Calçada Do Carmo 17, 2º, 3º, Santa Maria Maior, 1200-090 Lisbon, Portugal
#247 of 506 B&Bs and Inns in Lisbon
Guests' ChoiceBased on 747 hotel reviews
7.7Cleanliness
8.0
Comfort
7.9
Location
9.6
Facilities
7.4
Staff
8.1
Value for money
8.2
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Jason
United KingdomBathroom is a bit cramped
Comfortable beds, 1 minute from the metro, convenience store right outside, cafe’s and restaurants all around
Stayed in June 2024
Reviewed: 2 June 2024
Marieta
BulgariaPerfect location at the heart of the city, very convenient for sightseeing.
Stayed in May 2024
Reviewed: 22 May 2024
Nim
United KingdomThis is not a romantic, beautiful hotel, it's basic but for the price it is good.
This is a very basic hotel but it has the key things like clean room, sheets and towels and hot shower in clean bathroom. The reception is 24 hours and helpful. For a functional place to stay when i got locked out of my house and didn't want to spend lots of money, it was great.
Stayed in May 2024
Reviewed: 21 May 2024
Chenay
United StatesMy only complaint is that the bathroom is quite small but it gets the job done! I’m 5’5” and 135lbs, wish i had more wiggle room in the shower. But for the price it’s unbeatable
The room is central to everything! Couldn’t ask for a better location. I took the metro from the airport and it was about 35 mins in total. Getting to the water is a 10-15 min walk. Next to a lot of restaurants and historical sites. Everything is walking distance OR easily accessible.
Stayed in May 2024
Reviewed: 16 May 2024
Alan
IrelandLots of stairs to walk up, no elevator.
Great value for money, clean, great location for transportation and I was able to leave my luggage after check out.
Stayed in May 2024
Reviewed: 13 May 2024
Kamila
Czech RepublicNothing that would stop us from booking this very nice hotel again. But since it’s such a central location, you have to count with the streets around being busy and a bit noisy, but the level of noise we could hear from the streets was acceptable and it wasn’t an issue falling asleep.
Perfect location, right in the center, many landmarks, restaurants and bars around. Underground station as well as the busses are few meters away. The hotel was very nice too. Clean and nice rooms, smelled good. The bathroom was a bit tiny, but we didn’t mind.
Stayed in May 2024
Reviewed: 11 May 2024
Silvia
ColombiaAlthough it may sound silly, the toilette’s position was as awful as imaginqble, even for me who am shortie.
The location and the price.
Stayed in May 2024
Reviewed: 11 May 2024
Stella
GreeceThe room was quite small with no elevator and the beds need to be replaced.
The hotel is in a very good location.
Stayed in May 2024
Reviewed: 6 May 2024
Terrence
United KingdomSlightly noisy at night from street below.
Very central location and only a short stroll from Rossio metro stop.
Stayed in May 2024
Reviewed: 3 May 2024
Bianca
RomaniaThe shower was small, but overall, the bathroom was clean and ok.
The location is perfect, very close to transport and right in the center of the city. Our room was clean and comfortable. Cleaning was made every day, we had new towels everyday. You have to leave the key at the reception, but that was not a problem because someone is there 24/7. The receptionist was very kind. At this price for a room in the center, I really can't complain about anything.
Stayed in May 2024
Reviewed: 1 May 2024
Igor
United KingdomExcellent location, friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Yopp
United StatesThe musty smell and the tiny shower... but it was fine in the end.
Read the other reviews. They are fairly accurate. I was traveling solo unexpectedly and luckily found a room at this hotel for my last night of the trip. I was looking for a comfortable safe hotel that I could get to the airport easily in the morning. I was coming from the bus station after spending a few days in the Algarve area. My uber driver found it easily and when you arrive you might be questioning why you picked this location (but it's actually an amazing area). I had to carry my luggage up to the second floor to check in and then to the next floor for my room. It wasn't an issue for me but be aware if you have lots of luggage. I read the reviews before booking the room and some people talked about the man at the registration desk. I found him direct and helpful. The room was clean and had a lovely view of the street. The bathroom was tiny and the room smelled musty. I aired it out a little and left to explore the area. I found lots of lovely restuarants and places to shop. The fancy expensive stores like Gucci were super close but also these lovely little green spaces where you can get a drink or coffee and listen to music. I ended the night at a cute wine bar where I sat outside and they fed me french fries (only steps from the hotel). The musty smell wasn't as strong at night (maybe all the wine I consumed dulled it... I was in bed by 10 pm and up by 5am to get to the airport). The room I had was not a room I'd chose for a romantic trip with my husband. But the view and location were great. I loved their big windows. I'd book again. For picky travelers who aren't adventurous, go somewhere else where they will pamper you.
Stayed in April 2024
Reviewed: 21 April 2024
Monica
SpainMaybe the mattress wasn’t at its best.
Location, staff, price, quietness, it had all I needed from a place to stay. Certainly not luxurious but very clean.
Stayed in April 2024
Reviewed: 20 April 2024
Gianfra_pistoia
ItalyThe bathroom is soooo small
Just outside Praça Dom Pedro IV, 100 m from Rossio
Stayed in April 2024
Reviewed: 19 April 2024
Laura
FranceMost restaurants around are tourist traps
Reception 24/7 Baggage storage 24/7 Next to the train station Comfortable beds
Stayed in April 2024
Reviewed: 13 April 2024
Beril
TurkeyThere was no elevator. There was no hair dryer.
Stayed in April 2024
Reviewed: 7 April 2024
Michael
South AfricaAbit rough on the edges.
It is was it says. Overnight safe peaceful stay as you journey forward. No frills no fuss. Don't plan to chill in the room during the day, it's literally a sleep and go place.
Stayed in April 2024
Reviewed: 4 April 2024
Joana
GermanyThe staff was extremely friendly and personable. I had a bit of bad luck with my room neigbhour, who snored extremely loudly. (The walls are normal thick but the snoring was out of this world.) I was allowed to look at two more rooms, because you could still hear a bit of snoring in the second room. I was actually already happy, but the employee wanted to make sure that I really had peace and quiet and showed me a third room! The third room was even bigger than what I had booked and I didn't have to pay anything extra. Extremely helpful!! :-) I will come back! Obrigada!
Stayed in March 2024
Reviewed: 4 April 2024
Chinmayi
NorwayThe room was very small but it is fine for a short stay. If you are 6 foot or taller, it is impossible to sleep on the tiny bed
The location and the friendly staff
Stayed in March 2024
Reviewed: 2 April 2024
Zhencai
CanadaNo elevator.
Excellent location, clean, friendly staff.
Stayed in April 2024
Reviewed: 24 March 2024
Marta
Polandvery tiny room and bathroom and unfortunately quite noisy
the location is at the very heart of Lisbon, handy for bars and restaurants as well as shops, the staff super friendly
Stayed in March 2024
Reviewed: 23 March 2024
Anton
NamibiaReception area is a bit cluttered, but the room was really clean Stairs are a little narrow, when carrying heavy suitcases, but still do-able
Proximity to all the places and activities is excellent Room was nice and clean
Stayed in March 2024
Reviewed: 22 March 2024
Jean
FranceL'emplacement de l'hotel
Stayed in March 2024
Reviewed: 13 March 2024
Cassandra
IrelandIt would be nicer if they have a kettle in the room and a blow-dry. Apart from that everything is alright.
The location is very central. Walkable to nearly all city highlights . The receptionist are very friendly and helpful 🙂🙂
Stayed in February 2024
Alberobello, Italy
Kathmandu, Nepal
Moustiers-Sainte-Marie, France
Panormos Kalymnos, Greece
Whitby, UK
Belo Horizonte, Brazil
Meare, UK
Canandaigua, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content