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Reviews of INATEL Porto Santo 3 stars

Estrada Regional 120, 9400-242 Porto Santo, Portugal

#39 of 87 hotels in Porto Santo

Guests' Choice

Review score

Based on 40 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 24 May 2024

    9.0
    A well-appointed hotel.
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 4 nights

    Kettle in room would have been useful.

    Good location near the beach and on coastal bus route , Bedroom and sitting room. Helpful staff. Dining room and bar meals.

    Stayed in May 2024

  • Reviewed: 17 November 2023

    9.0
    Nice place to rest
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Not a lot to pick for breakfast.

    The staff are lovely and the breakfast was not too bad. Everything was so clean, inside and out.

    Stayed in November 2023

  • Reviewed: 2 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 1 night

    You can have a lunch in the restaurant only with advanced reservation

    Location

    Stayed in July 2023

  • Reviewed: 27 September 2023

    8.0
    Basic hotel but clean and in a great location with lovely staff
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 3 nights

    Depends what you are looking for? The hotel is fairly basic and a long walk from the main town, but perfect for our needs as in a good location to enjoy the lovely beach and plenty of nice restaurants within walking distance

    Large room with separate bedroom, aircon, large bed and plenty of storage. All kept very clean and hotel staff were great. Breakfast selection although fairly basic was fine for our needs. Lovely pool and perfect location to enjoy the beautiful beach.

    Stayed in September 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 5 nights
    • Submitted via mobile

    Maybe the lack of variety on breakfast. If you spend more than 4 days as we did at the end you are sick of it.

    It is on a walking distance from the most amazing beach. We had a room with a view of the ocean and it was good. But if you spend more time in your room not only sleeping in it be sue that the view from the back of the hotel is not good and it's better to pay more. The room was spacious. The bathroom also. I would recommend it for sure and I will be back.

    Stayed in June 2023

  • Reviewed: 27 November 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    15 min. by taxy from the pier.

    Great staff, very helpful. Room clean, new furniture and comfortable Good breakfast buffet

    Stayed in November 2022

  • Reviewed: 6 November 2022

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights

    Slow wifi. Some staff's English was poor. The meals at the bar weren't so delicious, but at least they weren't expensive. The beach was about 6 mins walk, bit hard to find: when you leave the backyard, you need to go left and then towards the dune (nobody told us that). In the night, the main road was a bit more busy than we expected, a lot of loud folks passing by.

    Amazing breakfast, delicious eggs. Nice garden, great pool. The beach is not far and is absolutely stunning. You can take a shower in the yard when coming back from the beach. The room is spacious and comfy, there's also a quiet fridge.

    Stayed in November 2022

  • Reviewed: 23 May 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    O salmón frio , os sucos do pequeno almoço.

    A atenção do Filipe, e das recepcionistas.

    Stayed in May 2022

  • Reviewed: 29 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast every day was the same but really tasty

    Stayed in September 2021

  • Reviewed: 30 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 4 nights

    Several receptionists did not speak english

    Pool, nice breakfast

    Stayed in June 2021

  • Reviewed: 6 June 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Great value for money. Big comfortable rooms. Walking distance to the beach. Very nice and helpful staff.

    Stayed in June 2021

  • Reviewed: 19 July 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Service, especially in the bar, no one to attend even after calling someone I had to wait 5 minutes

    Stayed in July 2023

  • Reviewed: 30 December 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The staff were amazing especially Felipe the bartender!

    Stayed in December 2022

  • Reviewed: 1 December 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Kinda slow wifi, and coffee was not so great.

    Wonderful breakfast, VERY spatious, good location for exploring west part of island. Great value for money.

    Stayed in November 2022

  • Reviewed: 29 August 2022

    10
    Fantastic experience, and worth every penny.
    • Leisure trip
    • Group
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The two single beds were joined with a single linen sheet. This could have been better dealt with. We had a less pleasant experience during check-out when a different lady at reception (didn't take her name) asked us the pay the room bill, which we had already pre-paid. It took a while for her to give us our invoices as she was having a hard time charging the virtual cards but eventually it was ok. The atitude and availability of a lady from the breakfast team was below standards but that did not represent the whole of the hotel so we didn't let it affect our overall experience and impression of the hotel. It took a while for some items to be re-filled during breakfast, such as scrambled eggs, croissants and bacon. I waited a while at the bar to buy three big water bottles, but nobody was there. After a while I decided to go to the Reception area where I found the Bar gentleman just standing there. Little things that can be improved, but overall the stay was amazing and impressive.

    The welcome was incredible and the Receptionist Ana Drumond was amazing with us, going above and beyond wherever she could. The rooms were incredibly spacious and the mountain views were lovely. We had a very difficult time getting a taxi in the evening, but with the assistance of Magna, another Receptionist, everything was fixed quickly. The pool area was amazing, sunny, spacious and clean. They had towels and parasols available. The breakfast was delicious, varied, and fresh. The hotel is a 5 minute walk from the beautiful golden sandy beach of Porto Santo. Overall availability and kindness of the staff, especially Ana and Magna.

    Stayed in August 2022

  • Reviewed: 14 August 2022

    10
    absolutely the best hotel in Porto Santo
    • Leisure trip
    • Couple
    • Suite with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    it was a stunning experience. this hotel is located by the most beautiful part of Porto Santo beach, where there are no rocks whatsoever. from the hotel, you can access one of the most beautiful places to see the sunset and the swimming pool is AMAZING. Rooms are very tidy, simple, but there is everything you need. and the most important thing. the staff! we were late for our plane and the taxi didn’t arrive so the receptionst took us to the airport in his private car!! can you imagine? it was his idea! 1000000 stars for the staff. i can’t explain how greateful we are! we will definitely be back!

    Stayed in August 2022

  • Reviewed: 5 June 2022

    10
    Next time im in porto santo. Im definitely going to inatel
    • Leisure trip
    • Family with young children
    • Suite with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Breakfast was good, pool is a good size, rooms are well big enough for 4 prople easy

    Stayed in June 2022

  • Reviewed: 11 September 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning and mini fridge were broken at the moment of the stay

    Friendly staff, covid measures, big pool, beach access and breakfast

    Stayed in September 2021

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Suite with Mountain View
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 30 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suite with Mountain View
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 29 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 23 December 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Suite with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2022

Showing 1 – 25

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