was no happy medium. No hot water in bathroom sink and no water pressure. Wilfredro sent a plumber right away, but the issue wasn’t fixed. There was black mold under the kitchen sink. Not enough power outlets. No amenities. We had a small coffee maker, small refrigerator and a 2 burner hot plate. We only had 4 towels for 2 people for a week. There was a bar in the lobby, but it was never open. We lost power on our last day for 2 hours. The generators did work the elevators but nothing in the apartment.
Right on the beach. Air conditioning was cold. Communications with Wilfredro was excellent.
Stayed in June 2023
Reviewed: 14 March 2023
Kia
United Stateswe were expecting a pool as listed in the description but staff said it has been closed (indefinitely) once we got there so that was a bit misleading..
great location
Stayed in January 2023
Reviewed: 22 December 2022
Anonymous
United StatesNo complaints here at all.
Very safe location, clean, spacious & comfortable. We were close to many walking options & could easily get an Uber. Wilfredo was super friendly & attentive to our needs, making sure we had everything we needed. I definitely recommend this rental & I am looking to return.
Stayed in December 2022
Reviewed: 18 February 2024
Sosa
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 13 December 2023
Ajay
United StatesThere are no comments available for this review
Stayed in December 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content