Rua do Mato da Mina, 19 , 2710-692 Sintra, Portugal
#25 of 29 hotels in Sintra
Guests' ChoiceBased on 528 hotel reviews
7.9Cleanliness
8.5
Comfort
8.4
Location
8.1
Facilities
8.0
Staff
8.9
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 3 June 2024
Sharon
United KingdomThe restaurant menu was limited and old fashioned, we ate out in the end. The indoor pool wasn't heated, this was surprising as we expected it would be at this time of year. The team laying out breakfast service in the bar at around 9.30pm at night didn't seem bothered that there were guests around, they were very disruptive. The fruit salad platter for breakfast in the morning was already out at 9.30pm in the evening. Our balcony didn't lock, the catch was broken.
The room was large, checkin was easy and the reception team did their best to support our early checkout the following day with helpful suggestions.
Stayed in June 2024
Reviewed: 3 June 2024
Rúben
PortugalThe breakfeast it was like a 2 star hotel.
Pool, the nature, the room, the people
Stayed in June 2024
Reviewed: 16 May 2024
Claudia
LuxembourgThe bed was just not comfortable, I’m afraid. For a 4* hotel I would expect better. The room doors are super loud to close, I was woken up a couple of early mornings by other guests leaving their room.
Spacious room, amazing swimming pools (outdoor and indoor), quiet surroundings. The breakfast is great with a wide variety of food and drinks.
Stayed in May 2024
Reviewed: 12 May 2024
Jose
PortugalPillow are not comfortable. But the worst is that not bathrobes are provided to access the pool unless you're in a suite. The access to indoor pool is made crossing the dining room. The option offered is to change in the lockerroom, which makes no sense since we're staying at the hotel.
Nice breakfast with a broad offer, clean rooms and friendly staff
Stayed in May 2024
Reviewed: 10 May 2024
Marcela
ColombiaThere are no irons in the rooms, but they did lend us one. However, we had to request it at least 6 times and wait more than 1 hour to get it. Also, only had 30 minutes to use it. Very inconvenient. The room service menu is very limited.
Facilities and rooms.
Stayed in May 2024
Reviewed: 6 May 2024
José
Portugal.
.
Stayed in May 2024
Reviewed: 2 May 2024
Cristina
United KingdomThe sofa seat was badly stained and dirty. The bathroom had a persistent bad smell since we arrived. There's no kettle in the room or coffee making facilities if you want a very early coffee.
The staff is very friendly and welcoming. Breakfast had a good variety of food and hot drinks. The bed was very comfortable. Lovely view of the garden. The pool is pleasant.
Stayed in May 2024
Reviewed: 1 May 2024
Serkan_sahin
NetherlandsBeds were not so comfortable, I would expect more from a hotel at this quality
The room was big enough for 3, height was also very good. Once we arrived at our room, the bed for our child was ready, so everything was well organized. The hotel is located in a lovely neighbourhood,the only noise we had was the birds. Breakfast was very good.
Stayed in April 2024
Reviewed: 18 April 2024
Janet
CubaThe Spa was out of order, but this information wasn't provided during the booking. We only received the information after the payment. This inconvenience should be informed or compensated with a discount. The pool was okay, but requires maintenance.
The staff is very friendly and professional. The Hotel was very clean and the room amazing.
Stayed in April 2024
Reviewed: 18 April 2024
Marika
FinlandStarts to be a little wear down
Great golf hotel with easy access for Sintra and Cascais.
Stayed in April 2024
Reviewed: 7 April 2024
Mendes
PortugalThe pool was realy cold.
Stayed in April 2024
Reviewed: 17 February 2024
Manuel
PortugalPiscina interior com agua fría
Local
Stayed in February 2024
Reviewed: 19 January 2024
Silvino
United KingdomHours finished swimming pool and sauna if is possible more later
Facilities Room Silence
Stayed in January 2024
Reviewed: 17 January 2024
Dianacpi
IrelandThe water in the indoor pool was too cold and the food was very poor
Very comfortable rooms
Stayed in January 2024
Reviewed: 3 January 2024
Alonso
United KingdomLocation
Stayed in January 2024
Reviewed: 9 December 2023
Jukka
FinlandSauna, tiny and only warm (not hot enough)
Location next to the golf course and close to Sintra
Stayed in November 2023
Reviewed: 23 November 2023
André
NetherlandsNothing of note to point out, it was all as good as we were hoping it would be!
Overall, the accommodation was extraordinarily pleasant in almost every way. The room was large and comfortable, the breakfast buffet was very diverse and delicious, and the staff were very friendly and helpful. We arrived by car, and there was ample space to park for free, not just in their own parking, but on the street nearby as well. It was also a very small drive away from Sintra, the main city we were exploring.
Stayed in November 2023
Reviewed: 31 October 2023
Tiziana
United KingdomFood was ok but could have been a bit better
Very friendly staff Spacious and Clean room Nice facilties
Stayed in October 2023
Reviewed: 30 October 2023
Jurij
LithuaniaPoor and unclean SPA. Untold rules about towels at reception. You through all the building to SPA, and then return back for towels. Sauna and pool are cold :)
Location. First shift at reception.
Stayed in October 2023
Reviewed: 21 October 2023
Louise
CroatiaDinner was too late for our kids. A 6.30 or 7pm start would be better
Room size
Stayed in October 2023
Reviewed: 19 October 2023
Uzi
CanadaRooms a bit outdated, it looks like a big resort in the pictures but is more like a regular hotel. You ned to have a car or uber in order to visit sintra historic Comfortably
Good price on booking.Com. Nice courtyard and facilities, good breakfast, easy free parking
Stayed in October 2023
Reviewed: 26 September 2023
Robert
PolandHairdryer wasn't working, air conditioning stuggled a bit - after an hour 26 degrees (inside) was just 23, some mould on grout in bathroom, quite far from train station.
Huge room, very quiet, big desk to work on, hot water fast, very decent breakfast, quiet location, generous electricity sockets, helpful and friendly staff
Stayed in September 2023
Reviewed: 24 September 2023
Katina
United StatesBuffet was not that good and I paid about 100 usd for 2 people. Drinks like milk soda coffee etc were extra... The rooms were clean but worn and bed was comfortable but had a plastic under the sheet that was loud and made you sweat. Overall good hotel... but have alternate food plans
Clean rooms and friendly staff
Stayed in September 2023
Reviewed: 19 September 2023
Catherine
AustraliaThe room was split level. The bedroom was on the top level but the bathroom was on the ground level. There was a large storage room also on the top level which I couldn't decide what it was used for as we certainly weren't going to lug our suitcases or even golf clubs up those stairs.
Comfortable room with a good breakfast.
Stayed in September 2023
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